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Customer reviews

Rating 4.2 out of 5 stars with 708 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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80%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 31 Showing 601-620 of 708 reviews
  • Rated 5 out of 5 stars

    Head set

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them! Great price. Fit really well. Would buy again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 Stars! Worth Every Penny!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves these! My son is big into gaming and swears by these!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gift idea

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gift idea. It was exactly what the recipient wanted.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Terrible battery life

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Literally the only problem is the battery life, I’m no saint who charges my headphones every chance I get, but bro I feel like it dies everytime I play.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Go wireless

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great wireless headset for both gaming consoles!!!

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Won’t charge/hold charge

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only had them for 2 weeks, then the headset wouldn’t charge. Tried all types of bricks and even my computer. The green light would blink, indicating it’s charging, but after an hour or more of leaving it charging, it still shows low/no battery, and the headset wouldn’t connect or allow you to use it while plugged in.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones just what I wanted to play games.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Its okay

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My teamates complain about feedback. Thats all that I can complain about.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Gaming headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Head set is good. Easy to set up and connect with other gamers.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    A dud

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No matter how many times i re-install synapse, they will NOT stay connected. I don't have the original box so I have not returned. Wish I would have not bough these.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Best headset with the Razer brand.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In terms of sound and build quality, this is Razers best headset to date.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Throw them to the trash. Or give them to a kid

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headphones dont sound good at all. Doesnt even have a option for voice chat volume. Bass is so not bass sounded. One of the most wack headsets I have own. And now I can return them becuase I forgot to take them back for a refund. I tryed them two times and the battery completely died on them .

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort, Haptic feedback, Sound quality
    Tech Insider Network Member

    Rated 4 out of 5 stars

    Headphones with Force Feedback

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    INTRODUCTION This is the 3rd generation of Razer’s Kracken series of headphones and they pulled out all stops when bringing this set to market. Nearly any feature you can think of for a set of gaming headphones, including some you may not have (haptic feedback) have been included. The only notable exception, and a bit of a mystery is, Active Noise Cancellation. Hmmmm. USE The new Razer Krackens can be hooked up to your PC via 1 of 2 methods: USB or via the included Hyperspeed dongle. The Hyperspeed dongle provides a high speed data connection between your PC and the headphones. The Hyperspeed link is much faster and transport much more data than an ordinary Bluetooth connection. The link has been seamless and transparent to me so far. I have experienced no drop outs or static and the speed at which the two (dongle and headphones) talk to each other seems to have eliminated any noticeable lag between the speech on the monitor and what the user hears. A poor connection where the image gets out of sync with the sound is a completely ruins the experience for me. I wish all wireless headphone connections could be as refined and reliable as the Krackens. Razer claims up to 44hrs of playtime with no lighting or haptic feedback and only 11hrs of playtime with both lighting and haptic feedback enabled. Not great, but not horrible either. The new Krackens sport 50mm titanium drivers that are capable of reproducing the entire audible range of human hearing, 20Hz – 20kHz. Big 50mm drivers in the ear cups help to reproduce the lower octave of bass frequencies and add a depth to the headphones that many competitors’ products can’t match. Add to that, the Krackens also support THX 7.1 channel spatial audio. This is a form of psycho acoustic tech that allows 2 stereo drivers to virtually reproduce 7 channels of surround sound. While the believability of the surround sound greatly depends upon the source material, if it is done correctly, it is enveloping and adds a level of immersion ordinary stereo headphones cannot reproduce. As an added bonus, Razer includes this as part of their software, at no additional charge. The real reason for purchasing these headphones though is for the haptic feedback brought to you by Razer’s “Hypersense” technology. The spatial audio and DSP processing work cohesively with your gameplay, music, movies, etc. and applies what amounts to varying levels of vibration to your headset. Simplistically put, think of it as taking the rumble from your PS5 or XBOX controller and putting it in the headphones. Getting shot in a game, running off road during a street race, helicopters buzzing overhead, all get fed through the haptic feedback drivers. It’s pretty cool, similar to Bass Shakers, but in your headphones. The haptic feedback can be quite aggressive and can be downright tiring after a while. Thankfully, Razer includes a simple button to adjust the amount of feedback you want: Low, Med, High, Off. Razer wisely put the ability to control this function with a simple button on the bottom of the ear cup. NEGATIVES I still, to this day, despise the Synapse 3 software. It is unnecessarily resources intensive, but is a necessary evil, if you wish to fully customize and unlock the features of the headphones. The mic is merely average. My friends knew right away something was different compared to me using my old headphones. They thought I sounded softer and not as clear. I have tried to remedy most of these shortcomings through the Synapse software, but have only been semi-successful to this point. To be fair to Razer, I may just need to sit down and do some additional tweaking. But, one thing I really dislike is that the way the user controls the mic. The mic plugs in via a standard 3.5mm jack, but it doesn’t rotate to turn on and off. All my Logitech headphones and even my JBL Quantum X headphones turn the mic off by rotating it up and out of the way. With the Krackens, the user must push the mic mute button located beside the microphone connector on the ear cup. It works, but it is not nearly as intuitive as just flipping the mic up to shut it off. RGB overload. Razer loves putting RGB on stuff. I can’t think of anything they don’t put RGB on. Heck, they even put it on their Zephyr mask. While I won’t knock Razer for putting it on the Krackens, I do think it is unnecessary. Who can really see their headphones while they are being worn? It only draws precious battery power that can be used to increase playback life and/or power the haptic feedback. The reason I won’t knock Razer for it, is because you can easily turn the RGB lighting off in the Synapse software. CONCLUSIONS Haptic feedback takes the Razer Kracken V3 Pro headphones to another level. It can be a lot of fun playing games and watching movies with the feedback. It adds another dimension of immersion and realism. The 50mm titanium drivers sound great and the cushions do a good job at keeping the headphones from getting too hot on your ears while isolating the user from the world around them. There are 3 things I knock the Razer Krackens for: 1. A mediocre sounding microphone 2. The poor design (in my opinion) of turning the mic on and off. 3. Lack of Active Noise Cancellation. I would like to be able to only take one set of headphones with me while traveling, but without ANC, I can't see using these on a plane. These should be on any gamer’s list that is in the market for a good sounding, well-built, quality set of gaming headphones. While they are not perfect, none are, they are good at what they do and Razer included some technology that I really didn’t even think I needed or wanted, until I had it. Recommended.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Headset

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microphone just ok. Wishbit was better quality. Sounds ok.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not impressed for the money

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For as much as I spent on these headphones the volume button on them has all but stopped working. If I don’t have it all the way up I can just hear. However, if I accidentally touch the volume dial while putting them on or taking them off it pretty much goes silent until I turn the dial all the way up again.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Terrible Headset

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Constant disconnects, mic quality poor, battery says its at half but then it shuts off by itself. Terrible headset. Returning for a different option.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Headset

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A wonderful sounding headset by Razer. I'm loving the compatibility between between my PS5 and Switch simply using the included USB dongle.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Great Sound terrible mic

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Audio is great, the mic is complete garbage. It picks up everything from the headset itself and in-game chat. Constant echo and audio feedback. Will be returning

    No, I would not recommend this to a friend
  • Pros mentioned:
    Haptic feedback

    Rated 5 out of 5 stars

    NO COMPLAIN

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best headset I have ever used! Great for playing any game! The haptic feature makes you really feel like you’re in the game!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Constant static in party

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No issues on my end, but have complaints of constant static from party chat friends.

    No, I would not recommend this to a friend