Customer Ratings & Reviews

[Employee of bestbuy] The sound quality and bass were amazing. But the issue is this is advertised as being xbox compatible. Tried the usb dongle that came with it and it just would not connect. It did come with a 3.5 plug but i got a rediculous amount of static from the connection.

Really good headphones. Great sound and quality built. The surround is an excellent edition. Worth the money.

Amazing! Easy to connect and crisp, clear sound when wired or wireless.

Best i have owned. I have had alot of them. Could not be happier.

Works great!! Definitely worth the purchase. Clear sounds and mic works great.

Almost all my devices, and peripherals, are Razer brand and this headset does not disappoint. The sound is exquisite and the haptic feedback sensation is not too shabby either. Although improvements can be made. Wish this brand would allow more customization of their desktops.

My grandson purchased these headphones and is very pleased with them. They block out surrounding sounds great.

best gaming headphones I’ve ever owned, extremely happy with this product

Best sounding gaming headset 10 out of 10! Mic and bass sound amazing!

Great headset! The only concern was it doesn’t fit that snug on you head

My grandson loves them. Says they are the best he has ever had

Awesome headset for gamers. My son said it has the best sound for music and gaming.

Love the sound and vibration feedback! Rgb and can charge while using

My favorite headphones, very good for gaming, perfect sound

Great product my son loves them and uses them every chance he gets

I purchased for my regular office meeting very nice mic and sounds

These have great sound! And the hypersense mode it awesome.

I have returned these, so would prefer to give 0 stars. I tried using them with the wire (3.5mm plugs), the USB cable (which is really just for charging them), and bluetooth via the included dongle. That last method is the only one that enables the Razer app to see them, if managing the colors is important to you. I see that as pointless, can't see colors on headphones on the side of my head. That app is also the only way to see the current charge level (as a %). Without using that to monitor the charge, they just die and don't work. The reason I returned them is that the in-game audio I would hear, was also going out over the Input (mic) to my friends on Discord. No way to stop it. Googled, spent 5+ hours going through settings on Kraken's and the PC with all three connection methods (wire/usb/bluetooth). Nothing to prevent it. The only specific help was to "uncheck the Listen to this Device" checkbox. First, their instructions for getting to that checkbox are wrong (Win 11), but when I did finally get to it, it was not checked. Obviously that is very annoying to everyone else on the Discord channel, hearing my in-game audio. These should be renamed "Krappen".

So far everything has been working well. Do not have the headset plugged into the ps controller , will echo to other players like was playing sound off tv. Ear cushion should be bigger for comfort.

Great sound, easy setup. Great up grade from my old headset.