Memorial Day SaleEnds 5/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

No content
  • Angle. Razer - Kraken Wired 7.1 Surround Sound Gaming Headset for PC, PS4, PS5, Switch, Xbox One, Series X|S - Mercury White.
  • Alt View 11. Razer - Kraken Wired 7.1 Surround Sound Gaming Headset for PC, PS4, PS5, Switch, Xbox One, Series X|S - Mercury White.
  • Alt View 13. Razer - Kraken Wired 7.1 Surround Sound Gaming Headset for PC, PS4, PS5, Switch, Xbox One, Series X|S - Mercury White.
  • Kraken Product Overview video 0 minutes 35 seconds

Razer - Kraken Wired 7.1 Surround Sound Gaming Headset for PC, PS4, PS5, Switch, Xbox One, Series X|S - Mercury White

Model:
RZ04-02830400-R3M1
SKU:
6367755
Highly rated by customers for:
Loading...

Customer reviews

Rating 4.5 out of 5 stars with 2701 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers value the Kraken Wired Gaming Headset's superior sound quality and comfortable fit, with many also praising its clear microphone and affordable price. Positive feedback frequently highlights the headset's comfortable design and ability to accommodate larger heads. While some users noted the headset's weight and slightly lower volume, the overwhelmingly positive reviews focus on the audio performance and overall value.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 109 Showing 2,161-2,180 of 2,700 reviews

  • Awesome

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best for the money. My kid loved them and uses them all the time for gaming with friends.

    This review is from Razer - Kraken Wired Gaming Headset for PC, PS5, PS4, Switch, Xbox X|S and Xbox One - Black

    I would recommend this to a friend

  • Works

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This one seems to work better than the A10. Chose this one after A 10 stopped working.

    This review is from Razer - Kraken Wired Gaming Headset for PC, PS5, PS4, Switch, Xbox X|S and Xbox One - Black

    I would recommend this to a friend

  • Buy this Headset!!

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these, great value. Use with my PC and Xbox. Works with anything with a 3.5mm connection.

    This review is from Razer - Kraken Wired Gaming Headset for PC, PS5, PS4, Switch, Xbox X|S and Xbox One - Black

    I would recommend this to a friend

  • Loved!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My grandson loved these. It even came with tips to help you achieve a better gaming experience!

    This review is from Razer - Kraken Wired Gaming Headset for PC, PS5, PS4, Switch, Xbox X|S and Xbox One - Black

    I would recommend this to a friend

  • Good

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well and is suitable, the extended cord is also helpful and is easy to use.

    I would recommend this to a friend

  • Pink is my favorite color

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter gives them 5 stars. They are comfortable, work really well, and she couldn't be happier!

    This review is from Razer - Kraken Wired Gaming Headset for PC, PS5, PS4, Switch, Xbox X|S and Xbox One - Quartz Pink

    I would recommend this to a friend

  • Great Headphones - says my kid

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Product. Genuine. Kids love it. Happy to by at Bestbuy Retail knowing it is genuine.

    This review is from Razer - Kraken Wired Gaming Headset for PC, PS5, PS4, Switch, Xbox X|S and Xbox One - Quartz Pink

    I would recommend this to a friend

  • Wifey loves them

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got these for the wifey and she loves them. Can't hear a dang thing when she has them on.

    This review is from Razer - Kraken Wired Gaming Headset for PC, PS5, PS4, Switch, Xbox X|S and Xbox One - Quartz Pink

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    YEPP

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice, prefer cat ones but good enough for switch and laptop. Nice

    This review is from Razer - Kraken Wired Gaming Headset for PC, PS5, PS4, Switch, Xbox X|S and Xbox One - Quartz Pink

    I would recommend this to a friend

  • Great

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these on sale and they’re great. 3.5mm headphone jack. Soft ear cups. Long cord. Very happy.

    This review is from Razer - Kraken Wired Gaming Headset for PC, PS5, PS4, Switch, Xbox X|S and Xbox One - Quartz Pink

    I would recommend this to a friend

  • Great

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these on sale and they’re great. 3.5mm headphone jack. Soft ear cups. Long cord. Very happy.

    This review is from Razer - Kraken Wired Gaming Headset for PC, PS5, PS4, Switch, Xbox X|S and Xbox One - Black

    I would recommend this to a friend

  • Budget value for budget headset

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s ok considering it’s on the lower end for a gaming headset.

    This review is from Razer - Kraken Wired Gaming Headset for PC, PS5, PS4, Switch, Xbox X|S and Xbox One - Black

    I would recommend this to a friend

  • Good

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headset, the only issue is the headband started cracking after a few months of use.

    This review is from Razer - Kraken Wired Gaming Headset for PC, PS5, PS4, Switch, Xbox X|S and Xbox One - Black

    I would recommend this to a friend

  • Great product

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. My wife loves them. She feels so immersed when playing Call of Duty.

    This review is from Razer - Kraken Wired Gaming Headset for PC, PS5, PS4, Switch, Xbox X|S and Xbox One - Quartz Pink

    I would recommend this to a friend

  • Good but cheap feeling mic piece

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very happy with it but the mic piece feels weird and doesn’t seem to be made well but over all good

    This review is from Razer - Kraken Wired Gaming Headset for PC, PS5, PS4, Switch, Xbox X|S and Xbox One - Black

    I would recommend this to a friend

  • Headphones

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these headphones,they work great and are easy to use,would definitely recommend

    This review is from Razer - Kraken Wired Gaming Headset for PC, PS5, PS4, Switch, Xbox X|S and Xbox One - Black

    I would recommend this to a friend

  • Nice headphones

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Daughter bought these for use while gaming with her friends on PC. She likes them.

    This review is from Razer - Kraken Wired Gaming Headset for PC, PS5, PS4, Switch, Xbox X|S and Xbox One - Black

    I would recommend this to a friend

  • Great for my daughter virtual classes

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a few kids and it can get quite noisy. So my daughter thanked me a lot for this. It helps a lot.

    This review is from Razer - Kraken Wired Gaming Headset for PC, PS5, PS4, Switch, Xbox X|S and Xbox One - Black

    I would recommend this to a friend

  • Good for Online Gaming

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works wonderfully, great for online play with friends. Only thing is that the sides do not light up

    This review is from Razer - Kraken Wired Gaming Headset for PC, PS5, PS4, Switch, Xbox X|S and Xbox One - Quartz Pink

    I would recommend this to a friend

  • Perfect mid priced gaming headphones.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice over ear and comfortable headphones. Great sound and mic quality. Quite durable for headphones as well.

    This review is from Razer - Kraken Wired Gaming Headset for PC, PS5, PS4, Switch, Xbox X|S and Xbox One - Black

    I would recommend this to a friend
Page 109, Showing 2,161-2,180 of 2,700 reviews
Sign in or Create Account

Get the latest deals and more.

Best Buy appLearn more
Share on YouTubeShare on InstagramShare on TikTokShare on FacebookShare on PinterestShare on X
Best Buy Canada
AccessibilityTerms & ConditionsPrivacyInterest-Based AdsState Privacy RightsHealth Data PrivacyDo Not Sell/Share My Personal InformationLimit Use of My Sensitive Personal InformationTargeted Advertising Opt OutCA Supply Chain Transparency Act
In-store pricing may vary. Prices and offers are subject to change. © 2026 Best Buy. All rights reserved. BEST BUY, the BEST BUY logo, the tag design, and MY BEST BUY are trademarks of Best Buy and its affiliated companies.