Memorial Day SaleEnds 5/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.4 out of 5 stars with 1394 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are pleased with the Kraken Tournament Edition headphones' exceptional sound quality and comfortable design. Many appreciate the microphone's convenient placement and the headset's compatibility with various gaming systems. However, some users experienced issues with the volume control and found the software somewhat problematic. A few also noted the headset's size and weight as potential drawbacks for some users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 59 Showing 1,161-1,180 of 1,394 reviews
  • Rated 5 out of 5 stars

    Gamer headset

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gift for my nephew no complaints from him. Loves them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This is Cool

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The kraken is so good that its has a optional usb 3.0 little mixer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headset

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work great so far. They even come with 2yr warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great quality

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for Grandson and his gaming experience. Ethan says, THUMS UP

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Razer headphones

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a Christmas gift for my grandson and he loves them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for the price, perfect for gaming. Has a great software.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buyer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product would recommend to other buyer. Good for gaming.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Son loves them!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son picked these out and he is very happy with them and thinks they are Great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    DescentHeadset

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a gift. Our gamer loves it. Not one complaint yet!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic, this product has far superceded my expectations!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    almost too good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this headset has two controls for volume. It is not too heavy for extended use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great...

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son like it a lot..............................

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    pretty good

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    pretty good!!!....................................

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Head phones

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchase as a gift for my son He has been extremely happy with these

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Wasn’t suitable for the Xbox console

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had high hopes for this headset for use on my Xbox console; however, the audio was too flat and bass had no dynamics. I assume the performance is better on a Windows PC using the equalizer application the controls.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Nice headphones.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves his new headphones. Great value at $100. The sound clarity is amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing quality

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son needed new headphones and these worked perfectly for him.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Device

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very very pleased with the headphones they are very easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Doesn't work with Xbox series x

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound controller doesn't work with Xbox just keep in mind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best headset

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is headset is by far the best out there. It’s so comfy and easy on the ears

    I would recommend this to a friend