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Customer Ratings & Reviews

Your price for this item is $49.99

Customer reviews

Rating 4.4 out of 5 stars with 3380 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers are pleased with the Kraken X Wired 7.1 Surround Sound Gaming Headset's exceptional sound quality and comfortable design, even after extended use. Many appreciate its affordability and lightweight nature, finding it compatible with various gaming platforms. However, some users have noted issues with the microphone's reliability and occasional low volume levels.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 158 Showing 3,141-3,160 of 3,380 reviews
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Waste of money

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Punches this headset and it broke after less than a month. It did have great sound but horrible quality. Would not recommend.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not recommended

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my acer nitro 5 and it sounds really bad and the 3D sound software doesn’t even open and the mic is really bad too I returned it the first day I got it

    No, I would not recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 1 out of 5 stars

    Ricardo

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My apple lap top has more volume vs this item, and the mic c as ugh more noises and statics. Unfurtaly can't returnef

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Below average

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After owning this headset for a year, the mic gave out and stopped working. The audio is honestly subpar. Earbuds would've done a better job.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Expensive mistake

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible durability. Subpar sound for cost. Would never buy a set of Razr headphones again. If I did I would 100% recommend the warranty protection

    No, I would not recommend this to a friend
  • Cons mentioned:
    Microphone

    Rated 1 out of 5 stars

    Mic stopped working

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as a gift for Christmas and 3 months later the mic stopped working

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Didn't work for what I needed.

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones don't work well unless you have a good input source to use with them. Returned these and bought a Turtle Beach headset instead.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Cheap, its okay but the mic

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cheap, its okay but the mic Cheap, need to be very close to your mouth in order to work I did like it, return it the next day.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Microphone

    Rated 1 out of 5 stars

    Mic quit working after 5months

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only 5 months old and the mic quit working. Disappointed since it came highly recommended by employee.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Broke within 4 months of use, do not recommend.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this product knowing it was a cheaper quality headset but did not know that it would have such a short life span (4 months). I took good care of this headset, I handled it well and it was never thrown at all. The weaker part of the headset wear you are able to adjust it just broke out of no where. I just picked up the headset and wondered why it was so loose only to find out it was broken. So yeah, I do not recommend this headset at all.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not for gamers

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had two head sets in a row, due to warranty. Both snapped at the same spot (head peice on top). First lasted 3 months second lasted 1.5 months.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Really bad sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my fourth time giving a chance to the Razer accessories but always is the same. Poor quality, bad customer service. This was my last chance.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Add title here

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Poor quality. First one i purchased was defective. Just put an extra 40 down and get a better pair.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Mic Did Not Work

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mic did not work. Tried lots of things and systems and phones and other devices. Nothing worked. Seemed all-around flimsy like every other Razor product I have had in the past. Audio was okay. Nothing to write home about. Original HyperX Core headphones (no longer sold anywhere) beat it hands down. Purchased because my daughter wanted white or pink headphones for gaming. Would not purchase again. Took it back immediately, didn’t look back.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Cheaply made ear pads

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds ok, but like multiple kraken headsets I have owned the ear cushions fall off easily and once that happens it'll happen again.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Temporary headphones

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphones are ok. You'll get about six months out of them because they go up on you. Not good enough quality for me to buy again

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Sound isn’t distributed in both headphones.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I expected a bit more quality for the amount I paid. Sound is not equally distributed. Sound is mostly on the right side of the headset.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Good sound, troubles with mic.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound was acceptable, minimal bass. Mic was not working that well i was messing with the settings a lot and couldn't figure it out.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Poor quality headphones

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    poor quality. After 3 months of use, the cushion on top of the headphose is coming off.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Buy the warranty

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First one lasted almost a year. Replacement (new one) only lasted a few months. For sure buy the warranty for replacement!

    No, I would not recommend this to a friend