Customer Ratings & Reviews

They sound really good, very comfy, it feels lightweight and the sound card come with really nice stuff for the headphones/microphone

Ended up returning due to sound cutting in & out. Possibly just got a defective pair?

Less than a month of owning, stopped working on PS5. Worked twice and then all of a sudden decided to stop working. cannot hear party voice chat nor can party hear me. Still works ok on PS4 just not very loud. Worked great on PS5 when it did. Looked up multiple ways to troubleshoot and non of them worked. returning asap.

This is more of a review for best buy and their terrible return policy. I wanted to return this today keep in mind 1 day after their return policy. In short they denied my return after one day. So as of this review I will never buy anything from best buy. I am positive they will close stores because of this.

Sometimes good, other times very crackly. Audio breaks up quite a bit with this headset

Synapse would not recognize product. Product would upgrade. Would not work THX

Sounds awful on PC, could barely hear anything and it was echoed

The Black Shark headphones are so easy to use and sound absolutely terrific. When I unboxed these I was able to be up and running in less than 2 minutes. No driver was necessary (in Windows 10) and my laptop immediately recognized the USB sound card. I like the included cloth bag accessory to aid in safe transport. The microphone detaches from the headphones for easy portability and storage. The sound quality is given a huge boost by the included USB sound card. Truly immersive gameplay for hard core gamers. Highly recommended!

This is an awesome headset. It was easy to plug and play. The headset itself is super comfortable with a nice amount of padding. I don't have to adjust this one like I do with others. The volume dial on the side is super handy. Works great for gaming or listening to music and Netflix. I've been told I sound very clear through the mic. The cord length is perfect. The only thing I would change is removing the foam cover on the mic as I personally don't like that style. Overall amazing.

Hey all, So far, I love this headset. My last headset was pretty great, but I was borrowing it from a friend. There weren't very many reviews on this headset, but it was highly reviewed online, so I took a chance. It's clean, it's attractive, and the sound is full. It's easy to use, and the directions are straight forward. I especially like how comfortable it is. That's what I was most worried about.

Outstanding gaming product. Works as advertised. Easy set up. Seamless software download. Comfortable to wear. Easy to adjust. Solid sound with good directional effects. Transmissions reported to be clear and understandable. Replaced a Kraken headphone with a shorted cable.

If I could give this no stars I would. The mic does not stay in and I’m constantly having to reconfigure it so people can hear me.

Sound quality is amazing and the way it fits on your head is great. It doesn’t squeeze your head like other headsets. Love them!

little over a year and the 3.5 mm jack for the mic went out. thanks razer.

Bought this to replace an x-cloud head set. My PS4 pro was sounding like a jet engine so reapplied paste and it was better, but still a bit loud. The noise cancellation works well. I can now hear footsteps again in c.o.d.! At first it was almost confusing as they were so loud. Couldn't be happier. Other people in party say the mic picks up great, Just be aware the mic can rotate on you and be facing the wrong way so you are speaking into the noise cancellation pickup and then the sound is garbled. I had no issues with the volume not going high enough and I'm well past 50 and worked around jet engines most of my life. Grandson used them while here the other day and he immediately put them on his Christmas list. I'm hoping they will be compatible with PS5.

Sound quality is good, I think. I haven't really used other headphones or headsets before so, I don't have anything to compare them to. I've read people say to leave THX Spatial Audio off, as it ruins the sound, but I feel like it sounds better with it on. The THX Spatial Audio is not that great. I can tell it sound more spatial, but it's not particularly impressive. The headset is comfortable upon putting it on initially, but after wearing it for long time it, it gets uncomfortable. Kinda makes me left ear hurt a bit. Adjusting it at this point can solve the issue. I don't know about how good the mic is, but no complaints from my friends so it's probably not bad. I did notice that after turning on THX Spatial Audio the maximum bitrate and sample rate is lower as shown by the track quality display in Amazon Music app. I'm not sure why that is. That's pretty lame. Though despite that, I feel like it's better with it on, though not sure. Maybe not for music. Overall though, I wish the sound quality was better. Also, instructions are unclear in booklet. It first tells to select Razer USB Sound Card to get started, but Razer Synapse recommends to set it to THX Spatial Audio. It asks whether you want to downoad some other Razer apps upon plugging it in. I wasn't sure what each did and what to get. I just downloaded Razer Synapse and THX Spatial Audio, though it doesn't seem like the THX Spatial Audio app does anything, I can try launching it, but it doesn't do anything.

