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Customer Ratings & Reviews

Your price for this item is $191.99
The comparable value price is $199.99

Customer reviews

Rating 4.6 out of 5 stars with 178 reviews

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  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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90%would recommend to a friend

Customers are saying

Customers express satisfaction with the BlackShark V2 Pro Wireless Over-the-Ear Gaming Headset for Xbox, particularly praising its sound quality and comfort. Many appreciate the stellar battery life and lightweight design, as well as its versatile connectivity options. Compatibility is also a plus, and users find the volume control knob to be a great design choice.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 178 reviews
  • Rated 4 out of 5 stars

    It’s ok

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great entry level gaming headset speakers could be better headset feel like a shooting ear muff you use at a gun range

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this as a gift for my buddy and they told me the noise cancelling is great!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Comfortable and highly compatible

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The good news is hitting the power button while they are on doesn’t turn them off unless you hold it down. I’ve done it a couple times trying to hit the physical mute button. I love that it can switch between the PC and Xbox. USB is really nice as it just works quickly, and I was able to steal it from the Xbox for a few meetings when my other pair malfunctioned. The sound is immersive and sounds great. The buds are comfortable for extended wear and the black doesn’t discolor like white can if you’re not careful. The volume knob is unique, but I love it. There is no feeling around trying to remember exactly where it is, just slap, grab, and turn. The USB stick has a dip switch for Xbox or PC and the PC setting does work on Android phones too and the way the adapter is designed it is actually usable on the phone. In the box there is an extension that is a USB A to USB C port that is perfect to leave plugged into the Xbox while you steal the headset for the computer (assuming your computer has USB C). I’ve used several different USB C chargers and cords and all of them worked great so no charging cord worries there especially if you have other USB C products but there is also a charging cord in the box (no brick though). But really the battery lasts quite some time, unless you are an extremely heavy gamer it’ll get you through your gaming sessions and more. Pros: Comfortable Detachable boom mic Physical mute button USC C dongle Highly compatible Easy to use volume knob Cons Mute button and power button are a little too close.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid headset!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    System sounds great and connects almost immediately. Bought and returned an expensive set of Turtle Beaches for these and have no regrets.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gaming headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got these for my grandson for Christmas, he loves them!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    personal preference

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    like these the best out of all the ones I've tried

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Great build, sound low

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound was very low. Didn't work well with xbox if I wanted to live stream to twitch or discord. Would have to turn the headset off, start the stream and then turn headset back on. The build quailty was great though.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great set of Headphones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great set of headphones, easy to set up with the Xbox, and easily transferred to a PC

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not for pc

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is very good for console since it is the Xbox version, so it is not very useful on a computer, but it can still be used.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Bad build

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and mic but not that durable for regular use

    No, I would not recommend this to a friend
  • Best Buy Employee

    Rated 4 out of 5 stars

    Nice

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s pretty good but really wish it had a bit stronger sound but other than that it’s pretty good

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Good

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice product good quality and base, Overall a Good product

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great headset

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality of headset is great the foam is a little concerning for the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great headphones

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fiancée loves these when i sleep happy wife happy life

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not for everyone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mic monitoring sounded bad at higher levels, and the audio was just mid. I know A50s are a lot more but I got those after this Razer headset and it’s night and day. Not a bad headset, just not for me.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Connectivity
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Top-Notch lightweight XBOX headset.

