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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 1394 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are pleased with the Kraken Tournament Edition headphones' exceptional sound quality and comfortable design. Many appreciate the microphone's convenient placement and the headset's compatibility with various gaming systems. However, some users experienced issues with the volume control and found the software somewhat problematic. A few also noted the headset's size and weight as potential drawbacks for some users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 32 Showing 621-640 of 1,394 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Headset sounds great worth price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall is the best I have owned this far, and would absolutely buy again. I love them, sound is great as well..

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not great, buy only when on sale

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this headset when it was on sale for 25% off, and honestly I still feel like I paid too much. The headphones are comfortable enough, but the sound quality is SERIOUSLY lacking, and you really have to modify the EQ in order for it to sound acceptable. They include a USB DAC with this headset, but the "THX Surround Sound" did nothing and is honestly a waste. The volume controls do not change the system volume, a MASSIVE no-no in my book. The cord on the headphones is really short (only about 3 feet) and includes ANOTHER volume adjustment. [Thats right, 3 volume controllers! OS, DAC and Wire, unbelievable!] The headphones are built well enough but given what my friends have told me about their experiences with Razer and their headsets I don't have high hopes. At least it's made out aluminum and has some metal on the outsides. As for the microphone, it's fine for chatting, but that's about it. In conclusion, don't buy unless its at least 25% off MSRP, and don't buy it if you don't use a PC. Also would advise against if you mainly listen to music, it's really just made for games. Disappointed.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound on Xbox One

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've gone through about 6 different headsets on my Xbox One and this one is by far the best sounding.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good. Recommend it Don’t redeem the Surroud Code that it comes with in the box u won’t need it

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Good quality

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Razer products. These headphones are so comfy I can wear them for long gaming sessions.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great gift

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Christmas gift. He asked for it and loves it! My other don has had his for 2 years and it still works

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Pretty great!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My boyfriend loves them! They sounds great and are great at canceling outside noise.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bravo

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the audio without the controller is already good. when you plug it in tho omg folk it’s a new world

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    best headset ever

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best headset ever very comfortable, have excellent function and work really well as a headset for making calls.

    I would recommend this to a friend
  • Pros mentioned:
    Microphone

    Rated 4 out of 5 stars

    Good for the morning meetings for work

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a set of headphones with a mic. My morning meetings are a lot better with them.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    My son loves them.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for my son and he loves them. The quality is good and I would recommend them.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great headset for gamers.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound. You can hear all your surroundings and games such as footsteps gunfire etc. highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sounds good, nice fit.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is good, and it fits nice on my head. Lightweight, adjustable, sound controls are convenient.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Gets the job done

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall amazing headphones just wish that the razor program worked better with the headphones.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    good mid range headphones.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good mid range headphones. could get better but for the price they're a good quality set. no real downside.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    The sound!!!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing sounds, makes gameplay better!!! You can hear the steps coming from behind, above, or below!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great headset for gaming!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It delivers powerful base as well as crisp hearing for the sound intense games! Overall is a great headset!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Mint

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far good as I cannot say much yet due to owning it for less than a month

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    good headset with lots of control options

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    had a little bit of some white stuff on it but it came right off. overall great purchase

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great headset

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great great headset. My son loves the sound it gives out when he is playing online games. Would highly recommend.

    I would recommend this to a friend