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Customer Ratings & Reviews

Your price for this item is $79.99

Customer reviews

Rating 4.5 out of 5 stars with 2702 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers value the Kraken Wired Gaming Headset's superior sound quality and comfortable fit, with many also praising its clear microphone and affordable price. Positive feedback frequently highlights the headset's comfortable design and ability to accommodate larger heads. While some users noted the headset's weight and slightly lower volume, the overwhelmingly positive reviews focus on the audio performance and overall value.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 129 Showing 2,561-2,580 of 2,701 reviews
  • Rated 2 out of 5 stars

    Iffy Microphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The microphone isn’t picking up all of what I say when talking to my friends online.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Ok

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good set i just didn't realize it didn't hood to my PS4 controller so had to return it

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Unsatisfied

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was ok. I purchased for a replacement and it was not what I was looking for.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Comfortable feel, bad sound!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound was too muddy/muffled no matter what I did, and no matter which version Windows I was using and which console I used them on. I was really hoping to love them, but nope. Returned and got my money back. Went back to my Turtle Beach P12 headset.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Sound quality great, issues with mic

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headset quality is great, but lots of issues with the microphone. Not sure why.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very cute but.. Horrible quality!! Sound was awful while in a party unless you have an adapter. Even with an adapter.. not great! Constantly have to play around with the cord so there’s not static. After almost 2 months they are TRASH. Don’t waste your money.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Razer, do better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is okay, at best. Ear pieces are huge, at least for my head I suppose. Coming from a $40 turtle beach headset, I thought this would be better. When I plugged my TB back in, the first thing my friend said was “wow you sound more clear.” I returned this headset after maybe 20 minutes of use.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Gaming headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The wiring connection quit working property after 3-4 months of use. I’d suggest purchasing an extended warranty with any headphone purchases. Even though the Best Buy warranty is into so so.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    ehhhhh

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is kinda bad for the price still a good started headset

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Product works but cheap

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is cheap but works. The service at the store is awesome however

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Defective mic

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headset didn’t work, microphone defected upon receiving product

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Gaming Ear Phones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't last more then two days with our gaming system.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    meh

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not impressed.. mic sux there are better options i'm sure

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Right ear performance is diminished

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can barely hear out of the right earphone after 3 months of use. The mute toggle is also not ideal as people on Discord can hear what I’m listening to while the headset is muted. It also makes a loud clicking sound that others can hear when the mute switch is used.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    DO NOT BUY

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not buy, it only has 2 drivers meaning it cant capture as much game audio as it claims too. if your looking for a good wired headset try turtle beach or SteelSeries.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Broken

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I got these headphones the microphone didn't work and there was a subtle buzzing in the background. I had no clue there was 15 day return policy so I couldn't return them either.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Buy razer cat ears instead

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They look cool for the ladies. Thats about it. Had nothing but trouble with these. Constantly stopped working, hearing was horrible. Spend the extra money and get the cat ears razer headphones, you wont be disappointed

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Mad customer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One side of the headphones went out after 2 days and for the cost they should at least lasted longer or the sales person could of been honest and just to me to get PlayStation earphones I would have bought them

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Maybe good? Not for pc

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headset is garbage for pc bad mic quality and When you mute it it broadcasts whatever media you have playong on your pc. The support at razer to replace it has been nothing but difficult.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Razer lost their touch

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible quality voice. And after 1 month of regular usage the headset will not be detected by any computer. Razer needs to get it together

    No, I would not recommend this to a friend