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Customer Ratings & Reviews

Your price for this item is $129.99

Customer reviews

Rating 4.6 out of 5 stars with 1373 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers consistently note the Kraken Ultimate Wired Gaming Headset's exceptional sound quality, including its impressive bass response, and comfortable design. Many appreciate the RGB lighting and retractable microphone, while some find the software needs improvement and the volume control could be more reliable. A few users mentioned issues with the wire tangling and the headset's weight.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 27 Showing 521-540 of 1,373 reviews
  • Pros mentioned:
    Comfort

    Rated 4 out of 5 stars

    Good

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headset is super comfortable. However, I have noticed the volume can be low at times. I have gone into Razer synapse and attempted to configure settings with no luck. Personally, I can not tell the difference between THX Spatial Audio and regular surround sound. Good all-around headset.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Love them

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable and drowns out all other sounds around

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He absolutely loves them. We own other razor stuff and are happy. The sound in these makes you feel like you're in a theater. The sound even goes between each area to give you the effect around you.

    I would recommend this to a friend
  • Pros mentioned:
    Microphone

    Rated 5 out of 5 stars

    Birthday present

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for my 9 year old grandson and in all the years of giving him gifts, I’ve never seen him more thrilled! He loves that they change colors, the microphone and that he can hang them on his desk!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    BEST STARTER HEADPHONES

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these headphones on Black Friday. Pobably the best investment I’ve made. It’s probably gonna take some time to get use to the spatial audio. But once you do, you’re gonna be hearing everything within whatever game you’re playing

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Ready to rock

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    high quality headset, with long cord. Sound via mic and headphones is of terrific quality. Mic does not pick up background noise like lower end models often do. Headset has excellent sound deadening quality regarding any sound/noise not coming from the headset.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great sound quality

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphones sit a little large and loosely on my head, but the mic works great, the sound is phenomenal once you get the correct settings, and connecting it to all the other razer products for colorcoding is really cool.

    I would recommend this to a friend
  • Cons mentioned:
    Software

    Rated 3 out of 5 stars

    I am unsure how to categorize this.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the design. I even like Razer as a company. If this gadget kept itself simple it would of been just dandy for the price. But here's the thing. It has THQ Surround Sound. It leads you to believe you got to buy it separate to use it. Well here is my problem. I downloaded the 15 day trail and it made changes to my computer. Now I don't know what's what and it really frustrates me. For ex., I have to go into settings and choose if I want the audio to come from the laptop speakers or the headset. Before installing the THQ add-on it would go through the headset when plugged in and speakers when not. I'm so confused about my pc and headset now... so do I regret buying these? Absolutely.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great headset

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An amazing product. The noise cancelling is good, the volume is amazing and the microphone has good quality. I totally recommend it to play online and for meetings on videocall.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great headset

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although, I ended up returning them because I prefer wireless over wired. These had excellent sound quality and crisp clear voice. At least that is what others told me after hearing me through them. If it weren't for it being wired, I would have kept them.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great product overall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is good, the cord is plenty long and the mic picks up sound really well. The only downside is registering the product on Razer's website. The product number is underneath the padding, so removing it and putting back on is a bit of a hassle.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Quality headphones

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones. I use them for virtual meetings at work. People seem to hear me clearly on the other end as well. Got them on sale which makes this purchase even more satisfying.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good work from home headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this pair of headphones for working at home, and they work great! I love the variety of color options for the lights and the sound is pretty decent. Mic works great!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Gaming Headset!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had purchased the Razer Kraken Ultimate Chroma RGB Wired THX Spatial Audio Gaming Headset for PC for my boyfriend for Christmas. Overall, my boyfriend likes it - good audio, build quality, and lighting effects.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 4 out of 5 stars

    Many improvements

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much more comfortable than the previous version of the Kraken, but it isn't as snug. Moving ones head causes it to shift around the ears. There is fabric padding touching the ears rather than fake leather like the previous version, so I'm hoping it won't peel like other Razer headsets do.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Solid gaming headset for the sale price

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought mine around christmas last year for 50% off and have throughly enjoyed them, so much so that when i went to buy a headset for my brother this year and saw they had the same sale running i knew i had to buy another. Would highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great for the price

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent headphones for a mid range price. Only complaint is audio bleed from the headphones and mic on iPhone, Xbox, and anything else that doesn’t allow the use of the splitter. Works great on pc, but I’d dish out the extra 15-20 bucks for the higher end razers if buying for console specific

    I would recommend this to a friend
  • Pros mentioned:
    Rgb

    Rated 5 out of 5 stars

    The perfect headset for my bf!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My bf loves my Razer cat ear headset for the quality and RGB but wanted a headset with a clean simple look- this is the perfect fit! It’s actually arguably better than the cat ear headset because his RGB works even with his PS4!!!

    I would recommend this to a friend
  • Cons mentioned:
    Software

    Rated 5 out of 5 stars

    Reliable and Amazing sound/mic

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cant go wrong with this headset. Software can be finicky but troubleshoot to the best of your abilities if you do have issues and it'll be worthwhile when you manage to set it up properly!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best wired gaming headset on the market right now. The bass and volume customization makes the overpriced headsets sound like $5 earbuds you can get at an airport.

    I would recommend this to a friend