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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 1394 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are pleased with the Kraken Tournament Edition headphones' exceptional sound quality and comfortable design. Many appreciate the microphone's convenient placement and the headset's compatibility with various gaming systems. However, some users experienced issues with the volume control and found the software somewhat problematic. A few also noted the headset's size and weight as potential drawbacks for some users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 51 Showing 1,001-1,020 of 1,394 reviews
  • Rated 5 out of 5 stars

    Good and fair price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is my second pair because my teen son kept my last one that came with the computer. I feel like I am at an orchestra where I can control the volume and the speaker for what I am to say.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Good Product but Pricey

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is great but I really feel like it's not worth the price. It's very expensive for what it is.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Curbside Pickup Experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very quick and responsive with bringing out my order, the representative was also very friendly and helpful. I'll always come to best buy over any other location. Thank you!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good entry-level headphones..

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They performed really good my only complaint is you can't use the module on the Xbox one only on pc but other than that i'am please with my purchase.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best headset for all gaming applications.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After going through several brands of headsets. This one is perfect. The mix dial is essential for gaming and the headset even has a cut out for those who wear glasses.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    headset

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent addition to gaming computer for my child. the only downfall is that when i try to speak to him, he cant hear me and wont respond. still keeps him occupied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid gaming headset. Everyone I’m playing with says my voice comes through with a better quality than anyone we’re playing with. There are a ton of customized settings too.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Awesome headset, worth the money!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall this headset is great. The only qualm I have with it is that the THX volume mixer\controller is not supported through Xbox. A minor detail.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice gaming headset (corded)

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter loves the headset. I picked up the razer cat ears and she enjoys the ability to add those for a little different flavor and personalisation.

    I would recommend this to a friend
  • Cons mentioned:
    Volume control

    Rated 3 out of 5 stars

    Weird static sound

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When volume on wheel is all the way up there is background static and very noticeable and annoying

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Sound!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exchanged my old HyperX for these, and they sound great! The 3D audio on them is really good. They are great for gaming because you hear the footsteps way better.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good but like 7.5 good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only reason I bought this was because the other headset in this price range couldn’t hear footsteps on Valorant as well as this one

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Warzone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good quality headset. Sound is very loud and can hear enemies running up on you.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great in stereo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THX is a bit too gimmicky and compromises sound quality a lot. Cooling gel quite effective if you would take the headset off every now and then.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome headset!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this headset for my husband, and he has 0 complaints! I also use it when I play games either on our PS4 or my laptop. Would definitely recommend!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works fine most of the time

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THX audio does not work on my tower PC but does work on my laptop. Other than that these are decent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect For All Games

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best purchase for a gaming headset I’ve made in a long time the adapter I can plug into my computer to control bass and treble is outstanding

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked as intended. I would buy again for the cheap price I got them at that time. Very useful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    really good headset for gaming

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A super high quality headset with a above average mic, makes the gaming experience much better, and the audio controller included is super handy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They sound great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got these for my son for Christmas and he loves them, I have concerns about the non replaceable wire but that's what the warranty is for.

    I would recommend this to a friend