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Customer Ratings & Reviews

Your price for this item is $129.99

Customer reviews

Rating 4.6 out of 5 stars with 1373 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers consistently note the Kraken Ultimate Wired Gaming Headset's exceptional sound quality, including its impressive bass response, and comfortable design. Many appreciate the RGB lighting and retractable microphone, while some find the software needs improvement and the volume control could be more reliable. A few users mentioned issues with the wire tangling and the headset's weight.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 54 Showing 1,061-1,080 of 1,373 reviews
  • Rated 2 out of 5 stars

    Gaming headset

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feels super loose and not great sound quality bought for my teen but even feels large on me

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    G

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    H disclosing Chick-fil-A Dickey officials Sunoco invicto iniciático Dickson Dickson divinity sick

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Razer headphones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son has the razor desktop and needed to upgrade this headphones, he is overall pleased with this purchase. So far he has only had good experience with them!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Grandson Gift

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a Christmas gift for my grandson who won’t be back in San Antonio until January 11th. I can give a better review after he accepts the gift. Thank you:

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Nice product for the price

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good headset for beginner-moderate gaming. No issues out of the box. I think the price was worth the equipment.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Wire

    Rated 2 out of 5 stars

    Bad wire but good sound quailty

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the wire is bad gets tangled up all the time but sound quailty is great

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    NOT BAD.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I dont think the mic is that good, or it might be just me. Using on discord, the mic isn't that clear. I tried adjusting the settings too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Headset!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these to replace some razer kraken USBs that snapped. Huge fan of them would definitely recommend, super comfy and great clear sound and bass.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great looks

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s alright I got this on sale for 100. Better value out there,but it looks great. Thx is bad and is pointless, mic mute button is on the mic which is terrible.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding headset

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    0 complaints from my son he seems very happy with this product. We always go to Best Buy for any gaming or home theater products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best headset

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best headset i’ve had by far, just wish u had the wireless version and it wasn’t so bulky

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Value

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good option at a good price. Get the warranty though on any gaming headset if you have young boys. Not sure what they do but the cords always seem to break no matter the brand.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these on a discount, awesome gift for brother. Brother says sound quality is really good.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Great

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for my son as a replacement for his other headphones that Brooke. So far he is enjoying them and the sound is great for his gaming.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good quality

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this headset for 3+ years and i just now decided i needed a new one.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for the price

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It gets the job done however the mute button is a alittle hard to activate but I get this for a great price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy gaming

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this headphones for my son, he took several tries to figure it out with pc, He is happy now.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son said the sound in the microphone isn’t that bad but it sounds like you are talking through a microphone per his friends during gaming! Overall it’s a good product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Moved office to dining room table because of Covid and needed a headset, I went Game stop, they sent me to Best Buy for this product as it was in stock!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ForSon

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replacement headphones for my son. He did the research and these are the ones he wanted.

    I would recommend this to a friend