Presidents’ Day SaleEnds February 16. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $49.99

Customer reviews

Rating 4.4 out of 5 stars with 3380 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers are pleased with the Kraken X Wired 7.1 Surround Sound Gaming Headset's exceptional sound quality and comfortable design, even after extended use. Many appreciate its affordability and lightweight nature, finding it compatible with various gaming platforms. However, some users have noted issues with the microphone's reliability and occasional low volume levels.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 157 Showing 3,121-3,140 of 3,380 reviews
  • Rated 3 out of 5 stars

    Ok

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok product nothing high end, but its ok for the price.

    I would recommend this to a friend
  • Cons mentioned:
    Microphone

    Rated 1 out of 5 stars

    Stopped working after 31 days

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After 31 days, also 1 day after best buy doesn't allow returns, the mic stopped working. I could hear, but the mic wouldn't work for anything. Razer customer support didn't help at all and Best Buy couldn't do anything.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Great starter headphone/price point

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a Kraken V2 which served as my standard for gaming, and was looking for an upgrade. This didn’t quite match the same quality or improved, but at its price point I would’ve bought this item initially.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Okay headset

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bang for the buck but the clamping is kinda tight.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good headphones

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The microphone is not the best but headphones are awesome.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Meh

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought 2 of these. One already doesn't work. And when it did it didn't sound that great. It got the job done but I think you're better off putting it the extra bucks for a good.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Ehh no thx

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The item was great, but the overnight shipping got delayed for 4 weeks without and info on where itd be or how long it might take, it got to the point where i had just called a store and decided to just pick up the item instead.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 1 out of 5 stars

    broke

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headset broke within a week purchasing it. First you werent able to hear from right side and ultimately from left. I only gave it a one because of how comfortable the actual headset was

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    not worth the money

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    these earphones broke after only having them for less than a month, just from my daughter adjusting them. The sound was good and the mic was good but I would say its not worth buying.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Cheap Headset

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As others have said, the material on the headband is weak and has already cracked and snapped on my headset after about 9 months. Warranty was also denied for this.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Quiet, but comfortable

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even maxing out volume in windows and turning the volume up all the way, its never above a moderate volume. The sound is a bit tinny. Exactly what I would expect for something 2/5ths the price from an off-branch headset.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Decent sound but if they break at any point your s

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have bought razers in in the past and have really decent sound but the hardware and everything else external are cheap and if it breaks your done for, not to durable but spendy that's forsure

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    A little heavy.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality could be better, the noise cancelation is not the best, as I can have conversations with others while wearing the headset. Prolonged use can cause a light headache from the weight. Otherwise a good headset.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Would t recommend

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a razor blade laptop. It took two hours just to get these to work and when they did... They sounded horrible. I just repared my old wireless skullcandy (which these were supposed to o replace)

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not sturdy enough

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is alright. My complaint is about the quality of the bridge of this headset. I have used it for 3 months and one of the ear pads is almost detached from the bridge. Now it's unusable.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    NOT good

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is OK...mic it terrible. Cuts in and out....everyone says I sound like I'm drowning...do not recommend. returned it for something else

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Dead on arrival

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unboxed and mic did not function. Quiet, staticky, intermittently connected like it had a wire that sometimes made contact. I returned this but this speaks poorly to its long term durability.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Started good then it wasnt

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i got these on black friday and they were pretty good until the mic stopped working. which apparently is a known issue by razer. anyways i traded them in for some logitech headphones

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Good for console , not for pc

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for console gaming. The surround sound feature on pc bugs frequently and you will have to constantly mess with your sound settings and is not worth it for pc.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Poor quality

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are ok for 50 but I the cable tangles easy bought them for my son and kids like to spin in their chairs to mush for rubber cable which twisted the wires apart in 2 weeks

    No, I would not recommend this to a friend