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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 1394 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are pleased with the Kraken Tournament Edition headphones' exceptional sound quality and comfortable design. Many appreciate the microphone's convenient placement and the headset's compatibility with various gaming systems. However, some users experienced issues with the volume control and found the software somewhat problematic. A few also noted the headset's size and weight as potential drawbacks for some users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 63 Showing 1,241-1,260 of 1,394 reviews
  • Rated 5 out of 5 stars

    goes well with acerlaptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works well not high end good for gaming non gamer

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not loud enough

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No matter what I tried, I couldnt get these earphones loud enough to hear all the subtle in-game audio. They are a good build quality, but I couldnt get them to work the way I was hoping they would.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits nice, well made, comes with an adapter for usb

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gaming headset!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Grandson loves the headset. Great birthday surprise!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Fireleenyo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gucci Goo In the Cucci Coo My Cucci Doo

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Average headset

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An overall average headset for the price. Decent audio, sort of comfortable, overall average headset. The reason I gave this a 2 star rating is because of the mixer. It had a decent mic for about 3-4 weeks later the mixer messed up. All my friends said I sounded like a robot. Later I saved me talking and knew that they weren't lying. So I had to get an adapter for it so I could use the microphone instead of the mixer. I tried out the adapter and I didn't sound bad anymore. I would not recommend this. It just isn't very durable and isn't very good at anything.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does the job i wanted. Very efficient! Loves using it!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great headphones but

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are great but they keep cutting the audio in and out and they randomly have very pour sound quality almost like your hearing it through a pipe or a tunnel disappointed with these honestly

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great for Xbox one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have one for myself and purchased another for my son.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good headset, bought it as a gift for a friend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for beginners

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This head set is solid choice at this price point!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for a Gamer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gift for the gamer in your life. My son loves

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good but there are better options

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The razer headset is good but the 7.1 surround sound is a bit washed out and diluted sounds making gameplay confusing sometimes. Also it was hard to determine positions of players when using this feature.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Volume control

    Rated 2 out of 5 stars

    Only good on pc

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't use volume control on ps4 and have to plug directly into ps4 controller only. My old razor sounds the same and was $20 cheaper

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Probably a great PC headset

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t read the fin print before I bought it. Seems like this should be geared towards PC gaming and not console gaming. I return this for another headset.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Razer - Kraken Tournament Edition

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Razer - Kraken Tournament Edition Wired Stereo Gaming Over-the-Ear Headphones for PC, Mac, Xbox One, Switch, PS4, Mobile Devices - Black

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Great headphones. 5th pair owned

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second pair, after 10 months of use the sound stopped working. I am happy that I purchased the protection plan.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good but not great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wires are still flimsy in this model, not as durable as they can be. Sound quality is fine, but bass could be better. Chat mic works good though. Price point is good.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Headset works, adapter not so much

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The adapter stops working when any Razer software loads on the PC. Sometimes the mic sounds strange, even when the headset is plugged directly into the computer.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    A downgrade

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this as a replacement to my razer kraken pro v2s and this is a total downgrade in many areas. The muffs for the headphones are lower quality and hard to take off and put back on. The new block with sound control is basically useless the little one works fine on its own. There is too many sound options for it in windows and sometimes I hear a crackling sound with apparently common. This thing is more expensive and lower quality than my last headphones.

    No, I would not recommend this to a friend