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Customer Ratings & Reviews

Your price for this item is $79.99

Customer reviews

Rating 4.5 out of 5 stars with 2702 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers value the Kraken Wired Gaming Headset's superior sound quality and comfortable fit, with many also praising its clear microphone and affordable price. Positive feedback frequently highlights the headset's comfortable design and ability to accommodate larger heads. While some users noted the headset's weight and slightly lower volume, the overwhelmingly positive reviews focus on the audio performance and overall value.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 128 Showing 2,541-2,560 of 2,701 reviews
  • Rated 1 out of 5 stars

    Probably great if it worked with his PC.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    About this headset for my son and it will not work with his gaming PC, it seems like it some type of driver issue or something. This is the PC that he was trying to use it on.CyberPowerPC - Gamer Xtreme Gaming Desktop- Intel Core i5-11600KF – 16GB Memory - NVIDIA GeForce RTX 3060 - 500GB SSD - White

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    PINK RAZER KRAKEN

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was so excited to try these ! Delivery was pretty quick. But when I got them, I didn't realize how BAD the mic was. Until finally someone online told me they could only hear me for about 2 seconds, then it cuts out. Waits maybe 10-15 sec then turns on & does it again. How lame!

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Meh

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a big fan. For the price, I’d probably gift them to a young teenage gamer that’s just starting off.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Awful product.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Going to make this simple. My headset was not defective, this has horrible audio quality compared to Logitech, hyperx, or Plantronics. People can barely hear me in the mic and everything is flat, not dynamic at all. Not even surround sound. But hey they're comfy.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort, Microphone, Sound quality

    Rated 5 out of 5 stars

    Great headphones for great prices

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Muffs are comfortable and sound is very clear. Love retractable mic.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Budget headset

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dead within 6 months of light use. Wish I would have returned them but I kept forgetting.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Decent Build Quality, Terrible Sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As another reviewer described it, "The sound quality is absolutely unequivocally Without a doubt horrible". It is terribly muddy sounding all mid-range noise and bass. Background sounds end up in the foreground along with sounds I've never heard in games and music. The build quality is impressive. It fits snug but a bit too snug. Feel smothering and compresses a bit too tight to wear for long periods of time.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Too cheap

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These Razer headphones sound bad for the amount they cost. They are also super uncomfortable. I would not recommend.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly my apple earpods sound way have more bass better than this headset. I have some 5.99 headphones I bought when I go outside to take care of my garden mown the lawn as I don’t want more expensive earphones to get destroyed so I take my 6 bucks headset and they sound just like this razer kraken headset exactly the same. In earphones sound better I can actually hear footsteps of enemies in COD.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Kraken

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very uncomfortable and the sound was distorted. Ended up returning to get a pair of steel series headphones.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    More for looks

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cute, but is a pain to keep connected to my computer and would not stay on my adult head. Returned.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    dont buy.

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    uncomfortable, audio is okay, breaks and gets dirty really easily

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Sad but true.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only had 5 months mic has broken and the mic part is broken.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Next…

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very cheaply made. I did not experience any upgraded sound from this device.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not comfortable.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There is no way for you to adjust the cuff size and I have a very unique head it's just not comfortable.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Good speakers, bad mic

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my sister, headphones are excellent, but microphone is borderline useless

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort, Fit, Sound quality

    Rated 5 out of 5 stars

    Sounds like you're in the room

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these after trying a few cheaper pairs in hopes of improving all my class Zoom meetings. The sound on this makes your feel like you're in the room with everyone, and they're really comfortable. Comfort is really important to me, and shoveling that was lacking in cheaper headsets. I have two large keloid scars on my left ear, and i wear glasses, both of which caused an issue with fit with other ones i tried. These are great though. They don't press the ear pieces into my head, they comfortably fit over the scarring on my ear, and they block out sounds in the room to the degree that people standing 5 feet away might be talking underwater. The mute button works reliably, and the volume control has a nice range. The mic picks up my voice accurately and allows me to make much clearer recordings for my Spanish class than my laptop's mic can. Overall great purchase. The pink color is freaking cute too!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    STAY AWAYYYYYY

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used alot gaming headsets the worst of the worst it feels so cheap it dont even feel like a headset its lose very uncomfortable i used it for Mayne 5 minutes returned it and bought me a sony headset besg decision of my lofe stay awayyy from this headsets i wont even pay 10 bucks for this.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Razer shills are disgusting

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Poor sounds quality for the price, earcups too soft so they have no support on your head and they're bulky, and they have horrible support. The only way to improve the sound quality slightly is to download the software but I expect headphones to be plug and play as they generally are with most competitions. Waste of money do not buy

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Low to mid range

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Low to mid range sound quality. It can be starting headset for new users

    No, I would not recommend this to a friend