Labor Day Appliances SaleEnds 9/16. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

No content
  • Front. Razer - Kraken X Wired Gaming Headset for PC, PS5, PS4, Switch, Xbox X|S, and Xbox One - Black.
  • Angle. Razer - Kraken X Wired Gaming Headset for PC, PS5, PS4, Switch, Xbox X|S, and Xbox One - Black.
  • Left. Razer - Kraken X Wired Gaming Headset for PC, PS5, PS4, Switch, Xbox X|S, and Xbox One - Black.
  • Alt View 11. Razer - Kraken X Wired Gaming Headset for PC, PS5, PS4, Switch, Xbox X|S, and Xbox One - Black.
  • Alt View 12. Razer - Kraken X Wired Gaming Headset for PC, PS5, PS4, Switch, Xbox X|S, and Xbox One - Black.
  • Alt View 19. Razer - Kraken X Wired Gaming Headset for PC, PS5, PS4, Switch, Xbox X|S, and Xbox One - Black.
  • Alt View 20. Razer - Kraken X Wired Gaming Headset for PC, PS5, PS4, Switch, Xbox X|S, and Xbox One - Black.

Razer - Kraken X Wired Gaming Headset for PC, PS5, PS4, Switch, Xbox X|S, and Xbox One - Black

Model:
RZ04-02890100-R3U1
SKU:
6342891
Highly rated by customers for:

Customer reviews

Rating 4.4 out of 5 stars with 3380 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers are pleased with the Kraken X Wired 7.1 Surround Sound Gaming Headset's exceptional sound quality and comfortable design, even after extended use. Many appreciate its affordability and lightweight nature, finding it compatible with various gaming platforms. However, some users have noted issues with the microphone's reliability and occasional low volume levels.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 130 Showing 2,581-2,600 of 3,380 reviews

  • Comfortable but Broke

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality was great and earpieces were very comfortable. The problem is it didn’t last a year. It’s not like headphones get so much wear and tear that they should have broken before then. Had to use duct tape to keep one of the ears together and keep using.

    No, I would not recommend this to a friend

  • Good headphones

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for son to use in place of wireless and they have worked well

    I would recommend this to a friend

  • Great gaming headset

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and use. I couldn’t figure out the surround sound software that came with them as a bonus. Otherwise I love them.

    I would recommend this to a friend

  • Headset

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this item for my daughter and she enjoys it, she uses it to do gaming on her laptop.

    I would recommend this to a friend

  • Works great with the Nintendo Switch

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my 9 year old to use with his switch and he loves them. He loves the mute button feature on the headphones.

    I would recommend this to a friend

  • My son’s favorite headphones!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves these. He’s got several sets ranging a few brands but he says these are the clearest and most comfortable for him.

    I would recommend this to a friend

  • Good audio

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice audio output of this headset. I like the brand razer kraken. Good audio for first person shooter.

    I would recommend this to a friend

  • Good headset for the price

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s good and easy to use, i would recommend getting a better quality but if you just need a headset this is the one to get.

    I would recommend this to a friend

  • I don’t have to

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes yes it was a little bit of the day I had a lot to get in my car so I’m going home to buy some groceries for my

    I would recommend this to a friend

  • Over all a good product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product but wish there was a foam piece to cover the actual mic

    I would recommend this to a friend

  • Works with PC, Xbox one and switch.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My granddaughter loves it. An has no complaint. She used it on all her device's

    This review is from Razer - Kraken X Wired 7.1 Surround Sound Gaming Headset for PC, PS4, PS5, Switch, Xbox X|S, and Xbox One - Mercury White

    I would recommend this to a friend

  • Great Headphones

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the headphones, they are easy to use and come in handy when answering phone calls and attending virtual meetings

    This review is from Razer - Kraken X Wired 7.1 Surround Sound Gaming Headset for PC, PS4, PS5, Switch, Xbox X|S, and Xbox One - Mercury White

    I would recommend this to a friend

  • Great headphones

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these for my 13 year old and he has been very happy with them. Work perfectly for all his gaming needs.

    This review is from Razer - Kraken X Wired 7.1 Surround Sound Gaming Headset for PC, PS4, PS5, Switch, Xbox X|S, and Xbox One - Mercury White

    I would recommend this to a friend

  • Awesome

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use it everyday! Looks great update makes it even better. I would go for wireless Next time though. Controller dies fast.

    I would recommend this to a friend

  • good product

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great product. The only issue I have is it not having a wind guard.

    I would recommend this to a friend

  • The worked perfectly

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A bit hard to get connected because I was plugging then into a PC. But once I got the connection sorted they were great.

    I would recommend this to a friend

  • Popular among Youth

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fairly decent audio output with good bass. Mid and high frequency are pretty satisfactory too. Kids love the brand.

    I would recommend this to a friend

  • Good audio quality

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything worked great. Only issue is the mute button not working.

    No, I would not recommend this to a friend

  • Gaming

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good heaphones, they are pretty big be aware of this.

    I would recommend this to a friend

  • Mr

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They started to fall apart about 3 months in. They died before I had them for a year. Just split from the top with moderate use. Will not buy Rare headphones in the future.

    No, I would not recommend this to a friend
Page 130, Showing 2,581-2,600 of 3,380 reviews
Sign in or Create Account

Get the latest deals and more.

Best Buy appLearn more
Share on YouTubeShare on InstagramShare on TikTokShare on FacebookShare on PinterestShare on X
Best Buy Canada
AccessibilityTerms & ConditionsPrivacyInterest-Based AdsState Privacy RightsHealth Data PrivacyDo Not Sell/Share My Personal InformationLimit Use of My Sensitive Personal InformationTargeted Advertising Opt OutCA Supply Chain Transparency Act
In-store pricing may vary. Prices and offers are subject to change. © 2026 Best Buy. All rights reserved. BEST BUY, the BEST BUY logo, the tag design, and MY BEST BUY are trademarks of Best Buy and its affiliated companies.