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Customer Ratings & Reviews

Your price for this item is $129.99

Customer reviews

Rating 4.6 out of 5 stars with 1373 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers consistently note the Kraken Ultimate Wired Gaming Headset's exceptional sound quality, including its impressive bass response, and comfortable design. Many appreciate the RGB lighting and retractable microphone, while some find the software needs improvement and the volume control could be more reliable. A few users mentioned issues with the wire tangling and the headset's weight.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 24 Showing 461-480 of 1,373 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great upgrade from lower-priced headphones

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fit over the ears is not as snug as I'm used to and prefer, but barely affects my satisfaction. Sound is excellent and the mic captures my voice much more clearly. Microphone took some getting used to since my last headphones had a microphone with a simple flip up and down design.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Razed

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what I want perfect sound comfort and price

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Demanded!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My 13yo games way too much and he loves these headphones - he broke his old pair and demanded these ones

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    USB headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound, feels good around the ears and speaker is perfect

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    True Gaming Experience

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kraken is indeed one of the best. Comfort as well Quality.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Recommend

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good gaming headset. Very comfortable, with great sound.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Colorful and Great Audio Quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A lot of people always talk about how "bad" value Razer products are, but I beg to differ after purchasing this headset. The mic quality and sound quality are great in Discord and very easy to use. Coupled with the Razer Synapse program, I can also setup my own neat lighting profiles to match my games. (I did get this headset on sale though!!!)

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    great sound

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought these headphones to solve a problem with the internal microphone on our Standalone computer. They are headphones for games and there the sound is great. Also much less than the regular headphones we were advised to purchase. Thank you for the Best Buy Associate who recommended them!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased as a gift. Haven’t received any complaints. Recipient loved it

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great Headset

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is great - improves game play! Comfortable even with glasses.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what I was looking for in a PC headset. Comfy and great sound!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Bright

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Light comfortable good noise canceling. Lights to get annoying especially at night

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    good for the money

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice sound and comfortable with fitting......................

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Complete the survey

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t used the product other than to make sure it worked. Didn't realize it was USB. Need to retest the microphone. I'm selecting no at this time because there needs to be more options under recommend this product. Did not rate quality, value, or ease of use at this time because need more time to test the product. Does seem to have nice sound.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good Product - purchased on sale

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took a little getting used to on the sound side of things. Good product. Replaced a set of Corsair headphones with these due to echoing issues with the Corsair microphone. These haven’t had the same issue. Mute button on the microphone with red LED is a nice function as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I like it

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice headset, no issues since my purchase. I like it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good for price

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headset is good with every aspect but the down side is that the wire is quick to break had it for a year and after a year it started to have an issue where the cord would constantly disconnect and reconnect. Would recommend getting a warranty on this product in case it has the same issue.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good as long as you don't pay full price.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds great but just wasn't the sound I was looking for. Great for games but for music, it was a little inaccurate. The mic was great and the retractability was a nice touch. Didn't like the way I can mute it though. Everyone can hear you fiddling with the mic while you press mute. an inline control would've been better or a separate button. Returned for the Blackshark V2 Pro instead.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great long wearability

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound at a good price. Comfortable for longer wearing.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Price

    Rated 5 out of 5 stars

    Headset

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gaming headset for the price. Lightweight and durable

    I would recommend this to a friend