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Customer Ratings & Reviews

Your price for this item is $49.99

Customer reviews

Rating 4.4 out of 5 stars with 3380 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers are pleased with the Kraken X Wired 7.1 Surround Sound Gaming Headset's exceptional sound quality and comfortable design, even after extended use. Many appreciate its affordability and lightweight nature, finding it compatible with various gaming platforms. However, some users have noted issues with the microphone's reliability and occasional low volume levels.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 165 Showing 3,281-3,300 of 3,380 reviews
  • Rated 1 out of 5 stars

    Bad quality

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cheaply made, didn't work with my computer, sound quality was awful. Returned them and never buying this brand again.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Worst gaming headset I've used.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cord is horrible. and twists all the time. don't waste your time. go with USB or wireless

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not so good.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this and already bought 3 more. Better off buying a better one.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t work

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wouldn’t connect with PS4 even though it’s suppose to be compatible with PS4 and Xbox

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    they broke quicker then my last ones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    these headphones broke muck more quickly than my previous headphones these only lasted a few months my old ones for two years

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    No noise cancelling

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I’m on a call the caller can hear the birds chirping, when someone is outside mowing the grass. I wouldn’t recommend it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Didn’t work

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones have terrible compatibility issues. I wish I had looked into before purchasing as a gift.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad bad bad

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible! Compatibility is bad. Set up was terrible. And the sound quality was lackluster. Would not recommend.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Quality isn’t good.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headset sound is very quiet with no drivers to configure it. Also the mic has a problem with making noise on its own.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort
    Cons mentioned:
    Microphone

    Rated 4 out of 5 stars

    Very good budget headset

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was pretty good. It lasted me a good 2 years before the mic randomly stopped working.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointing and cheap

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It felt cheap after opening, and turns out, it was cheap. It broke only after 1.5 months of usage.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Microphone doesn’t work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The microphone doesn’t work but They look nice tho. I want a refund

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    They broke already

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They broke already the cushion came off I won’t recommend to nobody

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Worst for console

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was disappointed in the sound quality the the headset for ps4.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Headphones for p c

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible the mic don’t work spent hours trying to fix the issues would never buy this brand again

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Lasted 2 months

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just purchased in April and already one earpiece stopped working

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Razer kraken x

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t really like them the software you need for the 7.1 surround sound was not too good

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They broke in about 3 months. They are terrible quality for the price

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad Product, mute button has to be tapped down

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very unhappy, within 1 hour of use the mute button doesn’t work right and my son has it tapped down

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    No thanks

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Break very easily and are not that comfortable. Not recommended for a 15 year old

    No, I would not recommend this to a friend