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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 2701 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers value the Kraken Wired Gaming Headset's superior sound quality and comfortable fit, with many also praising its clear microphone and affordable price. Positive feedback frequently highlights the headset's comfortable design and ability to accommodate larger heads. While some users noted the headset's weight and slightly lower volume, the overwhelmingly positive reviews focus on the audio performance and overall value.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 56 Showing 1,101-1,120 of 2,700 reviews
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great headset.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's got a great sound quality, not the loudest, not the best, but pretty awesome for the price on it, specially if you get them on sale as I did. Overall, a great headset.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Headset!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headset. The performance, sound quality and mic quality are outstanding. I have never had issues with this headset compared to others.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Ok head-hones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound but would have been 5 stars if it were wireless. Nieces love these but they are tethered to the console. Can’t really move around with these unless in front of the tv and gaming console.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love these, thought about getting the ones with the cat ears but I was worried I wasn't going to like that one in a couple of months, Work super well and super cute!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Headphones

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for my mom after I had a pair for my online D&D games. I had raved about them as they were great headphones for my average use. Mom loves them too.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    overall good

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    these worked well for a while, but over time the cord got messed up and it was intermittently messing up. It could have been my son not taking care of it though. Im not sure.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Cute and comfortable

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for my daughter to use while doing virtual school. Now she uses them for gaming. They are super comfortable and high quality. She absolutely loves them.

    I would recommend this to a friend
  • Pros mentioned:
    Microphone

    Rated 4 out of 5 stars

    Pretty nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought them for my daughter. She loves pink, and just tossed 3 pairs of other headphones to the trash. Perfect Christmas gift. She loves them and likes how the mic can be hidden when no in use.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great for the PS4

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My 6 year old daughter loves it. This way she can actually speak through the mic and not have to scream across the room for the ps4 accessory to hear her.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great gaming headset

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for the money. I bought the two sets of these for my daughters for Christmas. They absolutely love them makes their gaming experience way better!

    I would recommend this to a friend
  • Pros mentioned:
    Microphone

    Rated 4 out of 5 stars

    Ok

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked the retractable microphone and the earmuffs were comfy. I did feel like they were a bit too heavy for me though. I did not like the metal on them either.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good headset for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headset is comfortable and the sound is great. Mic doesn’t doesn’t sound cheap either. My only issue is that if my cord isn’t in the right position the sound is a little crackly.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent for Xbox gaming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headset is great quality in both the build and in sound. Great for playing games and watching movies on the Xbox One

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    My son loves this headset.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this headset for my son who recently broke his other gaming Headset. this was a different brand from the last ones he absolutely loves it and it does keep his ears cooler while playing.

    I would recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 5 out of 5 stars

    Nice for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these, for the price spent. They are worth it. The volume could be better but as said before, for the price. Nice weight and headphone cups feel cushioned.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is clear, set up is easy & mic works almost too well. I love that it has a flexible microphone which allows me to adjust it in a matter of seconds.

    I would recommend this to a friend
  • Pros mentioned:
    Microphone
    Cons mentioned:
    Volume

    Rated 3 out of 5 stars

    An ok headset, could be way better

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Retractable mic. Mute and volume buttons on the cord. Two issues I’ve found are it’s not loud enough and I can hear external noises with this on.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the first headset I've ever own, and it's perfect for my needs! The color is a plus because it matches my stand! I haven't had any issues at all!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great value for the price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Only negative thing i have to say is that in order to get the surround sound you have to download it onto the headset from a WINDOWS 10 computer... which who has one of those?!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    hell yeah

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i love these headphones sm. such a pretty color, came packed super safely and nothing came broken. all intact and they still work, over a year later. super epic

    I would recommend this to a friend