The mic didn’t work on ps5/4 it has greate sound but the mic is tarrable

No bueno product I no recommend no thank you very much

The Razor Blackshark V2 skips the fancy RGB illumination, heavier weight and added bulk of large gaudy headsets in favor of a more compact, lightweight form factor with great comfort and performance. The design is fairly basic and features a combo power/mute button, adjustable volume knob and detachable boom mic all on the left ear cup. The ear cushions are made of a breathable memory foam and the ends of the headband have an open arm design around the cups. The open design allows for lighter weight, improved airflow and more comfortable wear throughout lengthy gaming or music listening sessions. It did take me a bit to warm up to the memory foam cups. I’m more accustomed to leatherette cups and found the memory foam a little scratchy and odd feeling at first. The more I wore the headset, the more comfortable the cups felt. After a while, they were barely noticeable at all. As anyone familiar with Razer products can likely guess even with their eyes closed, the color scheme is black and green. The headset can connect via either a 3.5mm braided nylon cable or an attachable USB sound card. Like the headset, the sound card is compact and lightweight. Sound through the 3.5mm connection is okay but the THX spatial audio enabled sound card is absolutely a must use. The difference in sound quality with and without the card is night and day. Without the card, particularly without THX enabled, sound is still pretty good for gaming but nothing particularly special. It isn’t as rich or warm sounding and instead leans more toward the flat to bright end. The difference is even more noticeable with music. Without the sound card, music sounds flat and uninspired with middling bass that’s heard but never really felt. With the card attached and the Razer Synapse software installed, sound quality improves dramatically and there is even a bass boost option. Although there is no active noise cancelling, the passive noise cancellation provides excellent isolation and clarity that pretty much negates the need for ANC. Sound effects and spatial awareness are very good for both intense action-packed scenes or more quiet stealthy moments during gaming. Ambient sounds are also clear and easily identifiable. The detachable boom mic performs excellent. Chatting via Zoom, Teams, Discord and XBox Live all sound clear and distortion-free to parties on the other end. The Synapse software is also a must-have because the sound card is practically useless without it. The app is logical and intuitive to use. There are several adjustable sound profiles and presets for both gaming and music in the app. In addition to playback sound adjustment settings, there is an entire tab dedicated to mic settings. Synapse also has not one but two fully adjustable EQ’s; one for sound and another for the mic. If using the headset on Windows 10, the user will be prompted to install synapse the very first time the headphones are plugged in. The app can also be downloaded from Razer if the auto-prompt option is skipped or doesn’t appear automatically. If there are other Razer peripherals in use on the same PC, Synapse can manage those devices as well. I like the performance of the Blackshark V2. The simplistic design, excellent performance, comfort and price make it a strong contender to my current favorite headset brand which usually designs similarly styled headsets. The 3.5mm cable allows the headset to be used on a variety of different platforms that support a 3.5mm connection. But as I’ve shared earlier, the real magic happens while listening through the THX enabled sound card.

I’ve had this for a while now. It’s a good pair of headphones by itself, but using it with the sound card and the Razer software is a game changer. I use this both for my xbox and pc. Unfortunately you need the sound card to take advantage of the full Razer software, so its not as good with the xbox, compared to the PC. As a PC headphones, it provides good noise isolation and the surround sound is a lot better than other headphones ive tried. Great for gaming, streaming and watching videos. Definitely not an audiophile headphones, but its good at what it is meant to do. 5/5