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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 1373 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers consistently note the Kraken Ultimate Wired Gaming Headset's exceptional sound quality, including its impressive bass response, and comfortable design. Many appreciate the RGB lighting and retractable microphone, while some find the software needs improvement and the volume control could be more reliable. A few users mentioned issues with the wire tangling and the headset's weight.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 33 Showing 641-660 of 1,373 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome Gaming Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got these for our new PC gamer and he loves them. Sound quality is great, i love that there is a mute button right on the mic. Would buy again!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Very happy with headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter is really enjoying this headset. Especially how it keeps her ears cool when playing video games on her PC. The sound is exceptional.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Razer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this product a few weeks ago because i need to play with my friends COD and I don't have words to describe the amazing audio that have it

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Super comfortable!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gift for my boyfriend who is a huge PC gamer and loves the Razer Chroma series items. Really comfortable to wear for hours and the cooling tech is super snazzy!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves these so much he keeps getting them over and over again! Sound quality is great!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Outstanding audio

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Kraken OE gaming headset are Awesome. Great quality and clarity. I am very impressed with the app’s that Razor has integrated into all their products.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    He loves them.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They light up fine and the sound is great. He needed new ones and glad we caught these on sale.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Kraken Experience

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these for my laptop and they are incredible. Great sound and the noise canceling lets me tune out the world!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great, I guess, that is what my son says!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Son loves them! The noise cancelling must work, he claims he can't hear me yell when he needs to do his chores!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Soso

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality amazing, everything about the headset is good except for the microphone. It picks up every background noise and there is no way to stop that from happening.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Kraken

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed wired connection due to connection issues with Bose running wirelessly and these are very solid and configurable and work very well.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are amazing headphones. very glad I purchased them. I got them on sale but i would have payed full price for them.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 4 out of 5 stars

    Kraken Ultimate

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my son and he loves them he said they’re very comfortable. The only thing I didn’t realize is that they can only be used on the PlayStation not the Xbox.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    good quality headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this are great headphones but they didnt have the auxiliary end only usb so i had to return them. but i have some pink ones and good quality

    I would recommend this to a friend
  • Pros mentioned:
    Microphone

    Rated 5 out of 5 stars

    Does the job

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to replace a headset that did not have a functioning microphone. This one was less expensive and works just fine for my needs

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good gaming headset

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s my first gaming headset and I like it a lot. The surrounding sound feature is awesome and you got what you pay for.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Can wear this all day

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect fit. Retractable mic is amazing. Spatial audio is great. I play FPS and the sounds are immersive. Not the best aesthetically though.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Headset

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing headset with great audio clarity and decent mic. This was purchased as a gift for my child but I’ve used it a couple of times.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 4 out of 5 stars

    Good

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for my son on a black Friday sale. This the longest a head set has ever lasted this destructive child.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great headphones

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did the job great would recommend on sale, just have a couple nitpicks such as the flexibility but overall great.

    I would recommend this to a friend