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Customer Ratings & Reviews

Your price for this item is $49.99

Customer reviews

Rating 4.4 out of 5 stars with 3380 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers are pleased with the Kraken X Wired 7.1 Surround Sound Gaming Headset's exceptional sound quality and comfortable design, even after extended use. Many appreciate its affordability and lightweight nature, finding it compatible with various gaming platforms. However, some users have noted issues with the microphone's reliability and occasional low volume levels.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 152 Showing 3,021-3,040 of 3,380 reviews
  • Rated 5 out of 5 stars

    Good headset

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works well. Minimum required characters now met

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Quickly failed

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Died in under 2 months, just after the warranty expired.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Stopped working switched brands

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We returned this because it stopped working so my husband is trying the Turtle Beach and those have worked really well even with hard useage.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for my grandson and he absolutely loves it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent! Don’t regret buying it, i’ll recommend.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Expected More

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I honestly expected a little more from Razer. The quality is simply not there for me. I had to exchange them for different headphones.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome headset

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headset for kids has adjustable settings for head

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good set overall

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality, but im on the sceptic side and search to see what 7.1 does. These showed no awe factor soooo 3 star cause the surround claim isn't impressive, but good price and usable

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Razor headset

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty decent headset wasn’t worth the price at the time. headset would often hurt my ears when used.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Kraked

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound didn’t use mic. Bought two, both crack on head gear. You understand first broke bought second one.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Very Poor Quality

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Less than one year in and the headband is cracked to the point the ear can doesn't sit flush and nearly non-usable. Seems to be a common issue. Still under warranty, but the replacement through Razer is slow and painful. Sound and mic seem to be OK quality. But for the price and replacement hassle, look for something else.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Good sound, poor material

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not the best headphones if you have a big head. The sound quality is great, but the plastic will break on you.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Ok but.....

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't know if mine was faulty but the microphone made me sound like I was in a wind tunnel. Returned it and bought a different brand.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 1 out of 5 stars

    Not For Gaming

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought 4 of these gaming headphones but sadly the volume is much too low, even on max setting, and the mic doesn't work at all during gameplay on Xbox One. I found that the mic did work for voice search on the Xbox Youtube app, but I specifically purchased these for gaming. I would have returned them but the packaging boxes were trashed on Christmas morning. Disappointed.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Didn’t like the fit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was using this headset until my kraken kitty edition came in the mail. didn’t like the fit/comfort and the sound wasn’t as good as what i’m used to lol

    No, I would not recommend this to a friend
  • Pros mentioned:
    Price

    Rated 2 out of 5 stars

    Bad mic

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Though they are more economical, mic is terrible. You'd be shouting rather than talking with your team.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Microphone

    Rated 2 out of 5 stars

    STOPPED WORKING

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son got this for his birthday in May. By August the left side stopped working along with the microphone.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Stop yelling at the tv!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good enough for the money no doubt. Now if it only had noise canceling for the rest of the house. Game got quieter, but kid got louder

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Logitec g pros wireless go that rout

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they sound good I just didn't like them I cant put my finger on it but yea not for me.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Broken

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought 2 headsets and both The quality is good but its not made for normal handling.

    No, I would not recommend this to a friend