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Customer Ratings & Reviews

Your price for this item is $79.99

Customer reviews

Rating 4.5 out of 5 stars with 2701 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers value the Kraken Wired Gaming Headset's superior sound quality and comfortable fit, with many also praising its clear microphone and affordable price. Positive feedback frequently highlights the headset's comfortable design and ability to accommodate larger heads. While some users noted the headset's weight and slightly lower volume, the overwhelmingly positive reviews focus on the audio performance and overall value.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 103 Showing 2,041-2,060 of 2,700 reviews
  • Rated 5 out of 5 stars

    Spicy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Has its own surround sound app thing (not needed but it's there if wanted). Comes with holographic stickers that are pretty neat. Fancy heckin box. Worth it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Not dissapointed!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Out of the box, they'll hook up to just about any console or P.c that takes an audio input. Over-ear design heats your head up a bit but if that matters, it's best to stick to some earbuds.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Watch your back amazon!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No complaints at all, was kept in the loop with tracking and arrived when advertised. Cant ask for anymore and will not hesitate to have anything shipped from best buy in the future

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great gift!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gave this to my loved one and they loved it very much! Haven't noticed any issues yet but still good for the price. The only con is the microphone, it does its job good but not the best sounding.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good ?

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like these because of the design and all but not to mention I accidentally dropped them and my mic broke . So I had to hot glue them :3 over all great quality and noise canceling:)

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    It’s Pink

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price, I think HyperX has better offerings… but those don’t come in Pink sooo :P on the upside, my wife is happy with them. I’m sure it has nothing to do with the color xD

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my Pink Razor headphones! They look awesome during streaming and look perfect on my pink razor headphone stand!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Christmas Ever!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for our boys and they love them! Best Christmas Ever! is what we heard. Great headsets for gaming and chatting.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Headband broke after about 7 months of use

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this headset in May 2020 and it broke in Dec 2020. The headband is made of plastic and it slowly started to crack and eventually broke. My headset is under warranty, but they said that it wasn't covered because it was my fault it broke. I guess my head is too big. I was happy with the headset while it worked, but don't expect much from the warranty. As it stands, the durability of these headphones is low, especially compared to my Bose QC35's that I've had for several years and shows no signs of fatigue the way this headset did.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Nice product!!!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought 2 pairs of these for my girls. They love them because they can use them on their xbox's, tablets, and Iphones. Good product!!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Like rubbing icy hot on your ears

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the aesthetics and build quality, but I could not handle more then a few minutes of the terrible ear cooling concept (let alone imagining the toxic chemicals that is was likely made of)... Its best described as slathering your ears in a bottle of icy hot. If that sounds terrible; it is. I was surprised that the sound quality appeared flat and less dynamic then the cheaper Hyper X cloud I was considering replacing with these. No thanks. Back to the old set.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Razer Kraken great gaming headset

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent gaming headset for the money. Buying it for my son for Christmas. Got this great product with help from your great people!!!! Outstanding product with great features!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Overpriced but cute

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the color the only small thing I dislike is the volume knob is kinda weird to use but it’s a minor detail.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great starter head set

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great starter headset for X box. I would not get this if you are a PC gamer. Not enough adjustable settings and the sound quality is not amazing. Still a great headset for the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    headphones for xbox or PC

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    recipients like these but say the old turtle beaches were so much better for comfort and sound,,even have the CloudX which ppl say sound best..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great quality

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality! My daughter had 3 wireless prior to this wired one. The other the mic stopped working. She has had any problems with this one and she uses it often.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Value

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality for the price. My pair has been dropped tons of times, cord was ran over by the robot vacuum a few times, still work perfect!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not durable but good quality mic

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The aux broke pretty easily and now i have to return it.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    DO NOT BUY!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this headset May 8th. I didn’t try them out right away, I waited a few days. The sound is amazing, the mic is trash. The mic doesn’t pick up on my voice and cuts me off mid sentence. I downloaded the software that came with it, I’ve done all the trouble shooting in order to fix the issue and from the looks of it, I’m not the only one who has this issue. I use these for pc gaming & my virtual class. I have to use my laptops microphone in order for anyone to make out what I’m saying. The flaws are not worth the money. Regardless of how well the sound is, i paid for a headset with mic capabilities, not a plain headset, I have actual JBL headphones for that. If my bf wouldn’t have thrown away the packaging without my knowledge, I would be returning them. I’m seriously so disappointed & upset because I was so exited about these headphones.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 3 out of 5 stars

    RazorHeadphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have some issues with people hearing me from time to time, otherwise they are pretty comfortable.

    No, I would not recommend this to a friend