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Customer Ratings & Reviews

Your price for this item is $79.99

Customer reviews

Rating 4.5 out of 5 stars with 2702 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers value the Kraken Wired Gaming Headset's superior sound quality and comfortable fit, with many also praising its clear microphone and affordable price. Positive feedback frequently highlights the headset's comfortable design and ability to accommodate larger heads. While some users noted the headset's weight and slightly lower volume, the overwhelmingly positive reviews focus on the audio performance and overall value.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 125 Showing 2,481-2,500 of 2,701 reviews
  • Rated 3 out of 5 stars

    Inferior to Hyper X

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I previously had a Hyper X headset and the difference in quality and design is crazy. This head set feels much cheaper and does not fit as comfortably.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Sounds good but had mic echo

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son made me return the headphones due to mic echo but he did say the sound quality was very good.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good for beginners

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My brother used this for his Playstation but he did upgrade to the Playstation Gold Headset and I use the Steelseries Artics 5 and I recommend to save up for a better set of headphones.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m having an issue while online gaming where my friends say it sounds like I’m very far away from my mic even though it’s already uncomfortably close to my mouth. The mic monitoring option also barely works, so I can’t hear myself that well to reduce the volume I speak while playing. And what is this “cooling feature” they tote that lasts about 5 seconds? My much cheaper turtle beach set, that I was hoping to replace, are now still my go to gaming set as both thing items I mentioned above are not an issue. Not worth the price.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    No adjustments.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are NOT the best for Xbox one. The sound has too much bass, which you can’t adjust on an Xbox one. And other people are slightly muffled.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Noise cancel for real

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This newer version of the headphones I was not a fan. They broke within 2 weeks. And I didn’t want to take the chance and buy again.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t buy

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Breaks almost all the time it’s a joke how badly they are built

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Mic is not good

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this to replace my Logitec G432, hoping for an upgrade, but it was a downgrade. The overall quality was a little better but the mic was not good at all.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Seems broken already

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this headset and although it is a great headset, it automatically had issues. I need to unplug it and plug it back into my controller a lot because there is a lot of sound feedback and it is almost like I received the headset broken. The connection seems very faulty and I should not need to unplug a headset connection due to sound feedback/static this early into buying it.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Ok.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They don't feel the greatest on the ears / head for long periods of time. Improvements need to be made. Work for short periods of time though.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Cute, but there are better headphones.

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They're very cute, but the left speaker shorted out within a month of purchase. Shame the quality is so low, considering the price point.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Fell apart

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fell apart after a few months of use. Not worth the money.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    They are ok

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very Cute but can’t hear out of one of the ears and hurts my ears after an hour of wearing them.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    I liked the headphones but had issues with the mic

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphones were great, the mic was having issues with background noise.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Kraken

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headset microphone broke really quickly. It started crackling after the first couple days of normal use.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Ok head set

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound was ok and for me very uncomfortable and I returned them for the barracuda x wireless headset

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Just ok

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice headsets and sounds is ok, we had problems connecting them to the ps4 controller, unfortunately had to return them.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It is ok.

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is hit or miss. I had to return the first one because the sound had static. The second one was fine.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    This average headset

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mic is decent the comfort is decent and the durability is alright is just another average headset

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good and bad

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son likes them, but they are not very durable. We have swapped them out a few times due to them breaking.

    I would recommend this to a friend