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Customer Ratings & Reviews

Your price for this item is $49.99

Customer reviews

Rating 4.4 out of 5 stars with 3380 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers are pleased with the Kraken X Wired 7.1 Surround Sound Gaming Headset's exceptional sound quality and comfortable design, even after extended use. Many appreciate its affordability and lightweight nature, finding it compatible with various gaming platforms. However, some users have noted issues with the microphone's reliability and occasional low volume levels.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 161 Showing 3,201-3,220 of 3,380 reviews
  • Rated 1 out of 5 stars

    Horrible Headset

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish I could give these headset 0 stars. They broke within 7 days of using it. They are very poorly made and cracked right above the ear piece. I wish I had known that they were this bad before purchasing them. What a waste of money!! Fifty dollars down the drain! Don't waste your money on this garbage.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor Quality

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Poor, poor quality. After 80 days, the right cup adjuster broke and Razer didn't do anything about it. They kept pushing back saying that they couldn't replace them and tried to offer me a discount code. I'll never purchase a Razer product again and I recommend you don't either.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    CRAP

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    IT BROKE and i am very mad. Not happy and will try to be returning

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    DoNot Recommend

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It wirked well for a short period of time, but broke within a year.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not so good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall terrible headset when connected to the pc it would make a static noise

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this product for myself better than expected

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Do not buy

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    does not last long had for 6 months went bad right after that do not buy

    No, I would not recommend this to a friend
  • Cons mentioned:
    Microphone

    Rated 1 out of 5 stars

    Mic doesn’t work.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mic stopped working less than a week after owning.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Brakes easily

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never buying this again.I have bought this headset twice cause the first one broke witch is no big deal since they’ll brake sometime but the second time on the same spot where the first one broke it is up right unexpectedly bad for the price and I bought the second one like 4 months ago.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Cheap headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had if for 25 days and now the mic doesn’t work, there’s something wrong with the wire. I attempted to use the mic on different controllers, still no luck. I thought these were supposed to be really good quality and I take care of them. Best part is I can’t return them, I just wasted $50.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    No selection

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No selection and the price was ridiculously high. Nothing on the displays.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Did not work for my intended purpose

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed them to work on a iMac. I plugged them in to the 3.5 audio jack and heard absolutely nothing. I was told they would work but they made me have to reset the SMC and NVRAM to get it up and running again i promptly took it back to the store. Not compatible with Catalina at all in my instance.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Only one

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only one star because I bought this headphones for my kids to play with their friends on switch and I did everything they asked me to do,download the program to increase the volume,registers the products but the microphone it never worked even after all they said.,so totally not recommend this for switch console.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    It messed up my computer audio and video so I retu

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They may be fine for other computers but it really messed with mine:(

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Kraken

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Son didn't like them, said the ear pads were to small.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor Quality

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had many issues with this headset. The main issue was that others would hear static when I used the microphone. Talked to Razer support with zero help and does not connect to Razer Synapse software to make adjustments. Used on multiple devices and never had nice microphone quality.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Its meh

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very low volume Sounds good but not loud It's very light and not quality sound

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Headset keeps breaking

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headset always breaks right in the middle. Teenager does use it but isn't overly hard on it...I don't think it should break in half so easily...and I have tried this one more than once

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Headphones razor

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s not what I’m looking for seems to cheap for the price

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    looks great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they look great but the sound isn't very good on the Xbox system

    No, I would not recommend this to a friend