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Customer Ratings & Reviews

Your price for this item is $49.99

Customer reviews

Rating 4.4 out of 5 stars with 3380 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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86%would recommend to a friend

Customers are saying

Customers are pleased with the Kraken X Wired 7.1 Surround Sound Gaming Headset's exceptional sound quality and comfortable design, even after extended use. Many appreciate its affordability and lightweight nature, finding it compatible with various gaming platforms. However, some users have noted issues with the microphone's reliability and occasional low volume levels.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 164 Showing 3,261-3,280 of 3,380 reviews
  • Rated 1 out of 5 stars

    Bad ecohy sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was ok at first now sound quality is horrible. I use these for work. Based on what the person at store suggested i get. I Can't even use them.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Product with difficult set up

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Y got the app and start work ok but next week no work more and the app block my lap, today don't have any sound with any headphones. It's frustrating!!?

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    No sound in less than a week

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had it for less than a week ..poor sound quality and its already gone now... Glad i got the protection plan with it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    did not last

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    worked for a week then noise started to leak in the mic playing apex legends , the whole squad can hear echos and gun fire even when mic is muted

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Dissatisfied

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The whole reason I bought these is because the mic on my old headset would cut in and out. These are worse!! Actual waste of money. Just buy a 100 dollar pair.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Trash.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good quality but i was in a party and my friends said it made a frequent loud annoying noise. got it today returning it tmw... didn’t last me a day!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Cheaply made

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    overall the sound is fine, but you have to fidget with the connection to get it to work. Would not recommend.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Son received this for his bday at the beginning of October, has only used it a few times and it already stopped working.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Beware of these

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One ear piece doesn't work on one set that I got after a month. The other set, the cord is messing up. Buy something else with your money.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Razer-Kraken X wired gaming headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headset developed a crack over one ear after 2 weeks of gentle use. Best Buy was great and replaced the headset with a new, identical one.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Piece of Garbage

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly Razer products are absolute waste of money. Even when I got this headset for 34.99, I much rather use apple earbuds.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Cheap cheap cheap

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Going to return this and get something different. -Feels like plastic -Brown box packaging inside -Mic is not detachable

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not impressed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had it less than a week before the connector broke and then a week later the headset began malfunctioning and people struggled to hear me.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Breaks easily

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cracked and broke in half in a month, did nothing to them other than wear them. Don’t buy these, there’s better for the price

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Seems cheap

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I purchased this headset from bestbuy, the salesperson ensured a great value for the price. It turned out to be VERY VERY CHEAP. NOT HAPPY!!!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    broke in 2 months

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    only had these since august and they just broke... i am not hard on these at all and they stay by my computer ... i dont recommend

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Do not buy.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Poor headset, breaks easily. Used this for a week and broke just trying to help others buy quality products.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Crap

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Junk, This is a low cost razer product. But for 50 dollars you can get way better through Hyper x, logitech, or even corasir

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not so great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got these as a gift for my husband and they didnt work.. had to return them twice.. then purchase another brand from another store.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    poor build quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    both fitting rails Broke on me after just 4 weeks. Wish I could get my money back for these but I am past the 30day mark. SMH

    No, I would not recommend this to a friend