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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 841 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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88%would recommend to a friend

Customers are saying

Customers often highlight the top-tier sound quality, comfortable feel, and very good battery life of the BlackShark V2 Pro Wireless headset. Some find the bass to be less than ideal, while others have concerns about the price, software glitches, microphone recognition, and a potential design flaw. Overall, the headset is praised for its sound and comfort.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 841 reviews
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Gaming Headset

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gaming headset! I have had many gaming headsets in the past but this one beats them all! Super comfy doesn’t feel heavy whatsoever. Easy feature to make them loose or tighter, also the features these headphones have are super easy and convenient to use. From mic output and input it’s a very clear voice whenever I play with friends. The software that comes with it is also really cool where you can customize the headset to your liking from game to game without having to lose your custom settings. Overall these are THE BEST GAMING HEADSET

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Multi use Headphones

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These Headphones were high quality and comfortable the sound was amazing and like how you can choose the different settings for music cinematic or gaming.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Serviceable

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m big on comfort, and these are comfortable initially. Most headsets give me pain in the upper ear (cartilage area) after a while of use. These are no different, but everything else is excellent. Sound, control, ease of use, and quality of both product and audio are second to none for any headset I’ve ised in my gaming career. I used to buy Hyper X, and after the last headset I boight from them somehow broke just sitting untouched on my desk, I decided to make an investment. For nearly $300 these better be a good value, and so far they don’t disappoint.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Good quality for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality and comfortable. Also good battery life.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Worth the purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It fits comfortably, the charge last for a long time, the sound is perfect for playing/entertainment

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Best headset released in 2023 so far.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This new model sounds great and I love the comfort this headset provides. I orefer the ear cups from this headset over any with leather as its more breathable and doesn't cause my head to feel hot. Micrphone is amazing as well, I asked my friends how it sounds compared to my elgato mic and they didn't notice any difference. For a headset mic to sound almost as good as a stand alone mic, is one of the biggest reasons why I bought this headset. My only dislike is that the headset doesn't swivel like the astros or steels series headsets. Overall I'd say this headset is worth the price.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Best Headset for FPS games

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound. Good mic. Comfortable. Better build quality than Blackshark v2 pro as well. Very happy with these for counterstrike 2. Footsteps and guns sound crisp.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Gyatt tier

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I actually love this headset very comfortable, and has a good connection range. Lasts considerably long, and with nice sound quality.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    5 STAR headset

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    10 Audio 10 noise cancellation 10 micrphone quality 10 out of 10. Excellent quality. Most earphones I have to take off after a while it begins to hurt my ears. These are different. I sleep in them. I use them for the call center at work. I use them for gaming, I use them for my mobile calls. I absolutely love these. If I don't want to hear no one, I WILL NOT. When on calls or gaming they do NOT hear your background. A must buy item. *****5 STARS ALL AROUND *****

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 4 out of 5 stars

    Amazing headset, cheap materials

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love everything about this headset. Great comfort for those even with giant heads (such as myself), phenomenal battery life, outstanding mic. My only issue is that the material holding the ear cups to the band is plastic. That being said, this is my second pair and the first one broke because that plastic is too soft. I got about 9 months of use before it broke.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 4 out of 5 stars

    Best bang for the buck!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super comfortable, pristine sound, excellent microphone, and super long battery life at a great price. Highly recommended!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    One of the best gaming headset

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing headset, audio quality is very good and really nice customizing options through the razer app. And the mic is also insanely good especially for a heatset mic. It definitely beats expectations in everyway possible. I have no complaints about this headset at all. Only negative I can think about is price cuz is a little expensive but its def worth it, you get what you pay for the quality is tops

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Razer BlackShark V2 Pro Wireless Gaming Headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The surround sound on this Razer wireless headset is good. I can hear every sound detail in the direction it is coming from. I like the different modes you can put the headset in for games, movies, or music. It is easy to connect & disconnect. Battery life has been really good so far. I can have the headset on for hours and still feel comfortable on my head and ears. I’ve been using this headset for 3 weeks and haven’t found any issues with the quality of it yet. We’ll see how long the durability will last. Previously coming from a Hyper X headset, this is an upgrade.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    I'll never buy another headset

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the greatest headset ive bought in quite a while. Sound quality is nice and crisp. Mic is amazing and i can be heard great. Paired up with razer synapse i cane tweak with what i want friends to hear. And the battery lasts forever. I've played it for 8 hours straight and only lost about 40%. I can leave it on all night and it will be at the same percentage as it was the day before. Ill never buy another headset as long as this one lasts.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Razer still got it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing headset. Only issue is there is some interference sometimes woth the sound. I dont know if its my set up or what but besides that its super comfy, sound is amazing, and easy to adjust.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Razer headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are great they have a comfy clamp on your head the mic quality is amazing, and long battery life

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Consistent and Reliable

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones have amazing audio quality and the microphone is super clear. It doesn’t peak and the headset has a really good battery life and Bluetooth range, it has a dongle specifically for connecting and it doesn’t have any lag. Razer synapse makes for an easily customizable. I’ve bought 3 pair at this point for my girlfriend and brother in law

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Best for comms slight miss for directional cues

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It goes without saying, the mic on this beast is one of the best you can get in a wireless headset with no equal. If discord or platform of choice is your most important factor, then this is a no brainer. I would not recommend for wfh though as it does not integrate with teams/zoom like a business class headset would so it's difficult to guage if you are muted. The only gripe I have is with the directional cues, the sound profile is decent but not the best. Stage is mid and not as wide as you would like. For games like CS2 it does a decent enough job providing a cue, but it's not as accurate as they should be. The software is required for initial setup and then can be stored for easy use/toggle on headset. I would give the sound stage and directional around a 7.5/10. There are far better options for that aspect but with the tradeoff of a terrible mic. I would marry the G Pro X 2 with this mic if possible

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 4 out of 5 stars

    Enjoy the headset and own multiple ones

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headset. Sounds good and fits good with no issues with comfortability. Only issue I had was they didn't last more than a year maybe year and half. Bought another pair but it started to give out about same time frame. Bought a 3 set and went with the black ones and I haven't had an issue. Roommate had same problem with the white set and she went with the black ones and no issues years later. Wouldn't think the coloration would matter but I've also heard other people having issues with the white colored headphones and no issues with the black ones. I currently have 2 pairs. One for laptop (due to work out of state) and one at home for desktop

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Great headset

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reasonable price, long lasting battery, comfortable, satisfied overall with product but the big plus is the mic it has

    I would recommend this to a friend