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Customer Ratings & Reviews

Your price for this item is $94.99
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The comparable value price is $99.99

Customer reviews

Rating 4.4 out of 5 stars with 1394 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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88%would recommend to a friend

Customers are saying

Customers are pleased with the Kraken Tournament Edition headphones' exceptional sound quality and comfortable design. Many appreciate the microphone's convenient placement and the headset's compatibility with various gaming systems. However, some users experienced issues with the volume control and found the software somewhat problematic. A few also noted the headset's size and weight as potential drawbacks for some users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 1,394 reviews
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great headset

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall an excellent headset. Very comfortable and great sound.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great sound and it is comfortable to where

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product love the sound quality and it is comfortable to where

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Can't beat it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable, great sound, mic works great and blocks out sound.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good overall affordable headset.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Had to change the USB port after a week because it started to pop for no reason but after I changed the port it was plugged into, the problem went away. Sound quality is good, controls are good. Overall a really nice headset for a good price.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound super happy with purchase. and very comfortable.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Great gift for kids

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great beginner headset for the price - works great with X-Box one

    I would recommend this to a friend
  • Cons mentioned:
    Weight

    Rated 4 out of 5 stars

    Headset Review

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased over a year ago, they work well and do everything they’re supposed to, my only complaint is that they can feel a bit heavy on the head. Maybe it’s just me being picky. But besides that I have no complaints.

    I would recommend this to a friend
  • Pros mentioned:
    Microphone, Sound quality

    Rated 5 out of 5 stars

    Kewl

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does the job sounds good easy to wear mic works good

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Amazing Quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing sound quality, and very comfortable for extended use.

    I would recommend this to a friend
  • Pros mentioned:
    Microphone, Sound quality

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headset is great. Great sound and mic works great.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable ear cuffs. Great sound. Would buy again

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great head set!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this headset! Super comfortable and sounds great

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    These earphones are really good for gaming!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earphones were an emergency purchase because I didn’t have any and I love them! The sound quality and ear comfort are outstanding for the price. These earphones are really good for gaming and streaming YouTube gameplay as well.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound quality

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for my Son for Christmas and he loves them. Sound quality is great. He uses them for his gaming laptop and for playing Xbox. The first night he played on Xbox with his friends, he said everything sounded so much better!! I'm thinking of getting a pair for my Xbox now!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent Gaming USB headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My last pair was 10+ years old and the mic died, hope these last as long. USB connection is perfect and quickly updated with Razer Synapse software on my Win 10 computer. Very close to my best set of headphones and the pin point accuracy is amazing with Fortnite. Wish I bought them sooner.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Sounds is pretty good, but

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds is pretty good, it’s over the ear but I hear outside noise too well. Also after a while around my ears start to hurt. I wear glasses so I am not sure if that may be the case. I used HyperX before and I can wear them for hours. I might switch back...

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Decent if on sale

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was sent new in box, which was a nice change from how Best Buy usually does us, and set up was fairly easy. Like others have mentioned; you really need to tweak the sound settings to get it right, but once there it's pretty good.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Improvement!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can honestly say this was a great improvement from my last headset. I would highly recommend this for anyone on a budget or otherwise not on a budget (depending on your life circumstance) without a doubt! Great sound clarity and quality! Mic quality is phenomenal and clear as well!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great headset for pc gaming

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headset for pc gaming as well as console gaming however you dont get the same audio benefits using the controller for the krakens as do on PC also controller cannot be used on ps4 only 3.5mm headphone jack had worked for me so far

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Weight

    Rated 5 out of 5 stars

    Wow

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Incredible headset a little heavy but +++++audio..

    I would recommend this to a friend