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Customer Ratings & Reviews

Your price for this item is $79.99

Customer reviews

Rating 4.5 out of 5 stars with 2702 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers value the Kraken Wired Gaming Headset's superior sound quality and comfortable fit, with many also praising its clear microphone and affordable price. Positive feedback frequently highlights the headset's comfortable design and ability to accommodate larger heads. While some users noted the headset's weight and slightly lower volume, the overwhelmingly positive reviews focus on the audio performance and overall value.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 135 Showing 2,681-2,700 of 2,701 reviews
  • Rated 4 out of 5 stars

    They get the job done, and not abhorrently

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Weirdly large and odd looking (although I do have a smallish head) and the mic sound quality is not the best + no mic monitoring. That said for this price these are totally satisfactory and work no problem. I’ve paid more for worse headsets lol

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great headset

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Literally the best headset that I have ever bought

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gaming headset for consoles

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best part of the headset for me are the gel lined ear pads. I mostly bought this one because it has all the features that you can actually use on a console, so you are not paying for extras that really only affect PC gaming. My friends say the mic sounds great.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Pros and Cons

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphones themselves fit great and sound amazing! The Microphone is a VERY strong negative and is the reason I wouldn't reccomend to someone, unless you have a separate mic that you like.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Headset for a great price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this product. I needed help with the product because I did not know how to use some of the features. Razer Support was so friendly and kind to me. I’ve gotten so much use out of this product. Great product for the value.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Fun for gamers

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for a gift to give my grandson. He loves it and thinks it's awesome.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Not the greatest

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had high hopes from these my first time buying this brand. The audio isn’t very good the headset itself goes up pretty loud but sound quality suffers greatly. It also has a issue with the right side speaker in which it’s quieter than the left until you turn it up to a certain point i don’t know why. The mic is great but overall probably will not buy another pair of these.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great with PS4, PS5 and cel phones. My kids used it every day and works really good. I bought the best buy warrant because my kids take them everywhere.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for streamers

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headset is one of the best headsets I have ever had The time they put into this headset I love it and it is very good for streamers and youtubers

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Wanted by my son.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves it. I wouldn’t buy the model with the ears because of the expense. May still but the ears…

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headphones

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Son loves them. Not a super serious gamer, but he’s a fan of this brand overall too.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    A disappointment

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headset was unfortunately a disappointment. They are VERY comfortable, as they cover the entire ear. However, the sound quality was pretty terrible. I first noticed it when I used it to watch some YouTube videos and the sound wasn't nearly as good as the speakers on my phone. Then later I used them while playing on my xbox and the sound would frequently cut out during loud explosions or action scenes with a lot of vioces. I was able to talk and here my party fine but only during quite moments of the game. Ultimately, this headset was inferior to my 6 year old turtle beach set and I returned it.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Weight

    Rated 1 out of 5 stars

    Not good for women's heads - Big noggins only

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not only is the sound quality poor compared to real headphones like Bose, the headset is not meant for a smaller head at all. I'm an average girl, 5'2" - 130lbs - These headphones would not synch up enough to fit on my head and over my ears. The band and headphones are not set up to suction to your ears, so the bottom half of the headphone pops up. The weight of this headset is also a problem in the making. Please, if you want to actually game and not just be a cam-girl gamer, get a real set of headphones and skip this mess just because it's cute.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Poor quality plug

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked great until the plug broke on day 32. My son used these for his xBox, laptop and iPod. Went to plug them in today and the gold tipped plug had come apart rendering these useless. Of course yesterday was the last day to return them.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    UNCOMFY

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    IT FEELS LIKE THERE IS A BRICK ON TOP OF MY HEAD. UNLESS YOU GAME FOR ONLY 5 MINS YOU'RE GOOD GET THIS HEADSET! BUT IF YOU CARE ABOUT YOUR NOGGIN DON'T BUY. Idk why so many people say they are comfy, obviously never had any other headsets.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    pls read

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am kinda heartbroken writing this. I bought these as my first set of headphones bc of the look and reputation of the company. I haven't even had them for a year and they already do not work. No audio will play at all through any device, I have only used them a handful of times and am really upset bc I can't even return them. def don't but if you want something that will last even thought they look good.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Good for a couple of months

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have bought two of these razor head sets in the past 2 years. One for 140 and one for 100. Both of them within a year break. The microphone goes out on them.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Awful Quality

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    terrible headphones cheap material paint scratched off in a bag sound quality is not that great mic is the worst sounding thing ever the volume crank broke in 3 months and overall garbage i do not recommend this headset.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    WORST HEADPHONES

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used alot of headphones but this is probably the worst one ever, i opened it setup it after 5 mins i returned it immediately so uncomfortable does not fit on your head stay away i hate this headphones.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    HORRIBLE

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Most problematic headphones I have ever used. The mic worked for a little bit and now it doesn't work at all. I have only had them for a few months. Don't get these headphones.

    No, I would not recommend this to a friend