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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 130 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers highly value the exceptional comfort, excellent lumbar support, and outstanding build quality of the chair. They also appreciate its easy assembly, recline capabilities, and generous size. However, a few customers expressed minor concerns regarding the leather material, padding, and price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-130 of 130 reviews
  • Pros mentioned:
    Build quality, Comfort, Lumbar support
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Fantastic adjustable gaming/computer chair

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this chair for computer and video games and I really appreciate the build quality. I work from home and have purchases premium office chairs for myself and my wife in our home office and I find this chair to have far more in common with ones costing more than Razer's instead of with similarly priced models. Its weight rated over 300lbs and the frame, legs and pneumatic mechanism all feel very stable. The chair itself of reasonable heavy which I also find very reassuring. I'm somewhat tall and this chair adjusts well to fit my frame, although I found the strap-on head pillow to be an annoyance: height, tilt and three-way adjustable arms plus two-way adjustable lumbar mean I can really dial it in. The seat itself is well cushioned: in many chairs sub $300 I can tell that I'm going to be sitting on steel frame within a couple months and that is not the case here: it pads my read end like a well-loved lazy boy recliner. Because of how adjustable this is it also fits my 12yo son equally as well as me: as easy as he reconfigures an ipad he flips the adjustments and destroys my fine-tuned seat adjustments to meet his diminutive frame. Overall this is a premium gaming chair: hopefully I still think so after a couple years of use.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Great chair

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So uncomfortable lol. Buy a ergonomic chair instead

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Price Match Garuntee is a lie

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy chat said they refund me 53.25, never did

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Stiff and uncomfortable

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Uncomfortable do not get- box came damaged as well.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Build quality, Comfort
    Tech Insider Network Member

    Rated 4 out of 5 stars

    Decent gaming chair

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So, if you are looking for a nice chair that will be comfortable for a decent amount of time, this is a good one to look at. There are things, however, that from a casual gamer standpoint, I tend to look at. First, it is well made and is awesome to look at. I love the black and green mix. The chair is comfortable to sit in for the basic gaming sessions. It has nice arm rests that are adjustable and they do go outward on the rest portion to give a different arm angle. The included head rest slip over the top Velcro thingy, I do not like. It is basically useless. Also, the seat is comfortable, just not comfortable for anything past a couple hours. If you are looking for all day gaming comfort, this is not the chair. It is easy to put together, easy to use and will adjust to your desired seating position easily. One note, is the adjustable arm rest has a clicking squeeze that lets you place your armrest to the desired height. My left arm has never worked since installation, no matter what I do to remedy, it will not hold. Overall, decent chair, for gaming, I would recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Build quality, Comfort

    Rated 5 out of 5 stars

    Comfortable, sturdy, and premium quality chair

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable gaming chair with great build quality. Provides excellent support for long gaming and work sessions. Materials feel premium, adjustments are smooth, and the chair feels solid and stable. Easy to assemble and looks great in the setup. Definitely worth the price.

    I would recommend this to a friend
  • Pros mentioned:
    Lumbar support

    Rated 5 out of 5 stars

    My Razer Gaming Chair

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I picked up the chair today. I do really like the chair. My previous chair was a tank and was still in good condition after 6 years. This chair a lot of amenities. It feels very robust thus far. My only gripe would be the seat. I am not exactly svelte in my over 50 body. I would have loved for the seat to have 1 more inch or so of depth. Outside of that, I love how you can adjust the lumbar on the chair. Definitley a well built chair. Time will tell how well it will last compared to the tank it is replacing.

    I would recommend this to a friend
  • Cons mentioned:
    Leather

    Rated 4 out of 5 stars

    Leather

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hopefully the leather last longer then the previous model!! Mine cracked after only 12 months

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    5' 8" and I don't fit in this chair

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used this product for a few months and come to the following conclusions. Poor R&D led to a chair made for tall people with short arms. I am average height at 5'8" and the arm rest do not lower enough to feel comfortable. The lumbar support does not lower enough either. The minimum height setting is not low enough and there is a pole sticking out of the bottom so you can not even put it on low profile chair feet. If the rocking spring is set to the lowest settings and it's still very difficult to rock back. The SEAT IS SUPPOSED TO SHIFT FORWARD when you rock back or recline to keep lumbar support aligned. It DOES NOT DO THAT AT ALL, which is very disappointing as this was a core focus of razer's advertising for this product. The lumbar support does turn and move with you. That is a good concept, but there is also lots of slack in the adjustment knobs, which is not good and the adjustments take lots of turning. I do not recommend this product and I don't plan on trusting Razer ever again.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    The Chair

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the chair. Feels sturdy and worth it. Would buy another, since my wife took over it.

    I would recommend this to a friend