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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 2701 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers value the Kraken Wired Gaming Headset's superior sound quality and comfortable fit, with many also praising its clear microphone and affordable price. Positive feedback frequently highlights the headset's comfortable design and ability to accommodate larger heads. While some users noted the headset's weight and slightly lower volume, the overwhelmingly positive reviews focus on the audio performance and overall value.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 39 Showing 761-780 of 2,700 reviews
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Gaming used

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    High quality sound. Comfortable and easy to use. My son loves it and used it all the time.

    I would recommend this to a friend
  • Pros mentioned:
    Microphone, Sound quality

    Rated 5 out of 5 stars

    Great headphones. Highly recommended.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like how the mic can extend and the muffs. The sounds great. And people can hear me really well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headset

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kids love the headset. No issues and easy setup. Great set for price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent headset

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall design is clean not a fan of the ear muff my ear got irritated after a while sound was decent.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Very good headset.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They razer headset is nice, i like the 7.1 surround sounds and they are very comfortable. I recommend this.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Razer gaming headset

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The adjustable headset is extremely comfortable. Excellent sound! Great for home or office.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Very decent headset

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good sound quality I like that there’s an individual dial to control how much of a volume is being let it. They did stretch out a little cause they slip off my ears a lot but that could be because of my glasses. It does get a little hot when I wear them for more than 2 hours. I do love the omnidirectional mic and that it can be tucked away. My friends say my mic quality is crisp and clear they can even hear me when I whisper

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Sound no set up required

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I owned a pair of these before but they died after 3 years, so it was time for a new headset. The only headphones in this price point aren't really that great except for these. Plug and play with a long cord that reaches from my pc to my bed so im stoked about that. Sound is good and and crisp, Mic is good, picks up sound and sounds decent, but if you want to use this headset for streaming i recommend getting a better mic like a yeti.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Comfy and clear

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headset is very comfortable. Great sound both with the microphone and headset.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Big Fan

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Big fan of Razer and their gaming headsets. This is my 4th pair and keep wearing them out :)

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Weight

    Rated 3 out of 5 stars

    Good Audio, strange hiss

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headset is a bit heavier than I expected. It does get a bit tiring after a 90 minute teleconference. To my ears, the audio is very good either with music or a teleconference. I have been told that when I join a teleconference, there is always a soft hiss that is associated with my headset. That is strange, it does not happen with the cheap headset that came with my phone.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Spot on

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headset is wonderful. It’s very comfortable. The sound in them are perfect. It’s so good.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Comfortable headset

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was a gift for the wife, they are comfortable and good quality for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Microphone, Sound quality

    Rated 4 out of 5 stars

    Awesome Headphones

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality, I love the retractable microphone as well. Kind of expensive in my opinion.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Microphone

    Rated 5 out of 5 stars

    Son loves new headset

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price on a awesome headset. Like the telescopic mic, comfortable and easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gift

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gift for my grandson. Lol. Most thing i buy in Best Buy is usually for a family member.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Awesome headset

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love razer products the sound quality is awesome, comfort on point, and built quality 10 out of 10

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Microphone

    Rated 5 out of 5 stars

    Does The Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good basic gaming headset used for vid calls. Comfortable, and I like the retractable mic.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Good for the price

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds good for the most part had trouble connecting to pc only worked for my xbox

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headphones and gaming headsets

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great warranty on all electronic products. Make sure to get your 2 year warranty

    I would recommend this to a friend