Customer Ratings & Reviews
- Model:
- RZ04-02890100-R3U1
- |
- SKU:
- 6342891
Customer reviews
Rating 4.4 out of 5 stars with 3380 reviews
(3,380 customer reviews)Rating by feature
- Value4.4
Rating 4.4 out of 5 stars
- Quality4.3
Rating 4.3 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers are pleased with the Kraken X Wired 7.1 Surround Sound Gaming Headset's exceptional sound quality and comfortable design, even after extended use. Many appreciate its affordability and lightweight nature, finding it compatible with various gaming platforms. However, some users have noted issues with the microphone's reliability and occasional low volume levels.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
Horrible Headset
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wish I could give these headset 0 stars. They broke within 7 days of using it. They are very poorly made and cracked right above the ear piece. I wish I had known that they were this bad before purchasing them. What a waste of money!! Fifty dollars down the drain! Don't waste your money on this garbage.
No, I would not recommend this to a friendRated 1 out of 5 stars
Poor Quality
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Poor, poor quality. After 80 days, the right cup adjuster broke and Razer didn't do anything about it. They kept pushing back saying that they couldn't replace them and tried to offer me a discount code. I'll never purchase a Razer product again and I recommend you don't either.
No, I would not recommend this to a friendRated 2 out of 5 stars
CRAP
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.IT BROKE and i am very mad. Not happy and will try to be returning
This review is from Razer - Kraken X Wired 7.1 Surround Sound Gaming Headset for PC, PS4, PS5, Switch, Xbox X|S, and Xbox One - Mercury White
No, I would not recommend this to a friendRated 2 out of 5 stars
DoNot Recommend
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It wirked well for a short period of time, but broke within a year.
No, I would not recommend this to a friendRated 2 out of 5 stars
Not so good
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall terrible headset when connected to the pc it would make a static noise
This review is from Razer - Kraken X Wired 7.1 Surround Sound Gaming Headset for PC, PS4, PS5, Switch, Xbox X|S, and Xbox One - Mercury White
No, I would not recommend this to a friendRated 2 out of 5 stars
Headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this product for myself better than expected
I would recommend this to a friendRated 2 out of 5 stars
Do not buy
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.does not last long had for 6 months went bad right after that do not buy
No, I would not recommend this to a friend- Cons mentioned:Microphone
Rated 1 out of 5 stars
Mic doesn’t work.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Mic stopped working less than a week after owning.
No, I would not recommend this to a friend Rated 1 out of 5 stars
Brakes easily
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Never buying this again.I have bought this headset twice cause the first one broke witch is no big deal since they’ll brake sometime but the second time on the same spot where the first one broke it is up right unexpectedly bad for the price and I bought the second one like 4 months ago.
No, I would not recommend this to a friendRated 1 out of 5 stars
Cheap headset
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had if for 25 days and now the mic doesn’t work, there’s something wrong with the wire. I attempted to use the mic on different controllers, still no luck. I thought these were supposed to be really good quality and I take care of them. Best part is I can’t return them, I just wasted $50.
No, I would not recommend this to a friendRated 2 out of 5 stars
No selection
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No selection and the price was ridiculously high. Nothing on the displays.
No, I would not recommend this to a friendRated 1 out of 5 stars
Did not work for my intended purpose
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I needed them to work on a iMac. I plugged them in to the 3.5 audio jack and heard absolutely nothing. I was told they would work but they made me have to reset the SMC and NVRAM to get it up and running again i promptly took it back to the store. Not compatible with Catalina at all in my instance.
No, I would not recommend this to a friendRated 1 out of 5 stars
Only one
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Only one star because I bought this headphones for my kids to play with their friends on switch and I did everything they asked me to do,download the program to increase the volume,registers the products but the microphone it never worked even after all they said.,so totally not recommend this for switch console.
No, I would not recommend this to a friendRated 2 out of 5 stars
It messed up my computer audio and video so I retu
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They may be fine for other computers but it really messed with mine:(
No, I would not recommend this to a friendRated 2 out of 5 stars
Kraken
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Son didn't like them, said the ear pads were to small.
This review is from Razer - Kraken X Wired 7.1 Surround Sound Gaming Headset for PC, PS4, PS5, Switch, Xbox X|S, and Xbox One - Mercury White
No, I would not recommend this to a friendRated 1 out of 5 stars
Poor Quality
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had many issues with this headset. The main issue was that others would hear static when I used the microphone. Talked to Razer support with zero help and does not connect to Razer Synapse software to make adjustments. Used on multiple devices and never had nice microphone quality.
No, I would not recommend this to a friendRated 2 out of 5 stars
Its meh
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very low volume Sounds good but not loud It's very light and not quality sound
No, I would not recommend this to a friendRated 1 out of 5 stars
Headset keeps breaking
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This headset always breaks right in the middle. Teenager does use it but isn't overly hard on it...I don't think it should break in half so easily...and I have tried this one more than once
No, I would not recommend this to a friendRated 2 out of 5 stars
Headphones razor
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s not what I’m looking for seems to cheap for the price
This review is from Razer - Kraken X Wired 7.1 Surround Sound Gaming Headset for PC, PS4, PS5, Switch, Xbox X|S, and Xbox One - Mercury White
No, I would not recommend this to a friendRated 2 out of 5 stars
looks great
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.they look great but the sound isn't very good on the Xbox system
No, I would not recommend this to a friend






