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Customer Ratings & Reviews

Your price for this item is $129.99

Customer reviews

Rating 4.6 out of 5 stars with 1373 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers consistently note the Kraken Ultimate Wired Gaming Headset's exceptional sound quality, including its impressive bass response, and comfortable design. Many appreciate the RGB lighting and retractable microphone, while some find the software needs improvement and the volume control could be more reliable. A few users mentioned issues with the wire tangling and the headset's weight.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 65 Showing 1,281-1,300 of 1,373 reviews
  • Rated 4 out of 5 stars

    great replacement

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good for gaming and was replacement for worn out headset

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's okay, but everyone says i sound like a robot.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Alittle disappointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Drove about an hour to pick this up for my son for a gift and it worked minus the fact it did not light up like it was suppse to do when you hit mute. It did not work.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Sound is terrible

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this to replace a set of astro a40s from 2013 that finally died on my. The audio is absolutely awful. It sounds like I'm in the middle of a battlefield with a bucket over my head. Voices sound distant even when coming from the player character. It's like someone is talking over my shoulder. I messed with eq and turning enhancements/surround on and off. Nothing seems to help. For what these cost I was expecting more. I will say that sound was directional and it picked up footsteps and other details better than my old set, but overall it's not for me will be returning.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Okay headphones for pc gaming

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphones audio wise are good but everything else is not good. Microphone is not good, headphones are uncomfortable to wear for long periods, and build quality is not great.

    I would recommend this to a friend
  • Cons mentioned:
    Software

    Rated 2 out of 5 stars

    razer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the razer products and a year ago I'd put 5 stars, but it seems their software sucks. I always have issues with synapse and their drivers. goodluck... Plug and listen at least...

    I would recommend this to a friend
  • Cons mentioned:
    Software

    Rated 2 out of 5 stars

    Not worth it.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Software is a pain to deal with and the audio is occasionally weird until you tweak it a bit. Mic is awful. Had to move it in a hundred directions before someone could hear me.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Not worth the trip to purchase

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound poor mic. The sound on these are top notch. Beat sound I’ve heard out of a headset. The mic unfortunately……as with many other reviewers….. not so much. Garbled talk if any at all would go thru. Could not use to edit videos even. I would go with the arctic headsets. I ended up buying the arctic 3 which worked much better to my specifications.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Mic a no go

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mic doesn’t work. Been trying to troubleshoot for two weeks. Have to find time to return. Would think a gaming headset would work right out of the box.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Trash

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both mic and audio quality are pretty bad, when I listen to music it lags no matter what device I connect it to.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Little over a year and wired bit is disconnecting

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these June 2020 and last month in September 2021 the wired bit started acting up. Any time I turn my head in the slightest they disconnect until I move the wire around to reconnect to my games and Discord. They were a great headset until this started happening with owning them for a little over a year. For the price I'd expect them to last longer than that. Time to buy a new headset but I think I will stay away from Razer (or wired all together)

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Разноцветная игрушка для посмотреть.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Качество звука не впечатлило. Музыку слушать не возможно, эквалайзер не помогает решить проблему с провалом средних частот и хрипящим басом. Пластик дешевый и отдаётся каждым касанием в уши. Главный минус - не работает микрофон от слова вообще. Надо буквально орать, чтобы тебя услышали в игре или в поиске. Тестировали на двух компах с 7 и 10 виндой - результат тот же. Вернули обратно. Единственный плюс - дизайн и световые эффекты.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Meh at best

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are okay. Sound quality is iffy and cuts in and out a lot but grabbed them during a sale so I'm not too upset over it. Good enough for a 12 y.o.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Christmas gift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a Christmas gift that has not been opened yet. The box is nice looking. If the product matches the box we have a 4 or 5 star.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth the price

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Connectivity issues poor quality outrageous price for what you're getting

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 1 out of 5 stars

    This is a 20 dollar quality headphone.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The THX is not the game changer as they said. Fragile, the surround is subpar, Don't let all the fancy words, lure you in, Quality is frustrating, beacuse4 you a4re paying a 100 dollar product and does not deliver. They are comfortable but wont last. This feels like a 50 dollar headphone. I have a another razer headphone and I see no difference. AVOID THEM.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    PC only. Not for Xbox

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not for Xbox... PC only..... Didn't see that it was for PC only on the description when purchasing the product for a Christmas present.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Makes a ringing noise

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On the first week of buying this, the headset has always made a slight ringing noise and you could get a better quality headset for less

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Would I buy this

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn’t realized it was a usb mic and they didn’t work to well, the noise quality wasn’t the best and they often cut out.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    No headphone jack

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good headset but I personally wasn’t able to use it because I didn’t know it was only usb before I bought it

    No, I would not recommend this to a friend