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Customer Ratings & Reviews

Your price for this item is $49.99

Customer reviews

Rating 4.4 out of 5 stars with 3380 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers are pleased with the Kraken X Wired 7.1 Surround Sound Gaming Headset's exceptional sound quality and comfortable design, even after extended use. Many appreciate its affordability and lightweight nature, finding it compatible with various gaming platforms. However, some users have noted issues with the microphone's reliability and occasional low volume levels.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 119 Showing 2,361-2,380 of 3,380 reviews
  • Rated 5 out of 5 stars

    School and Play

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Bought two sets so my kids could use them for virtual classes, total bonus that they work with their Xboxes as well. We have had trouble finding a quality set of headphones with the speaker. Reasonably priced, too!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    nice headset

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful product, best buy always at the best prices, technical support and online solve everything you expect. thank you best buy

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    nice headset

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful product, best buy always at the best prices, technical support and online solve everything you expect. thank you best buy

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Damaged box

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So upset that the whole box and packaging was damaged, especially with this being a Christmas present. Only came in a bag definitely should've came in a box.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My nephew loves these new headphones works great for what he uses them for

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good headphones

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good set of headphones microphone quality is pretty average but it does the job, had it for 2 years and no problems

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Replacement for previous headset that broke

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have many Razer accessories so purchased this headset. First one had sound quality after a few weeks so got this replacement because I had purchased the warranty.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Gaming headset

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to instal an use great product an the battery life is amazing highly recommend an because of the USB port to for it you can use it for multiple things

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Gets tangled way too easily

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a good mic but it gets tangled way too easily and it seemed to glitch out fast.Other than that its a pretty good headset.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    A decent headset

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wished they would have worked but I just couldn't get them to work for me. They sounded good but the fit was just way too tight on my head, was causing me headaches. For the speaker, others couldn't hear me very well, most said it sounded like I was whispering. The biggest problem I had was the fit, maybe I have a larger size head, I don't know, but I know better than to buy this style of headset for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Razr Headphones Headset w/mic

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very bulky and after a minutes of use, they get very warm. I ended up returning them for the Logictech 900 Zone (w/anc). Overall, if you rather have a tight fitting headset, these might be for you! Enjoy!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Good Headset

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is alright but not bad. Very good mic and crystal clear.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent headphones without a big price

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son really likes these headphones. He did find the mute button hard to use and there was some sound bleedthrough when he used the splitter. The headphones work for his needs and he is happy with them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Headset

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well, but the single port cord is a little too short for my needs. The splitter cable makes it longer for computer with that capability, but my computer is single port only.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Alright Budget Headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good noise cancellation but the sound quality feels thin. Good headset for the price.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Maybe got a bad unit

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the mic barely picks up sound. Bought these for my Xbox one and nobody can hear me. Great sound quality in headphones.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Go up to the next level

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the pads of the headphones doesn't stay on Other than that, the sound is great

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    They're okay

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They got a good microphone for its price point but its plastic material makes it very susceptible to breaking

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome/Affordable headset!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headset if you’re looking for something that’s not top of the line, but not at the bottom ether. What I love the most about it is that long connection cord it comes with.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A second chance

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First one was returned because the speaker wasn’t working during the first week. Got an exchange and it seems to be working fine.

    I would recommend this to a friend