Customer Ratings & Reviews
- Model:
- RZ04-02890100-R3U1
- |
- SKU:
- 6342891
Customer reviews
Rating 4.4 out of 5 stars with 3380 reviews
(3,380 customer reviews)Rating by feature
- Value4.4
Rating 4.4 out of 5 stars
- Quality4.3
Rating 4.3 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers are pleased with the Kraken X Wired 7.1 Surround Sound Gaming Headset's exceptional sound quality and comfortable design, even after extended use. Many appreciate its affordability and lightweight nature, finding it compatible with various gaming platforms. However, some users have noted issues with the microphone's reliability and occasional low volume levels.
This summary was generated by AI based on customer reviews.
Rated 3 out of 5 stars
Ok
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ok product nothing high end, but its ok for the price.
I would recommend this to a friend- Cons mentioned:Microphone
Rated 1 out of 5 stars
Stopped working after 31 days
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After 31 days, also 1 day after best buy doesn't allow returns, the mic stopped working. I could hear, but the mic wouldn't work for anything. Razer customer support didn't help at all and Best Buy couldn't do anything.
No, I would not recommend this to a friend Rated 2 out of 5 stars
Great starter headphone/price point
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had a Kraken V2 which served as my standard for gaming, and was looking for an upgrade. This didn’t quite match the same quality or improved, but at its price point I would’ve bought this item initially.
I would recommend this to a friendRated 3 out of 5 stars
Okay headset
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bang for the buck but the clamping is kinda tight.
This review is from Razer - Kraken X Wired 7.1 Surround Sound Gaming Headset for PC, PS4, PS5, Switch, Xbox X|S, and Xbox One - Mercury White
I would recommend this to a friendRated 3 out of 5 stars
Good headphones
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The microphone is not the best but headphones are awesome.
I would recommend this to a friendRated 2 out of 5 stars
Meh
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought 2 of these. One already doesn't work. And when it did it didn't sound that great. It got the job done but I think you're better off putting it the extra bucks for a good.
No, I would not recommend this to a friendRated 2 out of 5 stars
Ehh no thx
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The item was great, but the overnight shipping got delayed for 4 weeks without and info on where itd be or how long it might take, it got to the point where i had just called a store and decided to just pick up the item instead.
No, I would not recommend this to a friend- Pros mentioned:Comfort
Rated 1 out of 5 stars
broke
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This headset broke within a week purchasing it. First you werent able to hear from right side and ultimately from left. I only gave it a one because of how comfortable the actual headset was
No, I would not recommend this to a friend - Pros mentioned:Sound quality
Rated 1 out of 5 stars
not worth the money
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.these earphones broke after only having them for less than a month, just from my daughter adjusting them. The sound was good and the mic was good but I would say its not worth buying.
No, I would not recommend this to a friend Rated 2 out of 5 stars
Cheap Headset
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.As others have said, the material on the headband is weak and has already cracked and snapped on my headset after about 9 months. Warranty was also denied for this.
No, I would not recommend this to a friendRated 2 out of 5 stars
Quiet, but comfortable
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Even maxing out volume in windows and turning the volume up all the way, its never above a moderate volume. The sound is a bit tinny. Exactly what I would expect for something 2/5ths the price from an off-branch headset.
No, I would not recommend this to a friend- Pros mentioned:Sound quality
Rated 1 out of 5 stars
Decent sound but if they break at any point your s
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have bought razers in in the past and have really decent sound but the hardware and everything else external are cheap and if it breaks your done for, not to durable but spendy that's forsure
No, I would not recommend this to a friend Rated 2 out of 5 stars
A little heavy.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound quality could be better, the noise cancelation is not the best, as I can have conversations with others while wearing the headset. Prolonged use can cause a light headache from the weight. Otherwise a good headset.
No, I would not recommend this to a friendRated 2 out of 5 stars
Would t recommend
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have a razor blade laptop. It took two hours just to get these to work and when they did... They sounded horrible. I just repared my old wireless skullcandy (which these were supposed to o replace)
This review is from Razer - Kraken X Wired 7.1 Surround Sound Gaming Headset for PC, PS4, PS5, Switch, Xbox X|S, and Xbox One - Mercury White
No, I would not recommend this to a friendRated 2 out of 5 stars
Not sturdy enough
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound is alright. My complaint is about the quality of the bridge of this headset. I have used it for 3 months and one of the ear pads is almost detached from the bridge. Now it's unusable.
No, I would not recommend this to a friendRated 2 out of 5 stars
NOT good
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound is OK...mic it terrible. Cuts in and out....everyone says I sound like I'm drowning...do not recommend. returned it for something else
No, I would not recommend this to a friendRated 2 out of 5 stars
Dead on arrival
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unboxed and mic did not function. Quiet, staticky, intermittently connected like it had a wire that sometimes made contact. I returned this but this speaks poorly to its long term durability.
No, I would not recommend this to a friendRated 2 out of 5 stars
Started good then it wasnt
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.i got these on black friday and they were pretty good until the mic stopped working. which apparently is a known issue by razer. anyways i traded them in for some logitech headphones
This review is from Razer - Kraken X Wired 7.1 Surround Sound Gaming Headset for PC, PS4, PS5, Switch, Xbox X|S, and Xbox One - Mercury White
No, I would not recommend this to a friendRated 2 out of 5 stars
Good for console , not for pc
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good for console gaming. The surround sound feature on pc bugs frequently and you will have to constantly mess with your sound settings and is not worth it for pc.
This review is from Razer - Kraken X Wired 7.1 Surround Sound Gaming Headset for PC, PS4, PS5, Switch, Xbox X|S, and Xbox One - Mercury White
No, I would not recommend this to a friendRated 2 out of 5 stars
Poor quality
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They are ok for 50 but I the cable tangles easy bought them for my son and kids like to spin in their chairs to mush for rubber cable which twisted the wires apart in 2 weeks
No, I would not recommend this to a friend






