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Customer Ratings & Reviews

Your price for this item is $129.99

Customer reviews

Rating 4.6 out of 5 stars with 1373 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers consistently note the Kraken Ultimate Wired Gaming Headset's exceptional sound quality, including its impressive bass response, and comfortable design. Many appreciate the RGB lighting and retractable microphone, while some find the software needs improvement and the volume control could be more reliable. A few users mentioned issues with the wire tangling and the headset's weight.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 66 Showing 1,301-1,320 of 1,373 reviews
  • Rated 3 out of 5 stars

    It's not that good for pc

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It had alot of static, and audio was not good. All I can say is thier better ones that are cheaper.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Cracken

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not bad for a corded headset overall please but the sensitivity is a bit too much

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Young gamers

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got for my younger sibling, seems to work well for him. Quality is a little less then I prefer for myself.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Go for another one

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I dont know why but after logitech g 635 ı didnt really like sound quality.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Razer Kraken

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My headphones came with a problem on the left side, sometimes makes a weird noise

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Razer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    microphone quality not the best and garbled headphones fine

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Don't Bother with this Headset

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the worst headset that I have ever owned. I have 2 Dell Laptops and the Microphone will not work on either of them. The Sound comes through great but you have to use the built in mic to actually talk on Discord, Skype, Teams, and etc. Dont bother buying it.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Creates a ringing sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm certain that for most this will be a fine headset. But for me the ringing that the headset produces as soon as I plug it in is just too much. I have tried unplugging other pieces of electronics, tried plugging it into different ports and even tried using a USB extender and adapter. My drivers are up to date. Will be returning the headset.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best product I recommend 100 percent is very good thanks

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Okay but not worth the price

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They sound okay but I really wasn’t impressed. Not very comfortable either

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Gift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A gift for my son he ended up not getting this so he could hold out for a PS5

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Trash

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headset crackles worse than a witch and then pops. God forbid if you move around the crackling starts and then pops and then silence. They look cool and when the sound works it's fine but still.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    single use

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    had to return and get the on that works with p.c. and xbox

    No, I would not recommend this to a friend
  • Cons mentioned:
    Wire

    Rated 1 out of 5 stars

    Kazer headset

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality very poor! Wire broke on my son shortly after using them a few times! Best Buy would not let me return them because it was after 14 days, ridiculous!!

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Meh

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hope this one works out the first one stopped working

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Returned

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it for my son for early Christmas present and had to return it. Did not work well and it was too bulky. He didn’t like the feel for it and complained about the sound quality. It was returned for a different headphone.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    ehh its alright

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its ok the sound is alright and the mic is whatever but they only lasted a year and the THX spatial audio is not that great. I have a potato of a computer and the software you download made playing some games a struggle

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    I just can’t...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I cannot deal with this anymore. It disconnects and reconnects every few seconds and it can last up to a few seconds to minutes! I’ve tried everything possible to fix this issue. I’ve spent hours upon hours searching the internet for solutions, but nothing works. I’m so over it. I bought this and the Razer Mamba elite mouse and that has the same issues. Returning both, and never buying Razer products ever again. For the money I’ve put down, you’d think their crap would work.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor quality

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only lasted 5 months when the wiring started having issues. At the slightest movement the disconnect. I contacted the manufacturer and even though it seems this is a common issue they still give me the run around and will not replace my product. I upgraded to the hyper x cloud atlas they are much better quality.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    NOT WORKING NO CHANCE TO RETURN OR EXCHANGE

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    IT WAS WORKING REALLY WELL. I AM ONLY USING IT FOR LIKE AND HOUR OR TWO, 3-4X A WEEK. ITS NOT WORKING ANYMORE FOR SOME REASON. HOPING BEST BUY WILL DO A REPLACEMENT

    I would recommend this to a friend