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Customer Ratings & Reviews

Your price for this item is $49.99

Customer reviews

Rating 4.4 out of 5 stars with 3380 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers are pleased with the Kraken X Wired 7.1 Surround Sound Gaming Headset's exceptional sound quality and comfortable design, even after extended use. Many appreciate its affordability and lightweight nature, finding it compatible with various gaming platforms. However, some users have noted issues with the microphone's reliability and occasional low volume levels.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 153 Showing 3,041-3,060 of 3,380 reviews
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Not Sturdy at all, not made to last!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worse headset I've ever purchased for that price range! The sound was pretty great, but the headphones were not well made and started forming ridges and eventually split on each side!! I used tape, to fix it when the right side flipped, then a week later the left side flipped! Corsair, Steel series, and logitech were better!

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good gaming headsets for beginners!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for a good gaming headset and I found the Razers Kraken's and pretty good, but I ended upgrading to the next level.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Could be louder

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The audio could be louder and i also have trouble connecting the audio to some games when its synced in perfectly with YouTube

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Just decent

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loud, good quality for the price, sound quality is lacking. Sound is inferior to other headsets in this price range.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Unsanitary but works great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I payed for a brand new one but instead got a used one in the mail and I couldn’t go to the store for a month because I was too busy so in my free time I had to sanitize it because when it arrived the box was fine but opening and holding the headphones...ugh.. all dirty and oily on the inside. Not very great especially as a person who has ocd. It works at least and I’m pretty satisfied with it anyways, thank you.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Bad mic

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Maybe it was user error but the mic was not picking up my voice and friends could not hear me clearly.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    budget headphones

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    okay headphones for the price definitely would rather spend a little more and get something better.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Good

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They sound great but they ending up breaking after months :(

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good for small heads.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its ok has volume buttons and mute push button. Its small and and tight on my head. Going to get a different one.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Sound is okau

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is okay. 7.1 surround isnt really recommended for gaming but the bass is quite apparent if youre into that.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Decent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent headphone but only lasted about a year and then the mic wire started having issues.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Did not need

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Again this was another one I tried before finding one that did what I needed. Again not a fault of the product

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Do NOT buy this item.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since I bought this, it has broken in three places simply by putting them on/off. The frame is cheap plastic. The sound quality is good, but it took a lot of research to get the microphone working for gaming. I will probably never buy another Razer product.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    BB

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    your employees were very helpful and knowledgeable. I have been shopping BB for older ten years.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mute button and volume are behind the left ear. I'm not the most coordinated, so I have to take it off to adjust.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Great but code was already claimed

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything was great but I didn’t get my surroundsound access because somebody already claimed the code in the box

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Was good at first...

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So it was amazing at first. Great sound, people could hear me clearly. It blocked out most background noises. Four months in, the headphones snapped. I’m still using them but I had to tape them so I could. The right side of the headphone is losing quality of sound. I have to adjust it so I can hear properly.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Microphone

    Rated 1 out of 5 stars

    Poor quality

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microphone dead after just 3 months of light use. Razer support took a week to respond to my warranty request, and it’ll take another month before a new product arrives. I went with this expecting good things from this well known brand, but wish I had just bought some knockoffs instead,

    No, I would not recommend this to a friend
  • Cons mentioned:
    Microphone

    Rated 1 out of 5 stars

    Worked Great, But Now Constant Mic Feedback

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these last July and they worked great until this week when the microphone starting feeding back constantly. This had never happened before but now occurs on different devices and platforms, suggesting it is a hardware problem. Disappointed the headphones did not even last 6 months.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Its ok

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its good for start up. Plastic construction makes it flimsy. Overall sound quality and mic is just ok.

    No, I would not recommend this to a friend