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Customer Ratings & Reviews

Your price for this item is $129.99

Customer reviews

Rating 4.6 out of 5 stars with 1373 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers consistently note the Kraken Ultimate Wired Gaming Headset's exceptional sound quality, including its impressive bass response, and comfortable design. Many appreciate the RGB lighting and retractable microphone, while some find the software needs improvement and the volume control could be more reliable. A few users mentioned issues with the wire tangling and the headset's weight.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 68 Showing 1,341-1,360 of 1,373 reviews
  • Rated 1 out of 5 stars

    STOPED WORKING AFTER 1 DAY

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Left ear stop working after ONE DAY let me repeat ONE DAY it is also big and doesn't fit on my face correctly

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor Quality For Price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not buy this item. The quality is not worth the price. You can find better quality headsets for this price. It's purely just rgb.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Garbage

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased in June, not working by October. The cables get bent and they are fixed so you can’t replace them, and the warranty isn’t any help

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got these headphones to replace my corsair headphones because the foam earpiece was completely detached, and I am very happy with these. These headphones sound so good while listing to music and gaming. They sound so clear and crisp I can picture the instruments being played while listening. The mic sounds good according to my friends, although it does pick up a little more background sounds and breathing than you might want but its not bad. I do wish you didnt have to pay to use the THX spacial audio though, but I dont really need it so I dont care much.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    I’m not happy.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product was not there when I ordered it and I had to wait few weeks

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Return..

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The left side completely stopped working. Returned within 30 days

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Crackeling audio

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The thx spatial audio causes lots of problems in a lot of software, sometimes it works, sometimes it doesn’t.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not built to last

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was a great headset until it stopped working after 7 weeks of use.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Headphones

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible headphones. They broke within a few months.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Razer-Kraken ultimate

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    rigth speaker didn't didn't last long stop working.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    The worst

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible sound in .thx sound is horrible.very disappointed.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not the best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microphone does not work, the sound quality is fair.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for gaming and working from home. Mute button is efficient, plus pair with the Razer Synapse it works great.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Absolutely Worth Every Penny

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are over-ear headphones with excellent padding and beautiful sound quality. The microphone picks up my voice very well and doesn't distort it and the microphone arm actually stays where I put it which is a definite upgrade to the Razer Kraken 7.1 Chroma I had before. I would absolutely recommend these to everyone and I'm considering getting my husband a pair as a surprise birthday present. The $60 headphones don't even come close. PROS: -microphone arm stays in place -excellent sound quality, -replaceable ear cushions, -lighting color pallet can be changed to match your set-up -Mute indicator light that turns on only when you're muted -durable cord -a sturdier and more industrially durable build than the Chroma had -ears are larger so they fit over the ear instead of sitting on top. Cons: -Ear cushion angle is less flexible than the Chroma, These do not fold up neatly on themselves -Critical information such as serial number is under the ear cushions which makes it very hard to access. -Same fabric as the Chroma which started to peel off in the way that faux leather typically does after 3 or 4 years. -not amazingly comfortable with glasses but better than most

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Volume control

    Rated 4 out of 5 stars

    Great sound but defective out of box

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is amazing for my 2nd gaming headset from BestBuy. Using the surround sound aspect from the Razer app. Onl downfall is my volume slider spins but doesn't actually work at all sadly. The mic is very good though!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect gift

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for a gift, they loved it and still use it.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound quality

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve gone through a few headsets trying to find the right one. This one has been great. It’s comfortable and has good sound quality. The only thing I’m not a huge fan of is it’s usb and doesn’t connect to the controller.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Only headset I use and have used since I started

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this headset for over a year and haven't had any problems and is definitely an upgrade from my regular Krakens that use the older synaps

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Kraken Ultimate Headset

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the amazing sound quality and performance it deliveres. the mic works great and the chroma effects are outstanding. A must have for gamers starting out.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great headset

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This a great headet with gret audio and i like the mic since it sounds so good in gane i would recommend this headset for gaming

    I would recommend this to a friend