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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 1394 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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88%would recommend to a friend

Customers are saying

Customers are pleased with the Kraken Tournament Edition headphones' exceptional sound quality and comfortable design. Many appreciate the microphone's convenient placement and the headset's compatibility with various gaming systems. However, some users experienced issues with the volume control and found the software somewhat problematic. A few also noted the headset's size and weight as potential drawbacks for some users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 56 Showing 1,101-1,120 of 1,394 reviews
  • Rated 5 out of 5 stars

    Immersive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used to use earbuds but after switching to these headphones I'll never go back

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good fit good sound the padding is really Nice in the top

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy camper

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it for my son for school he’s very happy with it it works as it supposed to

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Razer-Kraken Tournament Edition Headphones

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy ordering process and the free delivery was perfect! This if for a gift.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Comfortable Gaming/Media Headset

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent headset! This is great for gaming on Xbox or computer.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great sound

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for my son and not I cant get them off his head

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for gaming

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great use with consoles. Great buy for yourself or a gift for someone that enjoy playing games.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Disappointed

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these after reading many reviews. Loved that it has software to help adjust the sound plus who doesn’t love THX? I mostly play shooters and do some racing. Got these things and spent a couple days trying to get them to sound good but just couldn’t. I even looked up tips online to help me adjust the EQ settings. They are very “tinny” sounding meaning they always sounded like I was far away from whatever was making the sound; like being in a cave. It was this way with or without the THX turned on. Also had some issues with the downloaded software from Razer. Occasionally would get a screeching through the headphones. My nephew who’s a big gamer recommended the Corsair Void Pro Wireless headphones, so I bought those to try and I couldn’t be happier with them. I returned the Razer’s.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Genial

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product.. very satisfied with the audio and construction materials

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice sound

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice headsets if you don't care about using wires, but it is worth

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great headset

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These were for my granddaughter and she says they are awesome, no complaints

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gift for our son for Christmas he loves them and they get a lot of use he uses them daily

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My son loved this headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loved this headphones, nice quality, good sound and looks very well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wireless Headset for Xbox

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked as advertised without any issues. Grandchild thinks there fantastic.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves it. bought this to replace a broken gaming headset. Ask him, he has no complaints.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gift

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got for my 12 year old brother as a Christmas gift and he fell in love with them instantly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    EXCELLENTGAMERHEADPHONES

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GOT ON SALE FOR CYBER MONDAY! EXCELLENT FOR MY TEENAGER GAMER SON! HE LOVES!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Game Headsets

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for my boyfriend's gaming system. He is obsessed with them!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good sound for gaming

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son uses this every day for gaming and he is very satisfied with the performance

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Another great Razer product!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love Razer product. They are always durable, reliable and worth every cent!

    I would recommend this to a friend