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Customer Ratings & Reviews

Your price for this item is $49.99

Customer reviews

Rating 4.4 out of 5 stars with 3380 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers are pleased with the Kraken X Wired 7.1 Surround Sound Gaming Headset's exceptional sound quality and comfortable design, even after extended use. Many appreciate its affordability and lightweight nature, finding it compatible with various gaming platforms. However, some users have noted issues with the microphone's reliability and occasional low volume levels.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 154 Showing 3,061-3,080 of 3,380 reviews
  • Rated 3 out of 5 stars

    headset

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were okay but were not what I needed. I gave them away.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Logitech over the Razer Kraken

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to return the Razer Kraken for a Logitech because the RK did not have a USB port.

    I would recommend this to a friend
  • Cons mentioned:
    Microphone

    Rated 2 out of 5 stars

    Razer headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mic stopped working after 2 weeks after purchase:/

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Headset review

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a good headset but not very durable. I recommend getting a plan for replacing it.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 2 out of 5 stars

    Bad sound, good build

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's built very nicely and fits comfortably. The sound is too tinny

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not What I Hoped For....

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    unfortunately, I had to return this set because it clearly had a defect causing a lot of static.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Poor build quality

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very cheap quality. They broke within 2 months of use. The sound was mediocre but not bad.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Great for beginning gamers

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for beginning gamers, but it lacks sound quality with high frequencies and with lack of bass.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Momof2boys

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This broke within 6 months of us purchasing them. I had to add tape

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Ok speakers

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok speakers for the price, nothing mind blowing to really say about them.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not comfortable

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This one is too tight to wear. My head is painful after 20min. not comfortable

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    It’s ok

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does its job sounds like a crappy hallway but when you can purchase something better

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Headphone

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphone works okay but the price is on the higher side for this.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Hollow sounding

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bulky to wear but not too uncomfortable. Hollow sound. Took me two trips to the store to return them. First trip, curbside car interaction only, I was told that they already closed the register even though the store was still open for another hour. Second trip, drove through curbside line but then told to get out of my car to get in return line.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    It’s not that good

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    cord broke somehow, I wasn’t even using it when it broke being in its own box

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    good sound, sad microphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really amazing headphones at first, but the mic stopped working in under two weeks.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good for gaming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mic broke (popped out) after 4 months. For the price I wish the mic was not so flimsy

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Audiogaming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product but it was a little expensive but I recommend

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Decent

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work decent not the most comfortable for me but everyone has a dogmfferent head

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    decent but ...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good mic such as with quality and texture , but i had a lot of technical issues with it. pretty annoying because i was looking forward to getting my first new headset. Perhaps it was just a bad one but it sucked to experience this as my first time, had to return it cause it was just too much of a hassle :/

    No, I would not recommend this to a friend