Memorial Day SaleEnds 5/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

No content
  • Angle. Razer - Kraken Wired 7.1 Surround Sound Gaming Headset for PC, PS4, PS5, Switch, Xbox One, Series X|S - Mercury White.
  • Alt View 11. Razer - Kraken Wired 7.1 Surround Sound Gaming Headset for PC, PS4, PS5, Switch, Xbox One, Series X|S - Mercury White.
  • Alt View 13. Razer - Kraken Wired 7.1 Surround Sound Gaming Headset for PC, PS4, PS5, Switch, Xbox One, Series X|S - Mercury White.
  • Kraken Product Overview video 0 minutes 35 seconds

Razer - Kraken Wired 7.1 Surround Sound Gaming Headset for PC, PS4, PS5, Switch, Xbox One, Series X|S - Mercury White

Model:
RZ04-02830400-R3M1
SKU:
6367755
Highly rated by customers for:
Loading...

Customer reviews

Rating 4.5 out of 5 stars with 2701 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers value the Kraken Wired Gaming Headset's superior sound quality and comfortable fit, with many also praising its clear microphone and affordable price. Positive feedback frequently highlights the headset's comfortable design and ability to accommodate larger heads. While some users noted the headset's weight and slightly lower volume, the overwhelmingly positive reviews focus on the audio performance and overall value.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 110 Showing 2,181-2,200 of 2,700 reviews
  • Pros mentioned:
    Comfort

    Nice

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headset is comfortable but it didn't really last a long time.

    This review is from Razer - Kraken Wired Gaming Headset for PC, PS5, PS4, Switch, Xbox X|S and Xbox One - Black

    I would recommend this to a friend

  • Good

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent entry-level headphones it is lightweight which is great for long gaming sessions

    This review is from Razer - Kraken Wired Gaming Headset for PC, PS5, PS4, Switch, Xbox X|S and Xbox One - Black

    I would recommend this to a friend

  • Must have for gamers

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got these as a gift for my GF and she LOVED them and uses them a lot when she plays fortnite!

    This review is from Razer - Kraken Wired Gaming Headset for PC, PS5, PS4, Switch, Xbox X|S and Xbox One - Quartz Pink

    I would recommend this to a friend

  • YASS HEADSET!!!!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything about these are amazing, honestly there’s nothing wrong with it!!

    This review is from Razer - Kraken Wired Gaming Headset for PC, PS5, PS4, Switch, Xbox X|S and Xbox One - Quartz Pink

    I would recommend this to a friend

  • Great Gaming Headset

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buy these Gaming Headset so that my son can use it for school and games. They work just perfectly.

    This review is from Razer - Kraken Wired Gaming Headset for PC, PS5, PS4, Switch, Xbox X|S and Xbox One - Black

    I would recommend this to a friend

  • Great Headphones

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these as a gift. Have nothing but great feedback about them. I would recommend.

    This review is from Razer - Kraken Wired Gaming Headset for PC, PS5, PS4, Switch, Xbox X|S and Xbox One - Black

    I would recommend this to a friend

  • Great

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these. Been using them for a long time they work great.

    This review is from Razer - Kraken Wired Gaming Headset for PC, PS5, PS4, Switch, Xbox X|S and Xbox One - Black

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Solid Headphones

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much quieter and not as impactful as the original Krakens, but they're servicable.

    I would recommend this to a friend

  • Worked for a year then quit

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Crapped out about 1 year. We’re great while they worked.

    This review is from Razer - Kraken Wired Gaming Headset for PC, PS5, PS4, Switch, Xbox X|S and Xbox One - Black

    No, I would not recommend this to a friend

  • Headset

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work great. I have had to replace one time but because my dog got them and chewed them

    This review is from Razer - Kraken Wired Gaming Headset for PC, PS5, PS4, Switch, Xbox X|S and Xbox One - Quartz Pink

    I would recommend this to a friend

  • great gaming headset

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    if you plan to use with switch and your tv you will need extra adapter that has connection for audio and mic.

    This review is from Razer - Kraken Wired Gaming Headset for PC, PS5, PS4, Switch, Xbox X|S and Xbox One - Quartz Pink

    I would recommend this to a friend

  • Good quality headset

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Grandson goes through headsets quickly. This one lasted well and still works-good quality

    This review is from Razer - Kraken Wired Gaming Headset for PC, PS5, PS4, Switch, Xbox X|S and Xbox One - Black

    I would recommend this to a friend

  • Decent sound, not so good mic

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality of the mic was not the greatest. Volume turned all the way up and voice could barely be heard

    This review is from Razer - Kraken Wired Gaming Headset for PC, PS5, PS4, Switch, Xbox X|S and Xbox One - Quartz Pink

    No, I would not recommend this to a friend

  • Great

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Aaaaaaaaaaaaaaaaaa!aaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa. kids love it

    This review is from Razer - Kraken Wired Gaming Headset for PC, PS5, PS4, Switch, Xbox X|S and Xbox One - Quartz Pink

    I would recommend this to a friend

  • Razors Edge

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife loves them!! She’s just getting into streaming and these have worked wonders for her

    This review is from Razer - Kraken Wired Gaming Headset for PC, PS5, PS4, Switch, Xbox X|S and Xbox One - Quartz Pink

    I would recommend this to a friend

  • My son likes them, a bit of static at first.

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son was very happy for the new headphones.. there was some static to begin with, he has not mentioned it sence.

    This review is from Razer - Kraken Wired Gaming Headset for PC, PS5, PS4, Switch, Xbox X|S and Xbox One - Black

    I would recommend this to a friend

  • Gaming pc

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a gaming PC for my son and he loves it! He says it is easy to use and it is fast!

    This review is from Razer - Kraken Wired Gaming Headset for PC, PS5, PS4, Switch, Xbox X|S and Xbox One - Black

    I would recommend this to a friend

  • Great sound quality and easy to use

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headset is both cute and functional. I love that it is easy to use with both my Xbox and my laptop.

    This review is from Razer - Kraken Wired Gaming Headset for PC, PS5, PS4, Switch, Xbox X|S and Xbox One - Quartz Pink

    I would recommend this to a friend

  • Nice headphones.

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    purchased as a gift for my wife. She really likes the head phones. Quality is ok.

    This review is from Razer - Kraken Wired Gaming Headset for PC, PS5, PS4, Switch, Xbox X|S and Xbox One - Quartz Pink

    I would recommend this to a friend

  • Head

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good item would recomend to anyone. Good value and reliability. Works like a charm.

    This review is from Razer - Kraken Wired Gaming Headset for PC, PS5, PS4, Switch, Xbox X|S and Xbox One - Quartz Pink

    I would recommend this to a friend
Page 110, Showing 2,181-2,200 of 2,700 reviews
Sign in or Create Account

Get the latest deals and more.

Best Buy appLearn more
Share on YouTubeShare on InstagramShare on TikTokShare on FacebookShare on PinterestShare on X
Best Buy Canada
AccessibilityTerms & ConditionsPrivacyInterest-Based AdsState Privacy RightsHealth Data PrivacyDo Not Sell/Share My Personal InformationLimit Use of My Sensitive Personal InformationTargeted Advertising Opt OutCA Supply Chain Transparency Act
In-store pricing may vary. Prices and offers are subject to change. © 2026 Best Buy. All rights reserved. BEST BUY, the BEST BUY logo, the tag design, and MY BEST BUY are trademarks of Best Buy and its affiliated companies.