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Customer Ratings & Reviews

Your price for this item is $49.99

Customer reviews

Rating 4.4 out of 5 stars with 3380 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers are pleased with the Kraken X Wired 7.1 Surround Sound Gaming Headset's exceptional sound quality and comfortable design, even after extended use. Many appreciate its affordability and lightweight nature, finding it compatible with various gaming platforms. However, some users have noted issues with the microphone's reliability and occasional low volume levels.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 166 Showing 3,301-3,320 of 3,380 reviews
  • Rated 1 out of 5 stars

    Poor sound quality

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Poor sound quality and very cheap mic . Spend the extra money to get the kraken ultimate

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    SUZIEQ87

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible. Don’t know if it was just a bad pair. But the sound cut in and out.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The rubber pieces from the earphones came off immediately and very hard to get back on

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Trash

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Paid top dollar for these and they broke in less than a year. Piece of garbage.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not a good value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item quit working properly 2 weeks after purchase.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Very low quality product i.e. Trash.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After one use headphone stopped working. Will not purchase again

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son had this for 3 months and it broke. I would not recommend this headset.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Cheap plastic.

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cheap plastic. Both sides broke above the earpads in less than a year.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only able to use once then it stopped working. Will not recommend.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not the best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After about 3 weeks the started not being clear and it would make weird noises.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Would not recommend

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not what I expected. But shouldn’t complain, due to the cost.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    It’s a good headset

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It broke really quick After a week and it’s not that good it’s really fragile

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Poor quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It broke when I was trying to pull the earpiece out because it was stuck.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mic has horrible static noise right out of the box. not satisfied

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    do not get this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    absolutely terrible, broke 5 times in total after replacements.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible headset for Xbox One

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Garbage. I’d give it 0 stars if I could. DO NOT WASTE YOUR MONEY ON THIS.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible headsets! They broke so easily def pay for what you get!!!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Stay away

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worst headphones I've ever had. Full of static, no one can hear me.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Mic refund

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not work well as a wired mic it got its wire damage essily

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Mic broke after 2 weeks

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked great for 2 weeks, then microphone broke. Don’t know how to return?

    No, I would not recommend this to a friend