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Customer Ratings & Reviews

Your price for this item is $49.99

Customer reviews

Rating 4.4 out of 5 stars with 3380 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers are pleased with the Kraken X Wired 7.1 Surround Sound Gaming Headset's exceptional sound quality and comfortable design, even after extended use. Many appreciate its affordability and lightweight nature, finding it compatible with various gaming platforms. However, some users have noted issues with the microphone's reliability and occasional low volume levels.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 159 Showing 3,161-3,180 of 3,380 reviews
  • Rated 2 out of 5 stars

    Honest review

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Broke within 3 months and mic quality is okay... but for the price it's alright

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Meh

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Audio quality, what you would expect from a $40 headset, mic sounds like it has constant feedback feels cheap is cheap

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Mic is not good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The same day I got it the mic started to make a static noise and they don’t sound that great. Returned them a couple days later

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    move on

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    crackle cracke garbage. I returned after not even being able to use for tabletop simulator mike was crap

    No, I would not recommend this to a friend
  • Cons mentioned:
    Microphone

    Rated 1 out of 5 stars

    Bought 2 and both mics stopped working

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought two in a two week period and both mics broke

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Broke after 6 months, support didn't help

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly as the title says. The headset broke after 6 months. I emailed support and they didn't help at all. Said "physical damage" wasn't covered by warranty. What company doesn't cover physical damage? It's not like I abused the thing. My usage was completely normal. DO NOT BUY RAZER HEADSETS AND EXPECT SUPPORT TO HELP SHOULD SOMETHING GO WRONG

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Don’t buy

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Broke after using for a month!!! Very disappointed and waste of money, had to buy another pair and diff brand!!!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Headset mike broke 2 weeks after use. Unbelievable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headset mike broke after 2 weeks of use and now it can't be returned because it already past the 2 weeks. Mic captures all the small noises and all the buzzing sounds, not ideal for gaming. I hope it's because I received a faulty item and I hope BB can replace it

    No, I would not recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 1 out of 5 stars

    Did not like sound quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very low volume it sucks ! I would never buy again

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    padding loose

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got these in Feb. 2022 and the foam padding is already coming loose.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headset was ok it snapped on my 5 month of it and you could hear everything from the mic

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Good as a headphone not headset

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headset for price is good if you want @ “headphones” but mic didn’t connect on my PC

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Mic Breaks quickly

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I knew this was a cheap purchase, My 11 year old was using it and the mic went out after a year.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Broke after minimal use

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Joint next to earpiece snapped when taking off. Purchased in December. Should have, at the very least, lasted a year.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Price

    Rated 1 out of 5 stars

    Not the greatest

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s not the greatest headphones , but for the price it’s okay

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Definitely Not Wort It

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lasted roughly 3 months then started cracking. After that point they both sides were hanging by the wire.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 1 out of 5 stars

    Not good for voice recording

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this headset to record MP3's but it didn't have a high enough volume.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Razer Headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I guess it was OK, but couldnt use it as it had a sound plug and not a usb for the computer

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    For the most economic they are ok

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works when it wants to.. you can connect them and you still have trouble with them

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Uncomfortable

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headset put too much pressure on my ears/head and seemed to be to heavy. Nice looking headset though.

    No, I would not recommend this to a friend