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Customer reviews

Rating 4.2 out of 5 stars with 708 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

80%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 29 Showing 561-580 of 708 reviews
  • Rated 1 out of 5 stars

    Got 9 months out it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything was great. Comfortable and great sound. That's all I asked for with a headset. But about 9 months later the left ear started crackling and a few days later it went completely dead no sound. I never mis handled them

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Nice!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my hubby he loves it and he is picky :)

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Terrible Headset

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the worse headsets I've ever purchased. Randomly disconnects and refuses to connect to Razer Synapse software if it somehow disconnects so then you have to restart your computer to connect. Even after updating the software for the headset still randomly disconnects. Don't buy this terrible headset.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Razer Kraken Pro Headsets!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very Amazing Gaming Headset not what i expected but expect the unexpected huh? Lol

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Trash

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not buy use them on pc they are trash when you turn them on they never connect I have to take them out pc then put it back in for it to connect range is terrible I have a 1 floor house I make it to the kitchen headset cuts out these are garbage

    No, I would not recommend this to a friend
  • Cons mentioned:
    Software

    Rated 1 out of 5 stars

    Buggy software and poor quality control

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dissapoiting product. Haptic motors died in 3 days. Buggy software keeps disconnecting headset. It's a bit of a pain to get connected again. Volume is inconsistent. Can be used while charging but causes electrical whine in the left ear cup. Will be returning this and getting something else. This feels more like a prototype than an actual finished product with $200

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with this product. I had no issues with it.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Razer Kraken Review

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not work well at all. Had trouble connecting, redid drivers, and razer software, still didn't work. Haptic feedback only worked half the time. Battery life fully charged would only last about 2 hours. Kind of a let down for almost 200 dollars.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Razer Headset

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never had an issue with these. Razer makes great products that work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best gamer headset

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good headset for gamers. Easy to use and charges fast.

    I would recommend this to a friend
  • Pros mentioned:
    Haptic feedback, Sound quality
    Cons mentioned:
    Software, Weight
    Tech Insider Network Member

    Rated 4 out of 5 stars

    Great sound, excellent range

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Kraken V3 Pro headset is pretty dope. There is a lot to like and only a few minor annoyances to deal with...at least from my perspective. I'm using this in wireless mode on a gaming desktop. First, it's simple to use. It comes with a USB dongle that connects the headset to your computer audio. It recognizes it and works even if you don't have the Razer software. However, if you want to control all the fun features, you'll need the software. I don't have a ton to say about the software setup. I have a Razer mouse as well. This headset uses the same software as my mouse. So, as soon as I plugged it in, the software that I already had installed for my mouse, recognized the headset and gave me access to the features. I think its' pretty cool that it automatically adds it to the installed software and doesn't make you go through a separate installer. I will say that it sometimes takes it a minute to recognize the headset once I turn it on. It would be great if it would show up in the software a little more quickly. It's easy to control the lights and sound options. It has different presets like game, movie, etc., that are optimized for certain types of audio. It really does sound great on the presets. There is one thing that I noticed. If you are playing a game, but have a video running in the background, the audio will be optimized for the game, and therefore, the video sound isn't great. I don't expect it to be able to run two different profiles at the same time, it was just noticeable. If you only do one thing at a time it sounds really good. The haptic feedback is really fun to play with. You can set the level to your liking. It really does provide an immersive experience. That said, I found that I can't really use it when I'm trying to play more competitive first person shooters. When you get into a close fight with lots going on, it become overwhelming and disorienting. Maybe others could get used to it, but I find it's most fun in story mode rather than during PVP battle royal type stuff. It's a full ear coverage headset. It seals in the sound really well. It has an active mic, so you can hear what's going on around you and your own voice. I like that the mic detaches for those times I'm just jamming to some tunes. It's large and heavy, but not uncomfortable. Battery time seems good. I didn't do a run down test, but it's never run out me. I just charge it when not in use and it's good to go. The range is great. With my other headset, which is BT rather than USB Dongle, I have to stay fairly close to my computer. With the Razer, I can roam around the house pretty much anywhere I want to go without losing signal. I really do enjoy this headset. I'm giving it 4 stars simply because it's a little bulky and it takes a minute to show up in the software sometimes. Otherwise, it's pretty sweet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ty give me giftcard

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    really really really really really really really really cool headset

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Gaming

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product was better then expected Customer service Excellent

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not worth it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not worth the money tbf. The headphones sound alright but for the money i dont think so

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Headphones best purchase, the set was easy but I wish this headphones did come with Bluetooth.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Kraken Headphones

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great with my other Razer gaming gear. Easy to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pretty awesome!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thing is crazy... Vibrates the heck out of your ears and nothing can get your attention. Seriously... it vibrates... hard

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Headset

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a great headset but my headset started glitching snd turning off when i first got it in the most random times im not sure if i got a faulty headset or not

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and use! Works perfectly for my ps5!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Heads up

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are very good headsets. I will recommend them to anyone to purchase for PS five also work on

    I would recommend this to a friend