Customer Ratings & Reviews

Always sounds horrible with a crackling sound to no fix. Had it sent in and it never got fixed properly. Would not recommend to anyone.

Been only 4 months and the right side of the headphone has already given out. I own other headphones and haven't had this issue.

bought this while it was on sale. Noticed there were a cosmetic imperfection on the cushion and only left side is working. UGH!!!! i was looking forward to using this.

awful. worse than the astro a10s i already had. had a way harder time setting it up to my pc just to find out my old headset was better. waste of money tbh get astros.

Decent quality audio, very durable and comfortable frame. My favorite feature is the retracting mic because it stops it from getting in the way.

They are already broke. The cord that leads to the head set from the computer has pulled apart. In week of use the cord pulls out and head set won’t work anymore!!

Microphone wouldn't work. Contacted customer service and attempted numerous fixes but no joy. Returned and exchanged for s Logitech combo and that worked straight out of the box.

Mic came broken right out of the box, still have them, still doesn’t work. Had to buy a new headset that was wayyy better

Was not happy with microphone. Will be returning as soon as i can. Will purchase something different though.

It broke after i used it for the first time. The wire snapped and it sucks

No drivers for these. You can get a code in the box for a Bass boost driver. but nothing for Mic support or surrounds adjustment.

Seemed like a great headset at first. Had no complaints whatsoever. But it’s only been 3 months and it’s completely dead. No sound in, no sound out.

From right out of the box the microphone was recognized but did not provide any audio. I looked at drivers and trouble shooting but to no avail.

Very expensive product but my daughter has a hard time hearing on them. Waste of money. I didn’t even want to give it one star.

Sound quality was less then impressive head padding compresses to much, microphone straight up did not work

Cord was not very high quality. Would not recommend this unless wireless.

These headphones are loose and the sound quality is trash. I will return these.

trash, the cord straight ripped out of the headset without much effort at all

I had the older version of the Kraken that had analog and a (i dont remember the names sorry) a volume control tool on the wire that ended up being how i lost it. I swore off analog headsets because they seemed to be too easy to end up broken or partially broken and screeching in your ear occasionally. I ended up replacing it with another but regardless of friends saying that my new headset had better sound quality than the tournament edition razer kraken, it really didn't. It had very high quality sound for immersive gaming such as MMORPG players and even watching movies. So fast forward i have no headset really and my mom tried to make my life a bit brighter and told me anything online i wanted that wasn't too expensive i could have. There wasn't much i could think of. I remembered how i had no real headset at the moment and i did want to indulge in a girly pink headset which i have never had in gaming equipment. I remembered hearing how the mic was clear and the sound quality didn't pay for that quality on it. I decided it was a good temporary headset and i bought it. The sound was great and mic quality was amazing, for once people could hear me clearly through bad internet. It had analog which honestly only caused any problems when it got yanked out as i moved with a laptop. I ended up getting my headset meant to not be the temporary one and it was a 200 something dollar LED wireless headset that very soon gave me charging issues. I ended up neglecting the charge on that one and i misplaced the USB end so I just went back to my under 100$ pink Razer kraken headset and even now almost two years later i am using this headset over others that may be better overall but not to the extent i feel like putting up with more issues. So, maybe that can help sum up the kind of headset this is, its not expensive its not ugly its very comfortable and it does what i need a headset to do, As a person who pays attention to detail and the small things can throw me off of how i view things, This is definitely satisfactory for an actual good headset that can be on par with the ones built more extensively. It's rare i come across good quality, durable, hassle free, tech related products. It may just overall depend on preference, but if you are considering a more high end headset when you can settle for something basically identical thats cheaper and less likely to break down, id go for this one.

Microphone died after 3 months. Compltee junk, buy a different one