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Razer BlackShark V2 Pro is a real-deal top-tier wireless gaming headset and I love it. This was designed specifically for high-end, competitive console gaming on PlayStation and Xbox. I use this primarily with my Xbox but I have also connected it and used with PC and Nintendo switch and it works flawlessly with them all. I haven’t tried but can only assume that use with a PlayStation it is just as enjoyable. Design and Comfort: This BlackShark V2 Pro is incredibly comfortable and lightweight when consider its overall size and internal components. The sound is superb with its 50mm drivers but that doesn’t force you to sacrifice weight or comfort. The super squish memory foam ear cushions and padded foam headband offer a securely snug fit but very comfortable and suitable for extended gaming sessions. I like the simple and sleek design, no overdone busy frills to it, and I like that. Audio Quality: This headset features Razer’s TriForce Titanium 50mm drivers for delivering clear, powerful sound across highs, mids, and lows. Audio performance is impressive to say the least. High-fidelity sound with crisp highs and powerful deep bass for all gaming/music/video genres. This headset is specifically aimed at and does a great job of providing excellent spatial audio – this undoubtedly improves my gaming experience, allowing me to pinpoint enemy movements and other critical sound cues in games where spatial audio is key for locating enemy players. Microphone: This BlackShark V2 Pro is equipped with Razer's HyperClear Super Wideband Mic, offering stunning high-definition voice quality for game chat. The name says it all “HyperClear”….. The mic is awesome, captures a wide range of frequencies to promote clear and natural communication with teammates. There’s nothing worse than a fuzzy mic that picks up every little background noise in the room. This mic does a great job of filtering the noise out of the pertinent chat. Battery Life: Phenomenal battery life in a still notably lightweight unit. This is a standout feature of the BlackShark V2 Pro. Claims to offer up to 70 hours of use on a single charge when used with PC, and around 48 hours when paired with a console. Once these lifespans start getting up past the ~6ish hour range I’m good. I would never survive playing this long non-stop and I’ve always been an advocate for plugging my peripherals in when not in use so this is a “nice, but overkill” feature for me. That being said, it must be noted that battery life is superb on this headset. Connectivity and Controls: This headset supports connectivity via the Razer HyperSpeed Wireless (2.4 GHz) dongle and/or Bluetooth, although it cannot use both simultaneously. Connection is quick and simple. If you can plug in a USB dongle or have ever connected a Bluetooth anything then you can do this. Connection was equally as simple on all 3 platforms I tested, piece of cake. This headset also includes built-in EQ presets tailored for specific esports games, designed in collaboration with professional gamers in order to provide optimal sound settings for different games. Only a handful of games so far but hopefully more titles will continue to be added. Conclusion: This Razer BlackShark V2 Pro is awesome. An asset for competitive gamers looking for a comfortable, high-quality wireless headset with excellent audio performance and extra-long battery life. Overall design, quality, and performance make it a strong contender in the gaming headset market

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Works great with PC

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice for PC, not so much Xbox One. I simply could not get the dongle to plug into the controller without an extension cord. The issue was that it interfered with one of the buttons on the controller itself. OK, now for what I like about the Razer - BlackShark V2 Pro Wireless Gaming Headset for Xbox. This is comfortable! I wear a headset for work as a customer service rep and comfort is a must when you are wearing one for 40 hours a week. The sound quality is great and noise canceling helps bring things into focus. The mic functions pretty well and the battery holds the charge for at least as long as the advertised 70 hours. A lot of "gaming" devices have those RGB lights that flash non-stop. But this headset does not, and I prefer that. I plan on using these as backups for work and I don't want to be sitting at my desk looking like I am playing games all day! The headset paired easily via bluetooth to my desktop and reconnects without issue when it is power cycled. The USB-C charging port is nice since most of my devices are that standard now. Less wires to worry about.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Sleek Aesthetics and Superior Performance

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gaming headsets are a dime a dozen with every company seeming to put out their own product. However, you can always count on Razer to put out a superior product to which they have done that exactly with their latest version of the BlackShark V2 Pro. After using this headset for over a week there are a few items that set this headset apart. Design & Comfort: the first thing that stands out with this headset is the sleek matte finish. The headset is primarily made of plastic which results in an extremely light headset that is much appreciated. Pairing this facet with the thick cloth memory foam padding on the ear cups and headband allows for extended gaming sessions. I’ve used a multitude of gaming headsets and I have to say this is right up there with one of the most comfortable. The build quality is exceptional as this thing can take a beating where you can twist and pull it in a variety of ways and it always bounces right back. Sound Quality: aside from the comfort the performance is the other key thing that stands out here. The headset delivers a wide frequency response and immersive sound. The sound profile is well-balanced, making it suitable for various gaming genres. I found the preset sound profiles to work very well, but you can also use custom audio settings if none of the presets are to your liking. Also with having access to the Razer Xbox app you don’t have to mess with any of the settings on your phone as it can all just be done on the Xbox itself. Microphone: the microphone voice clarity may not be the biggest draw to a gaming headset, but the microphone on this headset is the best I have ever used by far! The only drawback here is that I wish there was an option to mute the mic without having to press the mute button, such as pushing the mic up. Extra Features: the various audio profiles are not the only standout feature here that I have to mention. The addition to this version that allows you to change the voice versus game volume is a game changer that brings this in line with other high end gaming headsets. With these features and the superb sound quality it does not hinder the battery life because after a week of use I have still yet to charge the headset as I can definitely see it lasting the full 48 hours as advertised. Overall, this headset from Razer hits on every key element you look for in a gaming headset from the superior build quality and comfort to the sound and microphone quality. The various sound profiles and options coupled with the long lasting battery only further builds on the reasons to put this headset as one of the best to which I would not hesitate recommending this headset to anyone in the market for their next gaming headset!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    What am I doing wrong?

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What am I doing wrong? The Razer software seems garbage . . . looking up different apps to try and get an equalizer. Worst headphones for music I've every put on. All my plug in usb headsets are fantastic.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Don’t buy waste overpriced

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t know where all the good reviews come from this headset constantly cuts out. I can walk to the other room open my refrigerator cut out terrible

    No, I would not recommend this to a friend