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Customer Ratings & Reviews

Your price for this item is $79.99

Customer reviews

Rating 4.5 out of 5 stars with 2702 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers value the Kraken Wired Gaming Headset's superior sound quality and comfortable fit, with many also praising its clear microphone and affordable price. Positive feedback frequently highlights the headset's comfortable design and ability to accommodate larger heads. While some users noted the headset's weight and slightly lower volume, the overwhelmingly positive reviews focus on the audio performance and overall value.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 127 Showing 2,521-2,540 of 2,701 reviews
  • Rated 2 out of 5 stars

    These are okay

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These were a little expensive considering they lasted about 3 months before the audio started messing up. Haven’t been able to connect it to my computer and hear through the headset so had to get rid of them. But they were super cute and the paint on them were intact

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Wouldn’t recommend

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wouldn’t recommend. I’ve heard complaints from ppl saying they can barely hear me when I speak into the mic. Got them because they were supposed to be light and recommended for glasses but they are uncomfortable and have caused me quite a few headaches.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Razor

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality was terrible, and the mic was just as bad.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    The mic doesn't work for win 10

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tried lots of ways to setup, and plugged in front and back of my desktop, but it still doesn't work. I'm not sure whether the mic is broken originally or the setup needs more works. Not sure whether can still return. Really not happy for this experience with razer.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Microphone stopped

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An ok device. Microphone is not the best after a week.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not too bad

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound isn’t great but it’s not bad for beginners

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Meh

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headset was okay, felt sort of cheaply made. The biggest issue is it echoed horribly, we tweaked every setting we could think of but could still hear what the person using the headphones was doing if you were in a call with them.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Would not recommend this headset.

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this headset to replace my old one which was the same headset. I replaced it because the old one just had some wear n tear so I felt I needed a new one. I ordered this one and within a few months I encountered a few problems. Those being that the audio dial/scroll broke easily and now infinitely scrolls and sometimes I can only hear in the left ear cup. I have to fix it quite frequently by fidgeting with the audio dial. Would not recommend this headset because the quality is poor and the wires/cables often tangle up and cannot be undone.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Disappointed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for boyfriend to play his Playstation. Sounds like he is far away. Tried to adjust it, but it never changed. We ended buying new ones. They were comfy the mic just wasn't worth it.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Mrs. Beasley

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If the diameter of your head is 25", don't buy these, after 2 hours they become very uncomfortable. Otherwise, they are excellent

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    terrible.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After about a month of use all I hear is static on my headphones. Out of nowhere all I hear is static. Really annoying that I can’t even play without the headphones messing up.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Right ear went out 3 weeks in.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My second razer headset where the sound has went out on one side of the headset. First kitty one, right ear went out within 4 months, this headset went out within 3 weeks. Really sucks. I have a keyboard, mouse, headphone stand that have all been great. Headsets keep breaking and are very low quality. Never paid this much $ for something to break so quickly over and over again.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Look for other headsets instead

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cute headset but very uncomfortable to wear. My head starts hurting minutes after I put it on. Mic and sound quality is decent.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Mic

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the mic was making a buzzing noise, i really wouldn’t recommend this mic there’s way better options.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    the mic is not working

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have to return this headset. I do not know if it was a brand new or open box item but the microphone doesn't work. If the stereo cable is removed and hook up headset to a lop top which has only one port everything is ok. As soon as the stereo cable is connected in order to use the headset to a desktop with 2 ports the microphone stops working. Probably is something wrong with a mic cable.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not happy with quality , returned.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These feel ok but I just do not like the quality. The sound is too low and does not have a great sound. Returned these for another pair.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Save your money

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not gaming worthy at all.as nice as it is to have 7.1 sound you can save your dollars a bit more and get a better headset easier to set up.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not Made To Last

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased as a birthday gift for my daughter in November 2021. Fast forward to June 2022 and there is no sound in the right side ear piece. No damage to cord or any wiring, everything is still in excellent condition. Primarily used just for music while connected to an iPad. These are way too pricey of a headset to not last barely six months.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Does not work Ipad Gen 5

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not work with the google c port or the Apple C port converter for my gen 5 IPAD. Had to return.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Worked great at first

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked great at first. After a few months the mic cuts out. The ear pads fall off all the time and it has connectivity issues into the Xbox elite controller. Bought two pairs and both are the same. Hoped they’d last a little longer

    No, I would not recommend this to a friend