Memorial Day SaleEnds 5/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.4 out of 5 stars with 1394 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are pleased with the Kraken Tournament Edition headphones' exceptional sound quality and comfortable design. Many appreciate the microphone's convenient placement and the headset's compatibility with various gaming systems. However, some users experienced issues with the volume control and found the software somewhat problematic. A few also noted the headset's size and weight as potential drawbacks for some users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 58 Showing 1,141-1,160 of 1,394 reviews
  • Rated 5 out of 5 stars

    Great headset for gamer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been used many kind of headset but this time, i like your product that I bougt

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great BUT,

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great all around device but cords atenolol long enough.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ice, reasonably priced

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work very good for the price especially! Easy to set up.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Headset

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My 13 yr old really liked the headset. No issues at all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headset

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good headset I like it very much you should purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    delivered the exact date.. The unit is working well and easy to used.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Audio Headphones !!!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product was ready when i arrived at the store. Great product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good headset

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son got it to play on his xbox one and he loves it alot , very good headset

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 2 out of 5 stars

    Muffled sound

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Packed well. Comfortable, however the sound was muffled. Mic was ok based on feedback from other gamers online. Returned this one and purchased the Logitech Pro X. Very pleased with the Pro X.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as if we were in the same room. Found it to be a good addition for my gaming.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Razor

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves it uses them to play video games and listen to music

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT PRODUCT

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves this Kraken Tournament Edition Wired Stereo Gaming Headset

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    This device says “PS4” but it loses features

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for our PS4. The box says “for PS4”. But, once you read everything, you will realize that you will lose functions if you use this on your PS4. It is really made for a computer. I returned this one and got one that works better for our needs.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    good product

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good product it was perfect for covid entertainment

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great headphones

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for the price. Overall nice music quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    High quality

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice headset, works well with or without the Thx USB sound thingy

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's ok good color Its cheap and good diseaner ok.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Purchased as a gift

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased as a gift and it worked great i didnt have any issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gaming

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Son pick this out thought he would give it a try. Easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Oh snap

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What’s that? I heard something ... because of these!!!!!! Mind blown son

    I would recommend this to a friend