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Customer Ratings & Reviews

Your price for this item is $79.99

Customer reviews

Rating 4.5 out of 5 stars with 2701 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers value the Kraken Wired Gaming Headset's superior sound quality and comfortable fit, with many also praising its clear microphone and affordable price. Positive feedback frequently highlights the headset's comfortable design and ability to accommodate larger heads. While some users noted the headset's weight and slightly lower volume, the overwhelmingly positive reviews focus on the audio performance and overall value.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 107 Showing 2,121-2,140 of 2,700 reviews
  • Rated 4 out of 5 stars

    Razer headset

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headphones are comfortable but they have a slight base issue. If your turn your mic up all the way it makes everything echo

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Kraken your ear-drums....get it

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The wife loves these. So fellas, impress your lady friend with these. For her, not you, then she’s just your “friend” at that point.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great headset for Console

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall this is a great headset for console, simple control, and works. For the price it is great.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Below average high range audio.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product itself is fine as is, compatible with phones, Xbox, PlayStation, and PC. The biggest issue is if you're on PC the splitter provided for both the headphone/mic Jack is wack. The audio input is good for the price, no big complaints there but the audio output is depended with bass, little to no treble when the splitter is used which is an annoyance.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Meh.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very underwhelmed with this headset. It is obviously super cute and I love the retractable mic. other than that, not really any better than my back-up $12 headset from dollar general. I thought there was an app included to adjust sound settings, but it is apparently only for PC users? The sounds in my game are pretty straight forward, there are no isolated sounds, which would be very useful in a gaming headset.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great design, but comfort level and mic 6/10

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not buy if you want a comfortable fit and quality mic. Overall it’s cute and I only bought it because it was pink.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Transaction

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound quality and shipping was free and fast. Bestbuy is my go to Store for electronics

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Above avg sound, superb comfort

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gift to my gf the matte pink is great and the new gell pads keep her ears cool longer. Get them when they on sale otherwise they are better options

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Comfort

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love using these headset and they are a great help when it comes to having glasses and comfort that does not irritate my ears

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible quality, not worth the price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I made an account just to say how bad this headset it. At first it was little things, not setting up as a audio driver properly, mic quality being absolute s##t, sometimes they don't work. But now I have to untangle them everyday. This time the threaded wire ripped and now the cord is showing. I got these 6 months ago. 70-80 dollars should last ATLEAST 2 years. I am NEVER buying from this company again.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent set of headsets. With the included downloadable software they have made a huge difference in gameplay.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter liked them for home use and school.she uses them on her laptop all the time and facetimes

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    yes

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband says they work great for his gaming on both pc and ps4. They cute out a lot of background sounds

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works ok. The left side is crackling need to exchange it.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    if you like pink

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's pretty good. Cute if you like pink Mic could be better Wired is a little buzzkill Headfoam is good cushion

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Mic doesn't work

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't do enough research before I bought these. They are amazing headphones, but the mic doesn't work. Not on my Xbox, not on my iPad, nothing. Upon further research, this is common with this product. I love how they look, feel, and sound. Very disappointed the mic doesn't work.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Slips a little for me.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the way the ear cups feel and the mic sound decent but when I wear it it kind of feels like it’s slipping forward.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headset

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks nice haven’t opened it. Purchased as a gift for Christmas.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I buy 2 in a time , one white one pink, kids love them so much , u really get what u paid even better, great product!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product. Compatible with xbox which is a huge plus. Only brand of head phone ill ever buy again

    I would recommend this to a friend