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Customer Ratings & Reviews

Your price for this item is $119.99

Customer reviews

Rating 4.3 out of 5 stars with 134 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers admire the Kraken Wireless Gaming Headset's sound quality and comfort, with many praising its attractive design. While some users found the bass lacking and experienced Bluetooth connectivity issues, the long battery life was also frequently noted as a positive. The headset's compatibility with various gaming consoles was also mentioned as an area needing improvement.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 134 reviews
  • Rated 5 out of 5 stars

    Cute headphones

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these headphones! They’re so cute and I really enjoy the color customization

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pink

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for a gift to your girlfriend or partner, recommended

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 2 out of 5 stars

    If it was just a headband, itd get 5 stars

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very cute, and comfy, but and its big, the sound is trash compared to literally any other headphones. I already missed my return window so maybe ill just use them as prop or gift to a niece.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Bass

    Rated 1 out of 5 stars

    Horrible Sound Quality!!!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Razer spent too much time focusing on the cosmetics of this headset. It looks super cute but sound quality is worst than a $15 headset. It has zero bass and the sound is so low even at max volume. I tested it in a game and it does not produce all the detail sounds like my old headset did. Used this headset to listen to music and it just sounded like crap because there was no bass at all. Listening to music on this is 1000 x's worse than listening to music from your phone speakers.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great for gaming!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headphones are great for gaming but Audio could be better!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome headset

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super great product surprised my girlfriend with it for her birthday and she loved it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love them

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them. Love how they sound loud. I use them more for watching movies.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 2 out of 5 stars

    sound quality is very bad

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    sound quality is better bad, they are comfortable and cute but if ur wanting good sound quality this is not ur best option

    No, I would not recommend this to a friend
  • Best Buy Employee

    Rated 2 out of 5 stars

    I love Hello Kitty

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    Best Buy Employee
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My current razor kitty headphones are loose on my head so I decided to try these. After my first experience they kept shutting off about every 10-15 minutes and sounded awful. I will return these and try again. Kind of disappointed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HELLO KITTY IS THE BEST

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This collab is incredible the headphones are the best purchase I ever made.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    big hit!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought as a gift for my daughter and she loves them!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Favorite

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loveeeee ittt!! Bought hello kittyheadset and mouse, everything looks and works great!

    I would recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 1 out of 5 stars

    Wasn’t Impressed

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was not what I expected. I was searching under Ps5 headsets and it came up. It ended up not working for PS5.

    No, I would not recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Meow

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter loves them. She won't stop wearing them at all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perf

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect gift so cute and work double for gaming and as headphones

    I would recommend this to a friend
  • Cons mentioned:
    Bluetooth

    Rated 1 out of 5 stars

    Not usabfor discord or online gaming with friends

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bluetooth feature does not allow hearing and talking at the same time. Burger beware of this

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great head set

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for a gift the person loved it so much hello kitty

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not worth!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Audio is junk. Spent 85$ on a 10$ headset. Had to return the next day!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not suitable for gaming systems

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very cute headphones if you are hello kitty fans very comfortable.the only downfall is that it’s not compatible with any gaming system. Just Apple products or your pc. The employees at Best Buy were no help at trying to find an adapter or anything to make it accessible for my gaming system . Instead they said to return it and buy a generic gaming headset

    No, I would not recommend this to a friend
  • Cons mentioned:
    Bluetooth

    Rated 1 out of 5 stars

    Not for gaming

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They look good but suck if you use them for any voice chat since its Bluetooth the audio is washed sounding due to the limitations of Bluetooth

    No, I would not recommend this to a friend
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