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Customer Ratings & Reviews

$1,111.00

Customer reviews

Rating 4.2 out of 5 stars with 704 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

80%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 704 reviews
  • Pros mentioned:
    Bass

    Rated 5 out of 5 stars

    THE BEST "GAMING" HEADPHONES!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these! Did I know I needed wireless headphones as a pc gamer at a desk? NO, but I will NEVER go back! I love the cinematic sound! I have a 7.4.4 ATMOS & DTSX surround sound system in my living room! It is amazing but I can't always listen to it while night gaming or playing online games. So sometimes I have to be in the office with the lights off huddled over my gaming monitor and OMG! These give such a close experience to my house-shaking 14' SVS subwoofers that I have. How? There is something about the rumble that tricks your brain into thinking something is larger/more bass than it truly has. I am not joking my wife even loves these headphones to the point the $300 + studio headphones I got her she picks these over those. Is the sound more accurate on the studio headphones? Yes duh. But something is missing when you don't have bass you can feel. In other words, these will not disappoint the only way to make these better is as follows. Fun tip! if you go to synapse and select (mic monitoring) it actually opens up the soundstage on these giving a more "open back headphone" feel to them, 90% of the time that is how I use these, Give it a try! 1. Studio quality drivers. 2. More module control vs the 3 presets with the feedback That is it. Get these headphones TRUST ME!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Lots of mic problems, nearly unusable

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not buy! I currently use the wired version of this headset with my PC, and I love it! Can’t say enough great things about it. However, I purchased this headset for my fiancé, and it was incredibly disappointing. The audio sounds great from the headphones, but that’s where the good news ends. The mic sounds absolutely awful unless you use the 3.5mm jack, which kinda defeats the purpose of it being a Bluetooth headset imo. Once you plug in the 3.5mm jack, the quality of the mic is actually good but the audio from the headphones bleeds to the point where everyone else in chat can hear everything twice. Problems persist with hyper sense on or off Maybe it’s defective, maybe it’s a ps5 thing, idk. Other reviews have said the same problems with all platforms so maybe this product is just a dud. TL;DR Razer is good, but not these, just trust me

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Seems good

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works like it should. Seems durable enough even though the arms are plastic. Sound is good as well

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    For gaming

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my son to game with. There sound is clear and it is comfortable around the ears. It is pricey, however it’s worth it for comfort and the mouse canceling.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 3 out of 5 stars

    Sounds great but the mic is terrible.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The bass and sound is amazing for shooters and watching movies, however the microphone is terrible. Good luck getting your friends to hear you on discord or in game chat. It just wasn’t good. Words become choppy to friends when talking.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing sound quality and comfort, the bass surprised me with how good it was. I have and will continue to recommend this headset.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    Great headphones, great design!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds so good, super easy to use and great for both gaming and listening. If you're looking for bass heavy headphones, these are for you. ..and they look super cool!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Weight

    Rated 4 out of 5 stars

    Headset

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound from this headset! One small issue i find is that it is pretty heavy. Still impressed with overall quality though!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Best headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These things are beast you hear EVERYTHING…..it has a feature that the speakers vibrate when you move and the footsteps where you can hear the enemy coming from any possible direction….What i want to say i don’t think the battery is the best though but have it plugged in while gaming….it pretty nice. I rate these better than A50’s

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great gaming headset

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality software is great easy to use used them almost everyday for over a year now and haven’t had any issues

    I would recommend this to a friend
  • Pros mentioned:
    Comfort
    Cons mentioned:
    Weight

    Rated 5 out of 5 stars

    Loud bass, turn down sub in windows

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The haptic feedback is a bit gimmicky. Although for certain movies and games it does bring out the so called immersion. Thx spatial is nice when it works. Synapse never had a problem but than I added a wireless keyboard and headset and now every third sit down I have to replug the dongle. Comfy, loud, not hefty but not light, better than the thresher and kraken v2

    I would recommend this to a friend
  • Pros mentioned:
    Haptic feedback, Sound quality

    Rated 4 out of 5 stars

    Synapse buggy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headset is great, software not so much. Sometimes synapse won't see them, but they still work fine. The sound and haptics are very good though.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality
    Best Buy Employee

    Rated 3 out of 5 stars

    Mehhhh

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] The comfortability after a couple of minutes started to hurt my husbands head. As gamers we play for a few hours so comfortability is a must! Sound quality wasn't all there either. They have decent bass but microphone quality is better on the Black Shark V2.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Great sound and haptic feedback is cool

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like everything about razer kraken, it fits my big head well like rhe nari essential did, only downside is battery life goes quick when haptic turned on

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 2 out of 5 stars

    Nice sound, the rumble is ok not mindblowing

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had it for 2 weeks and returned it because of an issue with the volume wheel (audio on right side would cut in and out on lower volume adjustments) The surround sound is very clear and I was able to pinpoint steps better than any turtle beach headset. The rumble is ok but it's not life changing like I've seen other reviewers say it is. It's nice when it works (btw you need 2 firmware updates via a PC to get it working correctly) but when used on Xbox or any device not using the dongle the rumble doesn't adjust to the left or right ear it's just one default rumble. It's nice to have but it added nothing to knowing where my opponent was at nor did it add anything to watching movies or music since any loud sound will make it rumble. The rumble also felt uneven, the right side felt stronger even when tested with the same direction the sound was coming from. I had no use for the led so left it off and got a good 10 hours from it without having to charge. Very comfortable headset and light to wear all day and the durable metal connecting the earcups is an awesome addition I wish more companies would use In the end though I didn't feel it was worth 200 since the rumble wasn't consistent enough for me to enjoy nor was the volume wheel where I constantly had to adjust volume via my Xbox or PS5

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son totally loves the sound, and the option to use his own mic as this has a removable microphone. He uses a standalone Razor which has great voice input for clear sound when gaming with friends. This headset is perfect as he loves the functionality and versatility to use across multiple devices, though he mostly uses it on PC. Highly recommend, it’s been months and he still loves it!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Excellent Razer headset for my deaf ear!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, I really love it they way it sounds and they way it feel on the ears. I'm deaf from my left ear and this headset helps me a lot while I'm playin. I truly recommend this headset Razer always doing a great job!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    I like

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like these headphones been a razer customer for a few years great quality the app doesn’t read it all the time but can correct that with turning off headset removing Bluetooth usb inserting again and turning headset back on

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Very Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The earphone is fantastic. The sound effect is unreal and I use it to play Valorant and I could hear excactly everything and give prior info to my friends. Highly recommended!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Solid sound, quality built

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for use on PS5. Very happy over all. Pros and Cons.. Pros: - Solid bang for your buck. - Hypersense is awesome.. a little intense for COD or the like. - Comfortable and quality build. - Adjustable head band is solid. - Mic is crisp. Cons: - No Mac support for Synapse 3.0. Big miss here.

    I would recommend this to a friend