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Customer Ratings & Reviews

Your price for this item is $49.99

Customer reviews

Rating 4.4 out of 5 stars with 3380 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers are pleased with the Kraken X Wired 7.1 Surround Sound Gaming Headset's exceptional sound quality and comfortable design, even after extended use. Many appreciate its affordability and lightweight nature, finding it compatible with various gaming platforms. However, some users have noted issues with the microphone's reliability and occasional low volume levels.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 121 Showing 2,401-2,420 of 3,380 reviews
  • Rated 5 out of 5 stars

    Quality brand!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    these are a amazing product and I highly recommend them. They ended up breaking around five months into use and I emailed the company and they sent me a more expensive version and I had purchased.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Meh

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not the geatest headset in the world but good if you just need something quick I guess

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Nice mic, issues on my xbox though

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great quality on both my pc and phone but has weird popping sound on my xbox. Probably just mine though, doubt it is consistent through all.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 3 out of 5 stars

    Eh

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the confort of the headphones. However, the sound quality can be much better and louder.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Not bad

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a bad headset for the price. Not sure about the "noise cancelling " but they are isolating to be sure. Comfortable as well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good price

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter liked it. She use this for play games and taking school classes. Sometimes the mute and unmute function doesn’t work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Headsets

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this headset for my Xbox One X and they work perfectly, very easy to use is just plug and play. You can also hear the game trough them and adjust the volume will definitely recommend anyone to give them a try.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Headphones

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound was good. But the sides were made of plastic. And they cracked when putting them on.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Razer Product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These Kraken X Wired Stereo Gaming Headset connects easily to my PS4. I really like the easy access to the mute button on the left earpiece. I can also adjust the volume using the left earpiece as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad is AWESOME every time I've been in the store they have always fixed any issues or concerns I had with owned products. I look forward to dong business with Best Buy for many years.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Xbox

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound but not as sturdy with plasic bands Not recommendedif you have kids.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty good headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good stand to be a bit louder. And the noise canceling makes it hard to hear yourself speak, but for the price it's a good item

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Headset for price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was rated one of the best headsets of 2020 and I got it for ONLY $40. Great headset, easy to use, fast shipping and comes with 2 amazing stickers. I would definetly recommend this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Choice

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with this product. I believe this will help with my plans in the future. It will also be great for video calls and hopefully a business for me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Comfortable Headphones

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the design of them. They don't bring my ears any discomfort. They actually cushion my ears instead of putting pressure on them like some headphones do.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works Great

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked fine and is a great value, but it made me feel a weird pressure in my ears that I didn’t like.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good and Cheap

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got since it was cheap but I just don’t like the fact that the mic is just there much rather have it hidden or something.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Kiddo is happy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    And believe me he knows he will earn the next pair by doing more chores than usual. He is pleased with his headset and I hope it last 4-6 months! Not a Razen issue, my son is rough on these!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A good cheap headset

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a nice headset which is kind of tight on the head. The sound is okay, but it is 50 dollar sound. Not a bad beginner headphone

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sound good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the sound and noise cancelling but if I use more than 30 min then I feel like that it's heavy on my ears.

    I would recommend this to a friend