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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 1936 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers consistently note the BlackShark V2 Pro's exceptional sound quality and comfortable design. Many also praise its long battery life and lightweight feel, making it enjoyable for extended gaming sessions. However, some users mention the price point as a potential drawback, and a few express concerns about the wireless range and software experience. While some aspects require improvement, the positive feedback on audio and comfort is prominent.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 36 Showing 701-720 of 1,936 reviews
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Excellent....but

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headset sounds great. A lot of good ways to play around with the sound and customize the way you hear everything. My only issue is the way the cords going into the ear pieces take on a lot of movement. My left speaker will cut out from time to time but I can get the sound back by wiggling the cord. They are pricy and are excellent as long as they hold up to your use. If the sound cutting out in the left speaker wasn't an issue it would be 5 stars for me. The durability is questionable for me though.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Perfect clamping force. Light and comfy.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mic quality could be better but overall it’s an elite headset. The volume knob is a little too big to fit easily in my case I got for it. Sound quality is perfect. Highs, mids, and lows are all balanced. The software is just ok. So much about it I like but the mic is disappointing. Still a great headset.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best headset

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing headset I had the Xbox headset for my pc but when I got this one it’s a game change. Would buy another just in case something happens to it.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent Headset

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headset is awesome. The sound quality, the build, the ease of use and the functionality. I bought this for PS4/PS5 and it works wonderfully with both. If you’re looking for a headset that’s better than the Turtle Beach Stealth 600/700 and the Steelseries Arctis 7p, this is definitely it. I highly recommend this.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good stuff

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good it simple to use and also the mic is removable the music quality is not really that great but for gps games it packs a punch

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great headset

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pros- wireless or wired. Thx. No latency. Industrial design. Cool ear cups. Good mic. Cons- slight white noise when no sound is playing at higher volumes on wireless. Still wish there was RGB. Already using razer software so it was a win win. Could be slightly cheaper, but very worth it's value.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good and the not so bad

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well as headphones and with detachable mic works well for gaming. Easy to sync. The only issue I had was I wanted it to work with the Playstation 5 "and" Xbox one X, which it does not.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great head phones.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not a gamer. I needed a pair of microphone-suppression headphones for work. The microphone is excellent. It blocks out music and background discussions. I tried two other pairs that did not do what they said they do.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Headphones for PS5

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Using this with my PS5. I picked up because Pulse 3D headphones are sold out and the Turtle Beach Stealth 700 Gen 2 give me mic problems. So Far so Good! I can hear everything but specially very clear foot steps in Call of Duty and Fortnite. Also tested this with Assasin Creed Valhalla and have great sound details.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice headset they have good sound you need to use the app to get them right for the game your playing if the game isn't made for the thx surround sound dont turn it on. Wireless range is farther then my kther razers

    I would recommend this to a friend
  • Pros mentioned:
    Comfort
    Best Buy Employee

    Rated 5 out of 5 stars

    Good headset kind of sketch quality

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    Best Buy Employee
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] The metal prong to adjust the height of the cuffs is practically the same thickness as a paper clip, mine has not bent ywt but i am extremely careful with it whenever i change the size.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great Overall Headset

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great overall headset. Audio is A1, fit is perfect, and the only down side is the mic itself. Works wonderfully but when I want to bend it somewhere it won't stay there and will revert back to a certain bend.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Had for a week

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the headphones solely to play on Playstation and use for audio. However, the headphones have this constant beeping that wouldn't go away after charging or playing around with the settings decided it wasn't worth spending time trying to find answers when I could easily plug and play with other headphones. But your results may be different from mine best of luck.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great headset for PC and PS4/PS5

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great on PC with wireless and synapse. Works good on PS4 and works ok on Xbox One/Series X, mic likes to echo a bit when not in wireless. I can hear footsteps from across the map in Cold War so thats good.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great headset for PS5

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Razer.. But I had issues with the Nari THX and the Nari Ultimate with creating echo in chats with PS4 and PS5. These are amazing sound quality! Not as good as the other 2 but amazing! And they do not create echo! That’s huge!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great headset with great mic

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this at work to make VOIP phone calls. It works awesome! The mic does a great job of filtering out all the noise in the office so sound quality is really good. None of my clients have complained about office background noise while I've been using this headset.

    I would recommend this to a friend
  • Cons mentioned:
    Price, Software

    Rated 1 out of 5 stars

    Its okay, nothing more.

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Where to start. Im somewhere between 1 star and a four star review. The analog control on the side of the headset is cool, but in reality the hardware they used is crap. To have the headset at full volume you turn the dial back 1/8. If this was the only issue I could live with the headset but sadly it is not. The Drives/firmware of the headset is awful on windows. I had to turn off the THX surround sound. It can not figure out how to handle multiple applications. What I mean by this is; ill be alt tabbing and it'll be switching from "gaming" to "audio" to "Movie" depending whats on the 2nd monitor or idling on the TV above my workstation. Coming from a owner of many logitech gaming heatsets and one Corsair, I wanted to try something new with the Razer to broaden my horizons. The Razer Blackshark is not a bad headset but it does not warrant the high price tags of the comparable logitech wich offer a much better value for the buck in my personal experience. Maybe I would have been better off trying the highly rated Sennheiser's. This headset will do but if now secured for a good sale its not worth it. I will live with these headphones.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love them.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is great. Outside noise is very minimal and the microphone which is very important to me seems to reduce ambient sound. I highly recommend these for online calls for work.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    No Xbox compatibility

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these thinking they work with the Xbox which they do not. Slightly disappointed but the sound quality is amazing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Lightweight Headset

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are the best "gaming" headphones I have tried so far. The audio sounds good, and I am told the microphone sounds decent as well. I have not experienced any issues with the wireless connection, and I have been able to use the headset with both my computer and a game console without issue. My favorite "feature" however is the lightweight design. I am able to wear these for extended sessions without discomfort to my head, which was not the case with the other Logitech Lightspeed headphones I tried. Only cons I have are that the build quality might be a little worse than the Lightspeed headset for example, but I am happy to trade that for the lighter weight. Also, this headset charges via micro usb, which is fine but I would like to see Razer switch over to usb c for fewer charging cables. Overall though, I am very happy with this product and it comes highly recommended.

    I would recommend this to a friend