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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 1394 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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88%would recommend to a friend

Customers are saying

Customers are pleased with the Kraken Tournament Edition headphones' exceptional sound quality and comfortable design. Many appreciate the microphone's convenient placement and the headset's compatibility with various gaming systems. However, some users experienced issues with the volume control and found the software somewhat problematic. A few also noted the headset's size and weight as potential drawbacks for some users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 53 Showing 1,041-1,060 of 1,394 reviews
  • Rated 5 out of 5 stars

    Good Headset

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's my first headset and it works pretty well. I never use the buttons though cuz I don't really care about them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gaming headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Berry good headset helps a lot for gaming like the way it had many buttons that helps to access it easily.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Okay buy

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall great product but be careful with the mic control as its broken pretty easily.

    I would recommend this to a friend
  • Cons mentioned:
    Volume control

    Rated 2 out of 5 stars

    Volume is incredibly low...

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Audio was very low on this set. I had the volume turned all the way up and could still hear everything going on around me very clearly. It ruined the immersion I was going for. I prefer my Sony Pulse headset INFINITELY more. Looking to return and get something else.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Gaming

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They must be good. I didn't try them but usually when my son doesn't like something he will tell me and not use them

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great value!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good fit and good value for gaming.works with PlayStation, laptop, etc.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Razer is a good choice

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my son to use with gaming. He loves them so far and is a big fan of Razer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A great PC headset for theater sound.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The THX feature for his device is the highlight of this headset. Unfortunately only supported on the PC platform.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so far so good I hope last long but sound quality not that best good sound wise well good I hope kept like that

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Comfortable headphones

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my daughter and she loves it. She’s using it for her zoom classes.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    a nice headset

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looking for good quality gaming headset, really like razer products and a good price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great 7.1 headphones.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took a moment to get them setup correctly and then used synapse to do the settings and they have been great headphones.

    I would recommend this to a friend
  • Cons mentioned:
    Weight

    Rated 3 out of 5 stars

    not the best

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It seems really bulky and feels heavy on the head.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headset is good but I didn’t read the part that they were wired. I thought I was buying wireless

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Gift

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a gift for my son. He uses it regularly and has had no problems.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great headset for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well constructed, light, fairly comfortable. Wish the audio boost worked with Xbox/ps4

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great experience

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    12 year old grandson says they are a great experience overall. Uses them for PS4 gaming many hours with others on line.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Descent gaming headset

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been enjoying the gaming headphones since Purchased. It connects with ease to my system

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Would recommend for gamers and college age

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Noise cancelling is really good and sound control is great is what my Son said. They were a birthday gift.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Happy here

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It arrived early and in good condition im sure my son will love it for his PS4!

    I would recommend this to a friend